they started out pleasant and helpful but some of there work was sloppythey did just enough work to get the application approved they just used my ss income and wife income but didn't bother to include my considerable other income and did a poor job of explaining the timing of the payouts
Excellent ExperienceThe fastest, easiest, least problematic loan everThey are super organized, have excellent communication and competitive ratesIf you don't use Quicken loans, it's your loss!
Have a very good experienceEveryone was excellentI like the fact at closing , they came to me instead of having to find there locationMy brother and neighbor had recommended Quicken Loans to me
Hello my experience with Quicken Loans has been great they done everything they said and in the time frame that was neededI truly would recommend them to anyone they are the bestI thank everyone that had apart in my loan
I just closed on a house and was more than pleased with the process thru Quicken The only problem was the Title company my agent wanted me to use instead of Quickens preferred companies Submission of document was easy and response was almost immediate through out the process
I think at QL most things depend on an individual mortgage bankerThe banker Ryan Vojtush, I have encountered was very disappointing and somewhat shadowFirst, he stated that he would make a soft inquiry into my credit reportThe inquiry he made was a hard oneI did not authorize to make hard inquirySecond, he never answered my direct questions about: a) what kind of loan, b) interest rate; c) the amount of loan and d) the closing costsInstead he was sending some custom texts and emails As a result, I wasted my timeLoan terms were totally unacceptable compared to what I currently haveThe closing cost was ridiculously and unrealistically highI am asking MrScott King to provide more training to your customer service personnel and eliminate the hard inquiry from my credit report
Thank you,
Boris Gorshkov
Quicken worked and worked on my refinance until it went throughThe process was easily done, primarily via their secure website, with the closing agent coming to you where you want to meetThe only negative I have is that I was not advised I would be paying points to buy down the interest rate until the closingHowever, the rate was terrific, so this wasn't a deal breaker for me
They are a lousy companyThey made my mortgage payment go up just because they failed to pay my insurance which was escrowThey will never get my business again!
I had a wonderful experience with the three people that I worked with throughout the processThe only issue I had was that Quicken needed a specific appraisal and still needed it two weeks from closing and I was unaware of that until it had become a problemIt was taken care of and I closed on the original dateIt was a quick and relatively smooth process
Quicken Mortgage known as Rocket Mortgage took all my information over phone and after days they said that I was pre-approved for a 90,Loan and not even days before closing they said that they could not do the loan because I have not been in the house that I'm leasing for 6mos then they said they would push the closing of loan back a few months so it will be close to 6mos even knowing I told them I had over a year in rental history, further more they
took a appraisal fee when they push back closing then Mr Eric came and still denied my loan after he inform me that underwriter agree with the loan closing July instead of June I was very upset about the whole process and made to believe my loan was approved and it wasn't
Everything went great until we got near closingThe closing package had a form in it in someone else's nameWhen I pointed that out, closing was postponed until the issue could be resolvedThe next day the closing was rescheduled, but the incorrect form was still in the closing packageWhen I brought this to their attention a second time, I was basically blown off with words to the effect that closing was scheduled and all necessary forms were thereIt turned out that was trueThe incorrect form was an extraneous formAt closing, I refused to sign it and everything went through just fineWhy couldn't somebody have explained that it was an extraneous form?
Very positive experience It was very organized and efficient Our morgage banker was excellent
they started out pleasant and helpful but some of there work was sloppythey did just enough work to get the application approved they just used my ss income and wife income but didn't bother to include my considerable other income and did a poor job of explaining the timing of the payouts
Very easy, quick experienceQuicken walked me they every step and kept me informed the whole time
Excellent ExperienceThe fastest, easiest, least problematic loan everThey are super organized, have excellent communication and competitive ratesIf you don't use Quicken loans, it's your loss!
Happy with their mortgage services
Have a very good experienceEveryone was excellentI like the fact at closing , they came to me instead of having to find there locationMy brother and neighbor had recommended Quicken Loans to me
Hello my experience with Quicken Loans has been great they done everything they said and in the time frame that was neededI truly would recommend them to anyone they are the bestI thank everyone that had apart in my loan
The entire refinance process was very positive Their customer service is outstanding!
happy with loan and people were great-thx again
I just closed on a house and was more than pleased with the process thru Quicken The only problem was the Title company my agent wanted me to use instead of Quickens preferred companies Submission of document was easy and response was almost immediate through out the process
Quicken Loans was very professional and very easy to work withI have recommended them to friends and family already
I think at QL most things depend on an individual mortgage bankerThe banker Ryan Vojtush, I have encountered was very disappointing and somewhat shadowFirst, he stated that he would make a soft inquiry into my credit reportThe inquiry he made was a hard oneI did not authorize to make hard inquirySecond, he never answered my direct questions about: a) what kind of loan, b) interest rate; c) the amount of loan and d) the closing costsInstead he was sending some custom texts and emails As a result, I wasted my timeLoan terms were totally unacceptable compared to what I currently haveThe closing cost was ridiculously and unrealistically highI am asking MrScott King to provide more training to your customer service personnel and eliminate the hard inquiry from my credit report
Thank you,
Boris Gorshkov
Quicken worked and worked on my refinance until it went throughThe process was easily done, primarily via their secure website, with the closing agent coming to you where you want to meetThe only negative I have is that I was not advised I would be paying points to buy down the interest rate until the closingHowever, the rate was terrific, so this wasn't a deal breaker for me
They are a lousy companyThey made my mortgage payment go up just because they failed to pay my insurance which was escrowThey will never get my business again!
Quicken loans were professional, fast, and easy, just as they advertise! I would use them again and recommend them to anyone
I had a wonderful experience with the three people that I worked with throughout the processThe only issue I had was that Quicken needed a specific appraisal and still needed it two weeks from closing and I was unaware of that until it had become a problemIt was taken care of and I closed on the original dateIt was a quick and relatively smooth process
Outstanding service, beginning to end, with great follow-up! The ease vsbank is no comparison, QL's is the best!!
Quicken Mortgage known as Rocket Mortgage took all my information over phone and after days they said that I was pre-approved for a 90,Loan and not even days before closing they said that they could not do the loan because I have not been in the house that I'm leasing for 6mos then they said they would push the closing of loan back a few months so it will be close to 6mos even knowing I told them I had over a year in rental history, further more they
took a appraisal fee when they push back closing then Mr Eric came and still denied my loan after he inform me that underwriter agree with the loan closing July instead of June I was very upset about the whole process and made to believe my loan was approved and it wasn't
Everything went great until we got near closingThe closing package had a form in it in someone else's nameWhen I pointed that out, closing was postponed until the issue could be resolvedThe next day the closing was rescheduled, but the incorrect form was still in the closing packageWhen I brought this to their attention a second time, I was basically blown off with words to the effect that closing was scheduled and all necessary forms were thereIt turned out that was trueThe incorrect form was an extraneous formAt closing, I refused to sign it and everything went through just fineWhy couldn't somebody have explained that it was an extraneous form?
Quick and simple