My husband and I both agree that Quicken Loans is by far the best company we have ever dealt withWe were in business ourselves for many years and and have never dealt with a company as friendly, polite , knowledgeable, and fast moving as QuickenThe whole experience from beginning to end was amazingThese people really know what they are doing, and they do it quite wellI have, and will, continue to recommend them to anyone looking to get a mortgage or refinance their present mortgage.On a scale of 1-we give them a Well done Quicken!
From my first contact with Quicken Loans, I was sure that I had made the right choice for my mortgage and process
Every person I dealt with was attentive to my questions and responded without delay
My timeline of each part of the process was clear and realistic
The financial aspects of my loan and my options were explained in detail and were easy to understand
The entire mortgage process was made to lessen any added stress on my end, and my loan closed exactly as I was promised it would!
It was a pleasure working with Quicken LoansThey made every step of the process very easyZach was very helpful as was the rest of the crew
Than you,
Brenda Wiedder
The entire process was quick and easyEveryone I interacted with at Quicken was extremely competent and courteousI would highly recommend Quicken Loans to anyone!
Quicken Loans was very professional and courteous thru the whole processI would say they have the BEST app for a Mortgage LenderThey sent me a really nice personal video after my purchase to acclimate me to the next process for monthly paymentsReally top shelf!
All Quicken/Rocket Mortgage staff that I encountered were polite, informative, and professional The entire refinance process was organized and effortless
I have used Quicken Loans times in the last decade or soThe customer service has always been outstanding! The website is very easy to use to e-sign and view your documentsThe entire process is quick and painlessI think that Quicken Loans is the best thing since sliced bread, and I have highly recommended them to friends and family over the yearsI love the fact that they track your loan, and if a better opportunity comes along to refinance at a lower rate, they contact you to see if a new deal makes sense for you with no pressureAs with anything in this world, you the consumer - must be proactive and check your emails every day while the loan is in process and take the necessary steps (water tests, uploading the documents they require) if you want to keep the process rolling along without any delaysThere is one 'constructive criticism' that I have shared with Quicken over the years - I wish they had live loan support 24/I work an off shift and sometimes had to get up early or stay up late to speak directly to someone on my customer care or loan closing teamEmail is fine, but sometimes folks have a question that cannot wait until the office opens in the morningOther than that one small gripe, Quicken Loans has always surpassed my expectations and treated me like a valued customerFIVE STARS!
I recently used Quicken Loans to refi my home, the process was fast and the loan closed ahead of scheduleI will definitely be using Quicken Loans on my next home purchase
Everything went pretty smoothly, although I would liked to have had the closing costs explained to me prior to the closing The closing costs seem to be high and I was surprised to see a $charge to get a lower interest rate
I couldn't be happier What a great experience From the initial phone call with Chris, right through closing with Paul, Quicken Loans was wonderfulIf you are looking to refinance your mortgage, I highly recommend Quicken Loans I will absolutely be working with them the next time I want to refinance
Everything was great! They kept in contact with me on a regular basis Everyone I spoke with was very professional, courteous, and helpful If I ever decide to purchase another home or refinance I will definitely give Quicken Loans a call
My experience with Quicken Loans has been A+Working within their website was easyThe staff always returned my calls and answered all my questions in a timely mannerI would recommend Quicken Loans to anyone
I must say this was a stressful process but worth it in the endEveryone was professional and extremely helpful throughout the entire processI have been recommending QL to everyone looking to become home ownersColleen Mckinnie made my dream a come trueMuch love and thanks to everyone at Quicken Loans!
I refinanced twice with Quicken Loans after being referred by a friendI was hesitant because I only associated Quicken with TurboTaxHowever they were very well structured and made the refinance process pain freeThey have great underwriters and get the loans approved and completed quicklyI recently refinanced again to remove FHA PMI and reduce my rate and they got me doneI have to admit they dont have the best rates on the market but they do close at exactly what they state
Quicken made it very easy with minimal headachesThey were responsive and ready to assist when I came calling
My husband and I both agree that Quicken Loans is by far the best company we have ever dealt withWe were in business ourselves for many years and and have never dealt with a company as friendly, polite , knowledgeable, and fast moving as QuickenThe whole experience from beginning to end was amazingThese people really know what they are doing, and they do it quite wellI have, and will, continue to recommend them to anyone looking to get a mortgage or refinance their present mortgage.On a scale of 1-we give them a Well done Quicken!
