I was please with my overall experience with QLThe only problem I had was with the appraisalMy appraisal came in very lowI compared my house with at least three houses in my neighborhood and it seems the person that did the appraisal choose the lowest price not taking into consideration all the upgrades that had been madeI was not ask any questions regarding any of the upgrades and was very dissatisfied with the appraisal
I was extremely happy with my experience with Quicken LoansEverything was clearly explained and I never felt like I was left hanging at any point in the closure processVery Professional and very expeditiousI highly recommend Quicken
I switched lenders to Quicken Loans during the closing process and they were efficient, helpful and did not delay closingI'm very satisfied with my experience
I have purchased many homes in the past and this was the most painless experience of them all It was less than days from start to finish! The Quicken staff were very attentive and helpful, and the on-line experience was superb I would highly recommend Quicken to my family and friends
Had experienced a refinance process several years agoFelt much more comfortable with my level of understanding this timeReally was made simple, very easy to follow and understandAlthough my husband handle the brunt of these proceedings, I felt very informed thanks to MyQL
Very positive experience Only slow down was getting the appraisal time set Not fault of Quicken, appraisers extremely busy in my area After that all moved very well Agent who closed our loan was most pleasant and knowledgeable
Phone calls or emails answered promptly
Would recommend highly The entire staff I dealt with were most courteous and respectful
I want to say everything went very smooth except for just one thing , solar panel forms had to be sent over n over but everything else was smoothHector was greatHe always answered me at the end of it all I asked him to send me hard copies of my closing docs , In no time my docs were at my door.thsnk you Hector So all in all, great service and closed I less time than I thought
Closing, I just loved woman that closed us, she was itVery professional , nice personalityCame on time had everything ready to go, answered all our questionsShe’s the bestI’m sorry I didn’t get her name but she was the best
I was skeptical at first, as I had never owned a home nor applied for a mortgageEven as my rep, Theodore, was amazingly helpful and communicative right from the start, I reserved my opinion of the process until closingAnd when he told me I was moving along to the next rep, the processor, I was nervousBut everyone at Quicken was greatWhen my reps were out of the office, their coworkers made sure to contact me and answer any questions, right awayI can now confidently say that Quicken is awesome! I highly recommend them to anyone looking to purchase a homeEven my title company, my realtor, and the sellers' agent all remarked at how smooth the process wasI will definitely use Quicken again in the future
My overall experience with Quicken was AMAZING! From the beginning to the closing, everyone was friendly, informative and patientI highly recommend Quicken
This is our first experience using an online mortgage loan company and must say that it worked without a hitch The system of uploading and downloading the required documentation was straight forward and worked smoothly That is not to say that it did not require some time and effort on our part to complete but that is to be expectedThe folks at Quicken Loans were very helpful and willing to work with us to move things alongI would definitely use them again and will recommend them to family and friends
Quicken Loans helped my refinancingMy experience was great and I think the process is much simple than other lendersI like the web interface for easy communication and document uploadsI would highly recommend this company
Great customer experience right from start to endTheir online portal is a big winner , it’s so convenient and user friendlyThe entire team is so professional and up to mark and responds to the queries in a short timeand completed my documentation 3-days in advance of the closing dateI have recommended this to 3-of my known for their first time home ownership mortgage needsCudos to the entire team !
It was an easy and stress free experience They did all the work I previously had a mortgage, remortgage and home equity with a bank that did not do as much and as quickly as Quicken loans And always have a contact to talk to at Quicken
I applied for a loan through Quicken LoansI was upfront and honest in answering all their questions, and even told them that we are real estate investors, but we are selling our primary home, and we are downgrading so we can save more money to use for the businessI was investigated and accused, and was told that I wasn't really going to sell my house but was going to rent it out, and that there was "insurmountable evidence" that we were using the loan for our businessThe person who was supposedly "helping" us came to the conclusion that because of the "evidence", they can only offer us a loan with 20% downpayment, which is what is offered for investment propertiesHow did he come to this conclusion? He checked our facebook page and saw that we were marketing our primary property as a "flip"I explained to him that it was a marketing strategy, and if he noticed, the post did not have our address because we don't want the public to know where we liveIt was to hype our buyers into contacting our agent so that we can have more buyersI guess it's hard to understand an investor's strategy if one has not encountered investors who are homeownersIt did not occur to this person that if I wasn't being honest, I could have just not told him that I was a real estate investor and could have hidden all related information to himBut I did not because we are people of integrity and we are honestI guess this person has had a lot of experience with fraudulent people and concluded that we are the same without giving us a chance to prove ourselves
I was deeply offended by Quicken Loan's premature accusations, it shows a lack of professionalism and lack of ability to filter through factsHe made me submit all our personal information online only to call me back a few days later and accuse us of informationBe careful when applying a loan with this company as they may question and investigate you too and come up with stupid conclusions and accusationsThey can rob you of the opportunity to take advantage of loans that you may be eligible forThere are other lenders out there who are more understanding and are not judgmentalDo your research
My experience with Quicken Loans was very positiveFrom my first contact with them, they were friendly and knowledgeableThe Refinance process was quick and painlessI can't say enough good things about them I would highly recommend this company for your home buying needs
I was please with my overall experience with QLThe only problem I had was with the appraisalMy appraisal came in very lowI compared my house with at least three houses in my neighborhood and it seems the person that did the appraisal choose the lowest price not taking into consideration all the upgrades that had been madeI was not ask any questions regarding any of the upgrades and was very dissatisfied with the appraisal
Things went smoothly with my refinanceHad no problemsGreat team of support staff to work with
I was extremely happy with my experience with Quicken LoansEverything was clearly explained and I never felt like I was left hanging at any point in the closure processVery Professional and very expeditiousI highly recommend Quicken
I switched lenders to Quicken Loans during the closing process and they were efficient, helpful and did not delay closingI'm very satisfied with my experience
I have purchased many homes in the past and this was the most painless experience of them all It was less than days from start to finish! The Quicken staff were very attentive and helpful, and the on-line experience was superb I would highly recommend Quicken to my family and friends
Had experienced a refinance process several years agoFelt much more comfortable with my level of understanding this timeReally was made simple, very easy to follow and understandAlthough my husband handle the brunt of these proceedings, I felt very informed thanks to MyQL
What a great company to work withEvery person was curtious, respectful, positive and so knowledgeable
I highly recommend Gary and hid team!
