Donley Service Center

We have been customers of Donley Service Center for many years. We have always appreciated their timely and professional response. When our hot water heater burst and flooded our home recently, Donley arrived within an hour on a Sunday morning to assess the situation and returned the next day with everything needed to get us back up and running.

Donely has taken care of our heating and air conditioning at our rental house in Queen Creek AZ for at leat two years, and has done a good job. However, yesterday their plumbing division went out to the rental to do some work for us, and charged us almost $350 for a new kitchen faucet. This seems to be very expensive. We replaced a faucet in our home in Northern Arizona and paid no where near that price. We're at a disadvantage being three hours from the rental, and have to rely on honest business owners to do maintenance. Our total bill from the plumbing department to replace a faucet in the bathtub, one in the kitchen, and 3 filters for the reverse osmosis was $824.73.

[redacted] did a thorough and quality job.

Donley promptly scheduled a service call to assess our repair needs. The service call to our home was at "no charge". The technician called 30 minutes prior to arrival. He arrived on time and completed all repairs in a very professional manner. We are very impressed with Donley and will not hesitate to use them again. The service technician was very knowledgeable. He also took the time to answer any and all questions that I had.

2014 Installation of water softener and furnace repair. Both excellent service experiences. Knowledgeable, good attention to detail and answered all of my questions

Work done correctly and on time. I use Donnley for all of my repairs. They charge a fair price for excellent work.

[redacted] was quick, neat, and professional. He fixed my plugged in-sink disposal in time for me to welcome my dinner guests without anything looking amiss. I called at 3 and he was here by 4:30.
Donley Service helped me out at the last minute and saved the day!

I've used Donley Service service for at least 20 years they have always been responsive to our needs and have always had all the answers to our problems. If you have a air conditioner problem or a water heater problem these are the guys to use!!!

Fast and reliable. I've been a customer for years and have always had positive experiences.

The service person [redacted] was so nice. He ask if he need to put boots on. He understood what the problem was. Had it fix in 10 min. Made sure I know I was still had ten year war. This company is a step up from other company's

The technicians at Donley Service Company are courteous and professional. They are also patient. I have enjoyed working with them over the years.

Always great service and very dependable. Always communicate through the appointment process.

[redacted]did a great job on the winter furnace check up. Very friendly.

Donley did a very good job this one time.

Donley Service Center has been servicing our Server Room A/C for over 3 years. The techs are very knowledgeable, professional, reliable and skilled at solving A/C problems that have arisen over the last 3 years. They always show up on time and after hours too when needed and always with a smile which makes my job easier here at the front desk.

We have been a customer of Donley Service Center for over 10 years. Why? Because they are reliable, knowledgeable, and dependable. I would recommend this company to anyone looking to find a trustworthy and loyal company to service Heating/AC and plumbing needs.

We were pleased with Ryan's professionalism.

I have always heard great things about Donley's, and they exceeded my high expectations. I had an unexpected plumbing emergency, and they responded right away. [redacted], the plumber, was hard-working and professional. He explained the options clearly, gave me an estimate up-front, and made sure I knew what he was doing. In addition to doing great work, [redacted] really went the extra mile. When he heard my daughter saying she wanted to play in her water table, he made sure it was full of clean water before he shut off the water. Before he left, he also said he had noticed my garage door wasn't latching properly (it's been that way for months!) and insisted on fixing it before he left. He even refused to accept a well-deserved tip. My plumbing is working great now, and I will call [redacted] anytime I have a plumbing issue in the future. I would recommend Donley's to anyone!

Excellent service this morning by Donley Technician [redacted], performing annual A/C service inspection. He discovered defective capacitor (even though A/C unit is only two years old). and replaced it. He was very thorough and explained what he was doing during each step of the inspection.

When we scheduled the visit they gave us a four hour window. The morning of the visit they narrowed that to a two hour window. The servicing agent called about forty-five minutes before that window and narrowed the visit to a 30 minute window. I appreciated that. He was courteous, professional and thorough. He also asked if we had any questions about the units or operation and answered the two questions I had.