We were very happy with the entire experience of our with Quicken Loans!
Jeff Jones was the Best Banker we ever had!
They treat Veterans better than Navy Federal Credit Union! Returning calls in real fast time!
I just closed on a house and was more than pleased with the process thru Quicken The only problem was the Title company my agent wanted me to use instead of Quickens preferred companies Submission of document was easy and response was almost immediate through out the process
We have owned multiple homes throughout our years and I have to say, that Quicken Loan was the smoothest refinance ever!!! We were kept up to date on the progress and the professionalism of the staff was fantastic!!! Plus, when they say Quicken Loans, they are quick and they mean it Our loan closed within days and if we ever need another loan down the road, believe me, QL will be my one and only call
Thank you for making this such an easy refinance process!!!
I had great experience with Quick & loans
they were professional and have good customer service and were quick to close my refinance and Robert did a good job highly recommended!
The advisor I spoke to exerted an enormous amount of pressure to get me to close the deal before I got off the phone "What will it take to get you to make the decision tonight..." after I'd already told him times I was going to look at the options I had from different lenders and make a decision by the following day
I asked specifically for 5% down information but the advisor was determined to get me locked in to their 1% down program When I asked for comparisons on amortization he started talking about monthly payments He kept telling me about the great deals Quicken loan could provide me, rather than answering the questions I asked The conversation reminded me of talking to a used car salesman
I eventually ended the call by telling him there was nothing he could do to persuade me to make a decision to go forward tonight, but he had made me decide due to the pressure he was putting me under not to move forward at all with Quicken Loans I thanked him, said goodbye and hung up Ten minutes later I received a voicemail saying he didn't understand how we'd become disconnected and he understood I was feeling pressure about getting financing in place in time for closing! He asked me to call back, which I didn't, and said he'd call me again in the morning So, I blocked his number I then received an email follin the morning from him which I didn't respond to In the afternoon, I received another email asking me to lto retrieve my pre-approval letter (which I never requested) and to submit my documents to complete my application package
If you know you're going to use them then they may be great If not, be prepared for ridiculous pressure and to be treated like you don't have a brain in your head "Turn your piece of paper over, write at the top on the right side and on the left side" - you get the idea I'm sure
I have never had a better or quicker experience with any other company This is why I always turn to Quicken LoansFrom the first encounter to the last everyone was very competent friendly and caring Even the appraiser and closer were awesome I think they hand pick all the good people
I was interested in a refinance on my home which was at a 5% Arm at yearsI was capable for a VA loan.Jim Roberts got me started on this and explained the process.He was very thoroughI qualified for the VA loan at 3.75% but due to my property and VA requirements my out buildings had to be stripped,primed and repainted.Living in Minnesota the middle of October was not exactly a good time to get this done.Jim switched me to a conventinal loan at 3.87%.This was still a very good savings for me,and I did not have to re-paint all my out buildings.I can honestly say it was a great experience with JIm and Quikens loan.They did exactly what they said and did it in a prompt manner
No one I believe wants to pay closing costs but it is all part of the program.Thankyou Jim and Thankyou quikens loan on a job well done
Our experience with Quicken Loans was positive and painlessWe were kept informed of the status of our loan via our information board at all timesAll personnel were courteous and helpfulIt was a pleasure working with them
Rocket mortgage was easy, responsive and professionalI've used them twice now and haven't been disappointed
I was extremely satisfied with all aspect of the steps of the loan proceduresGreg and the team were awesome
The team of individuals at Quicken worked in a timely and professional manner to respond and complete our refinance request
We were very happy with the entire experience of our with Quicken Loans!
Jeff Jones was the Best Banker we ever had!
They treat Veterans better than Navy Federal Credit Union! Returning calls in real fast time!
Great experience good people to work with and very informed about their process
It was very easy working with this companyVery friendly staff and walked me through the whole processKeep up the great work
Quick and simple
Outstanding employees from start to finishVery easy process and the support was superb
I just closed on a house and was more than pleased with the process thru Quicken The only problem was the Title company my agent wanted me to use instead of Quickens preferred companies Submission of document was easy and response was almost immediate through out the process
We have owned multiple homes throughout our years and I have to say, that Quicken Loan was the smoothest refinance ever!!! We were kept up to date on the progress and the professionalism of the staff was fantastic!!! Plus, when they say Quicken Loans, they are quick and they mean it Our loan closed within days and if we ever need another loan down the road, believe me, QL will be my one and only call
Thank you for making this such an easy refinance process!!!
It was a good experience, and every one I worked with was pleasant and professional
Streamlined process!! Mostly over phone and online!! Very nice and efficient employees! There to help!! Angie T
Excellent customer service throughout entire loan processGreat online access to current loan status & payment options
I had great experience with Quick & loans
they were professional and have good customer service and were quick to close my refinance and Robert did a good job highly recommended!
The advisor I spoke to exerted an enormous amount of pressure to get me to close the deal before I got off the phone "What will it take to get you to make the decision tonight..." after I'd already told him times I was going to look at the options I had from different lenders and make a decision by the following day
I asked specifically for 5% down information but the advisor was determined to get me locked in to their 1% down program When I asked for comparisons on amortization he started talking about monthly payments He kept telling me about the great deals Quicken loan could provide me, rather than answering the questions I asked The conversation reminded me of talking to a used car salesman
I eventually ended the call by telling him there was nothing he could do to persuade me to make a decision to go forward tonight, but he had made me decide due to the pressure he was putting me under not to move forward at all with Quicken Loans I thanked him, said goodbye and hung up Ten minutes later I received a voicemail saying he didn't understand how we'd become disconnected and he understood I was feeling pressure about getting financing in place in time for closing! He asked me to call back, which I didn't, and said he'd call me again in the morning So, I blocked his number I then received an email follin the morning from him which I didn't respond to In the afternoon, I received another email asking me to lto retrieve my pre-approval letter (which I never requested) and to submit my documents to complete my application package
If you know you're going to use them then they may be great If not, be prepared for ridiculous pressure and to be treated like you don't have a brain in your head "Turn your piece of paper over, write at the top on the right side and on the left side" - you get the idea I'm sure
I have never had a better or quicker experience with any other company This is why I always turn to Quicken LoansFrom the first encounter to the last everyone was very competent friendly and caring Even the appraiser and closer were awesome I think they hand pick all the good people
Fast, and efficient refinance of my mortgage through Quicken LoansOur experience was great!
I was interested in a refinance on my home which was at a 5% Arm at yearsI was capable for a VA loan.Jim Roberts got me started on this and explained the process.He was very thoroughI qualified for the VA loan at 3.75% but due to my property and VA requirements my out buildings had to be stripped,primed and repainted.Living in Minnesota the middle of October was not exactly a good time to get this done.Jim switched me to a conventinal loan at 3.87%.This was still a very good savings for me,and I did not have to re-paint all my out buildings.I can honestly say it was a great experience with JIm and Quikens loan.They did exactly what they said and did it in a prompt manner
No one I believe wants to pay closing costs but it is all part of the program.Thankyou Jim and Thankyou quikens loan on a job well done
Our experience with Quicken Loans was positive and painlessWe were kept informed of the status of our loan via our information board at all timesAll personnel were courteous and helpfulIt was a pleasure working with them
They make sure everything is correct and to the customer well beingMy experience was long, but in the end it was worth it