DRF Trusted Property Solutions

Great job very professional.

DRF installed a toilet I purchased from [redacted]. Their scheduling process was efficient and accurate. The plumbers Tom R and Ryan were professional and completed the installation quickly.

My hot water heater went out on me and I called [redacted] to get a new one installed. DRF was the company they used to install my new hot water heater. They were GREAT. Operator called and gave me a 45 minute window. They showed up in that time frame. Joe L explained how everything would work. His apprentice Dennis was great too. Every step of the way they informed us what they were doing. They had my hot water heater installed with minor plumbing work in 1 and 1/2 hours. No mess at all. I would highly recommend these folks again.

workers were friendly, efficient and quick. complete satisfaction

Mike P and Junior of DRF knowledgeable, efficient, and courteous installing our water heater. The job was clearly explained and came in slightly lower than the estimate. We appreciated his honesty. We would definitely use them again.

The installers were exceptionally friendly and informative and did great work.

thank you for a quick job that passed inspection right away

Antuan and Tyler performed a great job on replacing my toilet. They properly removed the old one, clean up the workspace and the new one is functioning well. Can't complain.

DRF Trusted Property Solutions just installed my gas hot water heater and I am SO pleased! (Haven't had hot water for 6 months.) Because of [redacted]s 6 month 0% financing plan I was able to get the heater today. Tom R. and Bill were prompt, courteous, extremely knowledgeable and took the time to answer all my questions, as well as explain how the new heater works. I also received several phone calls from DRF throughout the day notifying me of arrival times, etc. They are a family owned business and it surely shows. I was so impressed with their expertise, neatness and thoroughness in making sure everything was up to code, that I WILL be using them again in the future. Thanks for a great experience!!!

Ordered a new water heater from [redacted], I needed it installed and [redacted] hooked me up with DRF. After speaking with their call taker Olivia I had the install set up for the next morning. Rich P and Anthony contacted me that morning and arrived as stated. They did an excellent job removing the old water heated and installing the new one. Both of these men were knowledgeable and professional. They are an asset to DRF.

Their schedulers were friendly & made the process quick & easy. Their dispatchers were amazing; the day of my appointment, they called to keep me informed of when my technician would be arriving, provided his name, & the description of the vehicle he would be arriving in. The technician was professional, timely, & kept the work area super clean. This was my second time using them, & I'm glad I did. DRF did a great job!

Andrew did a great job, courteous, professional, and explained everything he was doing. Really great service experience

Did a very good job.

What a wonderful company and Mike the plumber and is assistant, Ryan were fantastic. To have such a polite, helpful and knowledgeable professionals during an expensive home repair was refreshing. He answered all my questions and took the time to explain the new hot water tank to me in a way that I could understand it. I highly recommend Mike and this company. Thanks for restoring my faith in honest repair people!

Andy and Nick from DRF did a great job installing a new water heater at our house. They arrived quickly, were very friendly, and very professional. I will certainly call DRF next time we need help with plumbing or electric.

We used DRF to replace our hot water heater (through [redacted]). Tom R. and Tylen were great...fast, professional, and clean!! They explained everything in detail and made sure I was clear on everything before they left. Two thubms up...would definitely used them again!!

DRF came out to remove an old kitchen faucet and replace it with a new one. They were on-time, quick and answered all my questions. I will be calling them again when I need a new line put in for the dishwasher..

Tom R and Bill were very professional and did a wonderful job installing my new water heater. They took the time to go through everything with the operation of the unit.

Thank you for taking the time to review DRF. I can understand your frustration regarding the low water pressure issue you are having. There are instances when a water heater is older, the pipes within the home can collect debris and not allow for water to flow as quickly. This is a pre-existing...

condition in the home prior to having a new water heater installed. We do charge a service fee when a plumber is sent out again to inspect a problem within the home - and if additional work is needed, we deduct that from the needed work cost. We did not charge a service fee for you particular second visit. We apologize that this could not be resolved to your liking the second time around. If you would like to proceed with the services needed to fix your low pressure issue, please let us know. We are happy to serve you and your plumbing needs.

Found DRF to be professional, helpful and prompt. Our water heater was leaking and needed replacing, Rich & James came out following day completed work with total professionalism.

Thanks Marilyn B.