Donley Service Center

Donley employs consumate professionals who know what they are doing, explain/demonstrate why a service is required, and their business ethics are A+. Today was a water heater replacement call. [redacted] was on time, he clearly outlined my options, and proceeded immediately to work. He was courteous and careful and I feel fortunate that he was the professional who took my service call today. My confidence in Donley has been justified time and time again and [redacted] is a key element in maintaining that trust.

Our experience with Donley has always been positive. We will continue to use them in the future.

We have been using Donley to service our three units for the past 6 years and have had nothing less than professional and reliable service. We appreciate the knowledge they bring to their service.

We have relied on Donley for almost 35 years. Service to cooling and heating with 2 visits a year works very well and has extended the life of our various AC's. We have also purchased new AC's from them and we are happy about that, too. The service reps are well-trained in not only the mechanical elements but also in personal listening and explaining skills. We continue to renew our contracts with them because the service is so excellent.

As always, the technician sent by Donleys was thorough in his inspection, considerate in taking his time explaining certain items to us, and respectful of our home. (Love the booties)!

Everyone at Donley cares about the customer. [redacted] was a pleasure to work with. Thank you for treating us with care, concern and honesty.

Always have had good experiences with Donley Service Center with both plumbing and A/C work. Been with them for many years with no complaints.

Excellent service from the beginning to the end. They charged a fair price for for my new furnace and air-conditioner. I appreciate a family owned business and would recommend them to anyone that needs service.

We replaced an air conditioner in December, 2012 which had been purchased and serviced by another company with a high efficiency unit from Donley. The installation was professional and efficient, and the unit has been serviced by them since the original installation. Donley has provided excellent support and maintenance of the unit ( which has been very reliable from the start, and cut our power bill almost in half), and we are very pleased to have been dealing with them. They were checking on our unit after installation to make sure that the unit was performing satisfactorily, and "going the extra mile" to make sure that we are satisfied with our purchase. Great folks to deal with!

Good friendly service

Donley has been awesome. They schedule fairly quick (faster online), come on time, wear shoe mitts to protect my carpet, and most of their guys even take the time to pet my little dog (which she loves!). They repair and flush my air conditioners, even if its over 100 and they're in the attic. Always a quality job, and tune ups are covered when you're in their program. And a sweaty smile at the end, thank you guys!

Just had a toilet repair/install through Donley. [redacted] was the plumber who did the work and he did a great job. He was very patient in answering my many, many questions and never made me feel bad for asking so many of them. He arrived on time and was courteous and careful in my home. I would recommend Donley and especially [redacted] to my friends and family.

They are outstanding.

Scott gave us in depth information and the various options we had so that we could make an intelligent decision. There was no pressure involved in our decision. We appreciated his knowledge and his recommendations. He explained what a great company Donley was as everyone is treated as family. I received this from all that were involved in the process of acquiring an AC. He wanted to make certain all our questions were answered. A most impressive and sincere individual. Ismael was not only knowledgeable in the installation of the AC but was efficient, and had a strong desire to make certain everything was done correctly. He is a delightful person and I was impressed with his work ethic. The crane arrived in a timely manner and the AC was installed. He mentioned that someone would come out in a few days or later to double check everything to make certain it was working correctly. He took time to make certain we understood the control panel as well. Jose was very efficient in checking to see that the AC has been working properly. As with the others at Donley we were called to give a notice when he would be arriving. He is a pleasant person who checked everything. As we were pleased with how it had been working there were no issues. Another very good employee. Thank you. We are truly pleased with our AC.

As usual, Donley people are excellent; I wish all companies were as reliable. Enes came to assess a problem and resolved it fully.

Very honest,prompt and trustworthy

Would recommend them to friends

Technician very knowledgable and courteous. Identified problem and repaired it immediately. I would recommend him to anyone. [redacted] has built a fine business .

Excellent service!! Arrived promptly, was very professional and the job was completed quickly. Highly recommend!!!

Donley has been servicing my home for more than ten years. They did the maintenance on the original air conditioning and heating system which was in the home at time of purchase and when that central system needed replacing they installed a new system in 2007 which they've continued to maintain twice yearly for the past eight years. I appreciate doing business with companies I can trust to do the job right and whose employees are well trained, experienced, helpful and pleasant. I love the fact that the same technician has been able to service my home most of the time. It speaks well for company management that they retain the majority of their office staff and technicians.

Exceptional service. Called on a Saturday they came out the same day to diagnose the situation and formulate a plan. The work was performed quickly within the stated time frame. The thoughtfulness for making sure my dog was safe, protecting the surrounding area and cleanup was appreciated. They thoroughly explained the process and costs. [redacted] and [redacted] were awesome.