Initially Quicken was greatDevin Wallis kept us informed about everythingAs things proceeded and our contact person changed again and again, I think something was lostWhen it came to the final reading & agreement of the house purchase contract, the monthly mortgage rate was over $more than what we had been toldWe "figured" that the increase was due to the required flood insurance - and yes, it was - but shouldn't someone have TOLD us about the increase and why? I was very annoyed toward the end!
This is my second loan through Quicken LoansThey are greatThey make the process very easy and always keep you well informedI recommend them to anyone that is looking to finance or refinance a home
The people I worked with were very courteous and helpfulThey made the process stress freeIt was done very quick and efficient from start to finishthey live up to the name "quicken" I would definitely recommend to anyone
My experience with quicken loans was fantastic, they always were there to help
and any questions I might haveThey are very positiveit was a great experience working with them
Very happy with the process Everyone was highly professional and personable The information flow was incredible Our questions were answered in a timely fashion The entire process was smooth and quick Many thanks !!!
I refinanced with Quicken years ago and times since then They are proactive about calling when the rates drop and the customer service is unparalleled They are responsive and even send the attorney for closing to your home They did everything for me and walked me through every step of the process Very positive experience
My experience with Quickenloans was a great oneEveryone was so kind and professionalThey walked me through the whole processI would definitely tell other people about them and I would without a doubt use them again
This is the 2nd Mortgage we have done with Quicken Loans! I did not think it possible, but they manage to improve on their original and stellar performance Their website is even easier to use and their documentation and customer service was top drawer!
I would recommend their services to anyone needing a mortgage!
They walked me through step by step purchase of my first homeThey were always present to answer any questions and the rocketmortgage app made things easy to upload and fill outI highly recommend them to anyone purchasing their first homeYou will not be disappointed
Quicken loans made the whole loan process easy
The only negative was they sent my pay off checks to the house instead of the PO box and I found the checks tied to my gate That could of been a nightmare if someone would of taken them
Yes I will recommend Quicken loans
I was referred to Quicken by a colleague, and couldn't be happier with my home loan processHaving everything online and being able to upload documents made getting info the them convenient and easyMy phone calls and emails were returned promptly, and someone checked in with me at least once a weekI always knew where we were in the process and what the next steps wereNo complaints from myself or my realtor, and the listing agent even said at closing how impressed she was with Quicken as a mortgage lender
This was my second loan with Quicken and I really appreciated the way their staff kept me informed every step of the wayI wanted a quick closing for my second loan with them and they went above and beyond to keep things moving, so I could make my preferred closing date
Very good and quick service QL is in touch with the customer all the way by phone, e- mail , fax and mailThey serve you anyway you want, that is what I like about them
They call it QUICKEN LOANS for a good reason!
I was just calling for information and my experience with Samer Berro was so wonderful and full of the information that I was looking for that I went ahead with my home loan feeling confident that Samer was there to work with me and make this process as easy as possible to which it wasWe did everything over the phone, emails and using the Quicken/Rocket Mortgage appalong with Ashley Davis and Christine Olson to answer any question or concerns with immediate response was fantasticThe process really was easy and efficient, thank you again for all your hard work will definitely recommend Quicken loans and there wonderful team
Smooth and super easyMy personal banker texted me regularly providing updates and responded very quickly when I had questions or concernsThey provided the best plan for me to have the lowest monthly payment and worked directly with my company to get everything settled upGreat experience
Initially Quicken was greatDevin Wallis kept us informed about everythingAs things proceeded and our contact person changed again and again, I think something was lostWhen it came to the final reading & agreement of the house purchase contract, the monthly mortgage rate was over $more than what we had been toldWe "figured" that the increase was due to the required flood insurance - and yes, it was - but shouldn't someone have TOLD us about the increase and why? I was very annoyed toward the end!
This is my second loan through Quicken LoansThey are greatThey make the process very easy and always keep you well informedI recommend them to anyone that is looking to finance or refinance a home
Awesome! Painless!
The people I worked with were very courteous and helpfulThey made the process stress freeIt was done very quick and efficient from start to finishthey live up to the name "quicken" I would definitely recommend to anyone
My experience with quicken loans was fantastic, they always were there to help
and any questions I might haveThey are very positiveit was a great experience working with them
Very happy with the process Everyone was highly professional and personable The information flow was incredible Our questions were answered in a timely fashion The entire process was smooth and quick Many thanks !!!
excellent service on all fronts Reid Myers was my primary contact, he was excellent
Very easy, quick experienceQuicken walked me they every step and kept me informed the whole time
QL personnel were informed, patient and ready to answer any questions
I refinanced with Quicken years ago and times since then They are proactive about calling when the rates drop and the customer service is unparalleled They are responsive and even send the attorney for closing to your home They did everything for me and walked me through every step of the process Very positive experience
My experience with Quickenloans was a great oneEveryone was so kind and professionalThey walked me through the whole processI would definitely tell other people about them and I would without a doubt use them again
This is the 2nd Mortgage we have done with Quicken Loans! I did not think it possible, but they manage to improve on their original and stellar performance Their website is even easier to use and their documentation and customer service was top drawer!
I would recommend their services to anyone needing a mortgage!
They walked me through step by step purchase of my first homeThey were always present to answer any questions and the rocketmortgage app made things easy to upload and fill outI highly recommend them to anyone purchasing their first homeYou will not be disappointed
Quicken loans made the whole loan process easy
The only negative was they sent my pay off checks to the house instead of the PO box and I found the checks tied to my gate That could of been a nightmare if someone would of taken them
Yes I will recommend Quicken loans
I was referred to Quicken by a colleague, and couldn't be happier with my home loan processHaving everything online and being able to upload documents made getting info the them convenient and easyMy phone calls and emails were returned promptly, and someone checked in with me at least once a weekI always knew where we were in the process and what the next steps wereNo complaints from myself or my realtor, and the listing agent even said at closing how impressed she was with Quicken as a mortgage lender
This was my 5th loan with Quicken Loans and as always the process was pain free, easy, and quick! They make the mortgage process very easy!
This was my second loan with Quicken and I really appreciated the way their staff kept me informed every step of the wayI wanted a quick closing for my second loan with them and they went above and beyond to keep things moving, so I could make my preferred closing date
Very good and quick service QL is in touch with the customer all the way by phone, e- mail , fax and mailThey serve you anyway you want, that is what I like about them
They call it QUICKEN LOANS for a good reason!
I was just calling for information and my experience with Samer Berro was so wonderful and full of the information that I was looking for that I went ahead with my home loan feeling confident that Samer was there to work with me and make this process as easy as possible to which it wasWe did everything over the phone, emails and using the Quicken/Rocket Mortgage appalong with Ashley Davis and Christine Olson to answer any question or concerns with immediate response was fantasticThe process really was easy and efficient, thank you again for all your hard work will definitely recommend Quicken loans and there wonderful team
Smooth and super easyMy personal banker texted me regularly providing updates and responded very quickly when I had questions or concernsThey provided the best plan for me to have the lowest monthly payment and worked directly with my company to get everything settled upGreat experience