Elder's Ace Hardware of Chattanooga, Inc.

Fast and clean snaking of utility sink/upstairs garbage disposal smelly water

Apollo Home
Heating and Cooling
Hot Water Heater
Excellent service
Awesome knowledge of what is going on
Friendly and Safe

We had Devin L come to our house on a Saturday night and fix a plumbing issueHe was most professional and left us with a very positive feeling about the company

Adam was on time, courteous and very knowledgeableWe love our home service through Apollo Home

I would highly recommend Apollo They made a way to come to help me in an emergency when I had never used then before The tech was very considerate and knowledgeable I will tell everyone I know about Appolo,

I have had Bill Q*** perform maintenance and repair work on my HVAC system for several yearsI always request him specifically because he is honest, professional, and knows more about steam boilers, especially, than anyone else I have foundI trust his judgment and care of my of my old house heating and cooling systemsI have had other servicemen from this company that try to sell me on things, but Bill is extremely forthright, and tells it like it isHe’s the best!

Corey was a very nice addition to the Apollo work force, he correctly summed up the problem and proceeded to correct it in very little timeWe are glad we called Apollo

I was very pleased with the service provided by tony today on my furnace and air conditioner they came the very next day

Another fine appointment with an Apollo technicianPleasant, thorough and professional Thanks Bill

Apollo has been a great partner for many ears Knowledgeable staff and prompt courteous service Highly reccomend!

Our furnace was pumping out heat briefly and then shutting off for long periods Steve D*** found that a drain pipe from the condenser was backed upHe explained the options and proceeded to fix the problem I appreciate the excellent, friendly service

I am a long time Customer Care member with Apollo HomeOn Nov 27th I had a furnace tune-up, which is part of my plan, and during the appointment I purchased a year supply of furnace filters I made a similar purchase of filters a year ago with Apollo with no issueTo this day I have not received my filters, yet my credit card was charged for the product on Nov 27, I have made several calls to Apollo Customer Service with no resultAround New Year's I called and was told the Parts Desk was closed, but I would receive a call back the next business day; I never didI called a week or so later and Customer Care again said I would get a call from the Parts DeskThis time I did get a return call with apologies, switching supplier excuses, and was told that my order would be expedited with the utmost of urgencyTwo weeks later I still have not received the filtersI call Customer Service again and ask to speak with a ManagerI was told all of the Managers were busy, but I would

Technician was extremely courteous, helpful, communicated well saying just enough but not too much He let me know what products and services were available but did not use any hard-sell tactics All sales and service people should be that good!

Steve Lwas very professional in the manner that he approached the problem and through in his completion of the call and insuring that no additional issues would come up later

Max came for my annual plumbing checkHe was prompt, polite, and explained everything as he went along Granted it took longer than expected because I asked a lot of questions, but the way of making a report, for me, was also time consumingTime for a computer update It was a very good appointment

Max H did a great jobDuring a plumbing inspection, he was able to resolve all of my home's issues (leaking shower handle and garbage disposal)He was also able to identify the cause of my issue with the hot water heater

Jason B*** did a great jobFriendly and upbeat

Felt that the technicians were as polite and knowledgeable as one could expect They cleaned up as if they weren't ever here I have no negatives about this experience

Ash did a good job and had a great attitudeThe job was a little pricey

My electrical box next to my pond had no power I called an electrician (from another well-known company) and he charged me $150+ to diagnose the problem which he claimed was a short in the underground wire running from my house to the pond and the estimate to dig a new trench to place a new wire would be $1,I called Apollo for a second opinion Ash and his assistant came out right away and within a short time determined that it was just a bad ground fault in a box on the outside wall They replace the ground fault switch on the side of the house (no need to dig any trench) and power was restored to the pondand it only cost about $I was very impressed with Apollo's professional knowledge and serviceAsh was very smart to find the real problem I use Apollo for Heating and A/C and did not know, until now, that they also did Electric I am so glad I got a second opinion and very lucky to have chosen Apollo