Very positive experience Only slow down was getting the appraisal time set Not fault of Quicken, appraisers extremely busy in my area After that all moved very well Agent who closed our loan was most pleasant and knowledgeable
Phone calls or emails answered promptly
Would recommend highly The entire staff I dealt with were most courteous and respectful
I want to say everything went very smooth except for just one thing , solar panel forms had to be sent over n over but everything else was smoothHector was greatHe always answered me at the end of it all I asked him to send me hard copies of my closing docs , In no time my docs were at my door.thsnk you Hector So all in all, great service and closed I less time than I thought
Closing, I just loved woman that closed us, she was itVery professional , nice personalityCame on time had everything ready to go, answered all our questionsShe’s the bestI’m sorry I didn’t get her name but she was the best
Promised a close date and then didn't come through on their promise
I was skeptical at first, as I had never owned a home nor applied for a mortgageEven as my rep, Theodore, was amazingly helpful and communicative right from the start, I reserved my opinion of the process until closingAnd when he told me I was moving along to the next rep, the processor, I was nervousBut everyone at Quicken was greatWhen my reps were out of the office, their coworkers made sure to contact me and answer any questions, right awayI can now confidently say that Quicken is awesome! I highly recommend them to anyone looking to purchase a homeEven my title company, my realtor, and the sellers' agent all remarked at how smooth the process wasI will definitely use Quicken again in the future
Quicken Loans, Inc were very professional and knowledgeable about the whole refinance process
My experience with them was great and I will recommend to friends and familyFrom start to finish I had strong support from everyone involved
My overall experience with Quicken was AMAZING! From the beginning to the closing, everyone was friendly, informative and patientI highly recommend Quicken
This is our first experience using an online mortgage loan company and must say that it worked without a hitch The system of uploading and downloading the required documentation was straight forward and worked smoothly That is not to say that it did not require some time and effort on our part to complete but that is to be expectedThe folks at Quicken Loans were very helpful and willing to work with us to move things alongI would definitely use them again and will recommend them to family and friends
Quicken Loans helped my refinancingMy experience was great and I think the process is much simple than other lendersI like the web interface for easy communication and document uploadsI would highly recommend this company
Great customer experience right from start to endTheir online portal is a big winner , it’s so convenient and user friendlyThe entire team is so professional and up to mark and responds to the queries in a short timeand completed my documentation 3-days in advance of the closing dateI have recommended this to 3-of my known for their first time home ownership mortgage needsCudos to the entire team !
It was an easy and stress free experience They did all the work I previously had a mortgage, remortgage and home equity with a bank that did not do as much and as quickly as Quicken loans And always have a contact to talk to at Quicken
I applied for a loan through Quicken LoansI was upfront and honest in answering all their questions, and even told them that we are real estate investors, but we are selling our primary home, and we are downgrading so we can save more money to use for the businessI was investigated and accused, and was told that I wasn't really going to sell my house but was going to rent it out, and that there was "insurmountable evidence" that we were using the loan for our businessThe person who was supposedly "helping" us came to the conclusion that because of the "evidence", they can only offer us a loan with 20% downpayment, which is what is offered for investment propertiesHow did he come to this conclusion? He checked our facebook page and saw that we were marketing our primary property as a "flip"I explained to him that it was a marketing strategy, and if he noticed, the post did not have our address because we don't want the public to know where we liveIt was to hype our buyers into contacting our agent so that we can have more buyersI guess it's hard to understand an investor's strategy if one has not encountered investors who are homeownersIt did not occur to this person that if I wasn't being honest, I could have just not told him that I was a real estate investor and could have hidden all related information to himBut I did not because we are people of integrity and we are honestI guess this person has had a lot of experience with fraudulent people and concluded that we are the same without giving us a chance to prove ourselves
I was deeply offended by Quicken Loan's premature accusations, it shows a lack of professionalism and lack of ability to filter through factsHe made me submit all our personal information online only to call me back a few days later and accuse us of informationBe careful when applying a loan with this company as they may question and investigate you too and come up with stupid conclusions and accusationsThey can rob you of the opportunity to take advantage of loans that you may be eligible forThere are other lenders out there who are more understanding and are not judgmentalDo your research
My experience with Quicken Loans was very positiveFrom my first contact with them, they were friendly and knowledgeableThe Refinance process was quick and painlessI can't say enough good things about them I would highly recommend this company for your home buying needs