DO NOT DO BUSINESS WITH QUICKEN LOANS They charged me $for an appraisal that was never done because we don't qualify When asking for a refund, they are taking their sweet time and now charging us for the credit report we have never received
Dear Revdex.com,
I was so pleased and so impressed by my recent interaction with Quicken Loan that I felt it both necessary and obligatory to reach out to you and offer some positive feedback
Often in my business life I have noted that others and myself tend to only go to great lengths to discuss a business when we feel insulted or offendedI wanted to do just the opposite and discuss how I appreciated being treated by a true professional
Joe Mathews, (one of Quicken Loan’s Mortgage Bankers) initially answered questions, listened to my comments, approached me with patience, professional protocol, and demonstrated both ethics beyond reproach and candid discussion of my optionsHe followed through until I was completely satisfied and could no longer find a reason NOT to do business with QuickenI was so impressed with many of their team members, but Joe was the most helpful and always demonstrated a “customer is always right” attitude along with helpful advice and information along the way
I could talk endlessly about convenience of a closing at my home, about initial questioning to loan closing in days, or even about how exciting it was to know I was taking a step in the right direction for my financial future, but let me stop talking about me and start talking about Joe Mathews and Quicken! (I was a chance refinance customer translating into a year fixed conventional mortgage from a year Fixed FHA mortgage- this was the first time I had ever talked to or emailed with someone from Quicken, I just happened to reach out to them on a website, and once I began discussion with Joe, he made me aware of all the reasons why I needed to do the refi)
In this era of millennials entering the workforce, Quicken has done it RIGHTThey have communicated with and harnessed passion of their young peopleThat is the challenge presented over and over in America, and Quicken has done it in spades Their use of technology, their (obvious) training program and the excellence of their communication with customers is not only amazing, but a shining beacon of why American Workers are the best in the world and helping to make both Detroit and America Great!!
I seldom have contacted a Revdex.com, even to complain about bad treatment or wrongful fraud, but I must, in all good conscience, offer legitimate praise and request that Quicken Loan’s reputation be shown to reflect this excellent individual, Joe Mathews, and the training, skill level, & professionalism demonstrated by not only him, but all the others who were all exemplary in their performance of their tasks
Thank you so much for your time, and thank you for being available for me to provide this feedback and opinion of QuickenIf there are any questions I can answer around this email and my opinions, please do not hesitate to contact me
With warmest regards,
Richard
Richard GO'Neil
SrEstimator
I work in the mortgage industry and was quite impressed with their overall process From my initial call to my the funding of my loan took about days Excellent I highly recommend and will use them again
I love that they walk you through the process step by stepI was able to close with quicken loans when I was denied by other mortgage companiesAlso it was fast
Are experience with Quicken on this new mortgage went very wellSami and Ashley took good care of us, lead us down the paperwork trail and kept us on track to make for an easy closingThank you so much and I will be recommending you to others
they said I was approved but when my other was accepted they switched my loan and when I accepted the new loan paid for application fees they told me they couldn't do my loanthey don't want to give me my back Also they said if they don't close they've will give you dollars im waiting for my app fee and dollar
This was my second loan experience with Quicken Loans, and it was exceptional like my original experience Mike Dragony and Tiara Ferguson were incredible to work with and made the overall process incredibly simple and streamlined I'd highly recommend this lender to any of my friends and associates
Quickenloans handled our account with the easiest of effort to make things the best for usThey were good working with usEverything was handled quickly and in a timely manner
Overall experience was quick and easy! Had questions answered promptly
DO NOT DO BUSINESS WITH QUICKEN LOANS They charged me $for an appraisal that was never done because we don't qualify When asking for a refund, they are taking their sweet time and now charging us for the credit report we have never received
Dear Revdex.com,
I was so pleased and so impressed by my recent interaction with Quicken Loan that I felt it both necessary and obligatory to reach out to you and offer some positive feedback
Often in my business life I have noted that others and myself tend to only go to great lengths to discuss a business when we feel insulted or offendedI wanted to do just the opposite and discuss how I appreciated being treated by a true professional
Joe Mathews, (one of Quicken Loan’s Mortgage Bankers) initially answered questions, listened to my comments, approached me with patience, professional protocol, and demonstrated both ethics beyond reproach and candid discussion of my optionsHe followed through until I was completely satisfied and could no longer find a reason NOT to do business with QuickenI was so impressed with many of their team members, but Joe was the most helpful and always demonstrated a “customer is always right” attitude along with helpful advice and information along the way
I could talk endlessly about convenience of a closing at my home, about initial questioning to loan closing in days, or even about how exciting it was to know I was taking a step in the right direction for my financial future, but let me stop talking about me and start talking about Joe Mathews and Quicken! (I was a chance refinance customer translating into a year fixed conventional mortgage from a year Fixed FHA mortgage- this was the first time I had ever talked to or emailed with someone from Quicken, I just happened to reach out to them on a website, and once I began discussion with Joe, he made me aware of all the reasons why I needed to do the refi)
In this era of millennials entering the workforce, Quicken has done it RIGHTThey have communicated with and harnessed passion of their young peopleThat is the challenge presented over and over in America, and Quicken has done it in spades Their use of technology, their (obvious) training program and the excellence of their communication with customers is not only amazing, but a shining beacon of why American Workers are the best in the world and helping to make both Detroit and America Great!!
I seldom have contacted a Revdex.com, even to complain about bad treatment or wrongful fraud, but I must, in all good conscience, offer legitimate praise and request that Quicken Loan’s reputation be shown to reflect this excellent individual, Joe Mathews, and the training, skill level, & professionalism demonstrated by not only him, but all the others who were all exemplary in their performance of their tasks
Thank you so much for your time, and thank you for being available for me to provide this feedback and opinion of QuickenIf there are any questions I can answer around this email and my opinions, please do not hesitate to contact me
With warmest regards,
Richard
Richard GO'Neil
SrEstimator
I work in the mortgage industry and was quite impressed with their overall process From my initial call to my the funding of my loan took about days Excellent I highly recommend and will use them again
Very pleasant and successful experienceRate star
Great and easy to do business with
Great team of professionalsVery good experience through the entire loan processThanks!
I am very grateful and happy with QL, good service, good staff, very helpful
Generally a positive experienceDealing with an inexperienced trainee was tryingWhen dealing with experienced people, all went well
I love that they walk you through the process step by stepI was able to close with quicken loans when I was denied by other mortgage companiesAlso it was fast
Great, fast and no gimmicks
Are experience with Quicken on this new mortgage went very wellSami and Ashley took good care of us, lead us down the paperwork trail and kept us on track to make for an easy closingThank you so much and I will be recommending you to others
The experience was goodThe staff was knowledgeable and helpful
they said I was approved but when my other was accepted they switched my loan and when I accepted the new loan paid for application fees they told me they couldn't do my loanthey don't want to give me my back Also they said if they don't close they've will give you dollars im waiting for my app fee and dollar
This was my second loan experience with Quicken Loans, and it was exceptional like my original experience Mike Dragony and Tiara Ferguson were incredible to work with and made the overall process incredibly simple and streamlined I'd highly recommend this lender to any of my friends and associates
Great experience ; Very nice man Mat is
At this point the loan is going as it should
Happy with their mortgage services
Quickenloans handled our account with the easiest of effort to make things the best for usThey were good working with usEverything was handled quickly and in a timely manner
They are great about keeping in contact You get different representatives throughout the loan processWe liked most of ours