EOS Fitness

Id be happy with the reinstatement to my old account and the fee was taken out of the bank account you have in file with routing number and account number.

Hello,Can we please have your cousin's full name?Thanks,EOS Fitness

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Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted]
Revdex.com:
I have reviewed the response made by the business...

in reference to complaint ID 1[redacted] My membership number is [redacted]Regards, 
[redacted]

Hi Lisa,Our system notes show that you signed up for the UP program and wanted to commit to three months of it.We have refunded the charge that was taken in April, for March UP program.We will go ahead and refund the Feb. payment of $119 and cancel your membership account.This then puts you at having paid for the three months of UP as originally requested.December 1: $120 (of the $135.95 charged)- No refund- $119 is UP /$16.95 is membership duesDecember 28: $170 (of the $186.95 charged)- No refund- $119 is UP/  $39 RGF, $12 Childcare, $16.95 membership DuesJanuary 28: $131 (of the $147.95 charged)- No refund- $119 is UP/ $12 Childcare, $16.95 membership duesFebruary 29: $131 (of the $147.95 charged)- $119 UP will be refundedMarch 28: $131 (of the $147.95 charged) - $119 UP already refunded / rest is - $12 Childcare and $16.95 membership dues

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I filed a cancellation form with this EOS Gym In late February. They continued to take dues out after the 30 days which I gave them a enough time before the year ended with my 30 day notice which somehow never was filed. Management did nothing with my cancellation and kept taking money out of my account and the new billing dept ABC is terrible they charged me an additional 40 plus dollars in April. I am a minor and they keep harassing me via telephone saying I owe money. A total nightmare gym and ABC billing dept. are crooks and so is the Gym. Do not trust them. Stay away do not join EOS Gym.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11697125, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Jennifer V[redacted]

Hi,We have reinstated your 16 sessions and they are valid until 12/31/2016.Sincerely,EOS Fitness

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acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hi,We have waived all balances, cancelled the membership and training account and are removing your account from Collections.We apologize for the issues.Sincerely,EOS Fitness

Hi,
[redacted] has been trying to contact you to get this resolved. We have a copy of your contract that we can send to you again.
Sincerely,
EOS Fitness

We believe that this has been resolved. [redacted]s reached out and said that all has been taken care of.Sincerely,EOS Fitness

Hi,
We can your take the final payment for September of $25.65, we will waive the service fee on the account. Your last visit in the club was  8/29/2016 (spoke with the front desk in regards to updating your credit card...

on file). We are setting your cancel date as 8/12/16, which is what we will use as your 30 day notice date.  Your account shows that there is an issue with the card ending in 7489, so please let us know how you would like to take care of the balance.Sincerely,
EOS Fitness

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution...

would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hi [redacted], I am working on researching your complaint. Unfortunately with the information provided, I am unable to locate your membership in question. Would you be able to provide me with your agreement number and/or bar code so I can help resolve this for you in timely manner. Thank...

you. CorinneEos Fitness

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I...

will wait for the business to perform this action and, if it does cancel the account and waive the balance, I will consider this complaint resolved.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Maesharell S[redacted]

Hello,
 
We have gone thru the details of your account and the bank statements that you had provided us.
There was only one NSF fee from EOS. It looks like you had one from FORD also. We had already issued a refund in March 2016, as well as re fund for personal training...

sessions that had been used. To date, we have refunded $222, so that covers everything and more.Sincerely,
EOS Fitness

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. My EOS key chain ID is [redacted].  I need to give you (EOS) a new card though to charge the new amount.  I can go into my local EOS to handle that or someone can call me on my cell @ ###-###-#### to collect payment.  Thank you guys very much for working with me in resolving this small issue. 
Regards,
[redacted]