From my first contact with Quicken Loans, I was sure that I had made the right choice for my mortgage and process
Every person I dealt with was attentive to my questions and responded without delay
My timeline of each part of the process was clear and realistic
The financial aspects of my loan and my options were explained in detail and were easy to understand
The entire mortgage process was made to lessen any added stress on my end, and my loan closed exactly as I was promised it would!
It was a pleasure working with Quicken LoansThey made every step of the process very easyZach was very helpful as was the rest of the crew
Than you,
Brenda Wiedder
The entire process was quick and easyEveryone I interacted with at Quicken was extremely competent and courteousI would highly recommend Quicken Loans to anyone!
Fast and friendlyGreat experience!!!
This is shortFirst Class experience all the way to funding
Quicken Loans was very professional and courteous thru the whole processI would say they have the BEST app for a Mortgage LenderThey sent me a really nice personal video after my purchase to acclimate me to the next process for monthly paymentsReally top shelf
!
All Quicken/Rocket Mortgage staff that I encountered were polite, informative, and professional The entire refinance process was organized and effortless
I was impressed by how easy the whole process was Everyone was very helpful, friendly, and a pleasure to work with
I have used Quicken Loans times in the last decade or soThe customer service has always been outstanding! The website is very easy to use to e-sign and view your documentsThe entire process is quick and painlessI think that Quicken Loans is the best thing since sliced bread, and I have highly recommended them to friends and family over the yearsI love the fact that they track your loan, and if a better opportunity comes along to refinance at a lower rate, they contact you to see if a new deal makes sense for you with no pressureAs with anything in this world, you the consumer - must be proactive and check your emails every day while the loan is in process and take the necessary steps (water tests, uploading the documents they require) if you want to keep the process rolling along without any delaysThere is one 'constructive criticism' that I have shared with Quicken over the years - I wish they had live loan support 24/I work an off shift and sometimes had to get up early or stay up late to speak directly to someone on my customer care or loan closing teamEmail is fine, but sometimes folks have a question that cannot wait until the office opens in the morningOther than that one small gripe, Quicken Loans has always surpassed my expectations and treated me like a valued customerFIVE STARS!
I recently used Quicken Loans to refi my home, the process was fast and the loan closed ahead of scheduleI will definitely be using Quicken Loans on my next home purchase
Everything went pretty smoothly, although I would liked to have had the closing costs explained to me prior to the closing The closing costs seem to be high and I was surprised to see a $charge to get a lower interest rate
I couldn't be happier What a great experience From the initial phone call with Chris, right through closing with Paul, Quicken Loans was wonderfulIf you are looking to refinance your mortgage, I highly recommend Quicken Loans I will absolutely be working with them the next time I want to refinance
Everything was great! They kept in contact with me on a regular basis Everyone I spoke with was very professional, courteous, and helpful If I ever decide to purchase another home or refinance I will definitely give Quicken Loans a call
Their process was very quick and painlessWe are quite pleased with them and will do so in the future
My experience with Quicken Loans has been A+Working within their website was easyThe staff always returned my calls and answered all my questions in a timely mannerI would recommend Quicken Loans to anyone
I must say this was a stressful process but worth it in the endEveryone was professional and extremely helpful throughout the entire processI have been recommending QL to everyone looking to become home ownersColleen Mckinnie made my dream a come trueMuch love and thanks to everyone at Quicken Loans!
I refinanced twice with Quicken Loans after being referred by a friendI was hesitant because I only associated Quicken with TurboTaxHowever they were very well structured and made the refinance process pain freeThey have great underwriters and get the loans approved and completed quicklyI recently refinanced again to remove FHA PMI and reduce my rate and they got me doneI have to admit they dont have the best rates on the market but they do close at exactly what they state
A long and stressful period but it was a good one