The entire process was quick and easyEveryone I interacted with at Quicken was extremely competent and courteousI would highly recommend Quicken Loans to anyone!
I spent two and a half months trying to get a loan through QL and was rejected at the last minute because I didn't have enough reserve funds, which is the reason for needing the loan in the first place I was taking out $75K to pay off debts of $35K My house was appraised at $190KMy job history was perfect-years at the same jobMy fico score was They told me that they have a minimum mortgage amount of $75K so thats what I applied for Initially I was told that I don't qualify because my payment to income ratio was off They "ran the numbers" and got it to come out right by having me pay extra points to buy down the interest rate and lower the payment This was an upselling scam that I never should have fallen for After spending thousands of dollars -appraisal, new homeowners' and flood insurance, three different inspections, an elevation survey and over hours chasing documentation, the loan fell through because I could not legally give them access to my 401(k) for reserve requirements, something they should have known from the beginning Also they changed the reserve requirement from $4K to over $11K over night for no apparent reason They kept asking endlessly for more documentation on account balances, mortgage payoff statements, IRS payoff information, insurance, paystubs, tax transcripts, tax returns, w-2's, 401(k) plan information, etc., etc., and then as time dragged on, those documents needed to be updated and I had to fetch them for Quicken all over again The people handling the loan kept changing so I had to constantly bring the new guy up to speed on the details of my loanThe people at QL were professional and friendly in their attitude and behavior but inexperienced and inept at handling a complex loan
In summary, I cannot recommend Quicken to anyone, based on my experience
I switched lenders to Quicken Loans during the closing process and they were efficient, helpful and did not delay closingI'm very satisfied with my experience
I was completely satisfied with Quicken LoansNick Gallivan worked my initial loan processing then the loan closing was turned over to Kim SheddGetting a home loan is a lengthy process with everything that is requiredBoth of these people went out of their way to keep me updated and always called me back promptlyI didn't experience any problems with QuickenThe process was much better than a local lender I used in the pastDon't believe the idea that a large out of area lender won't be responsive to your needs Quicken really is a super place to get a mortgage
It was awesome working with Alex Brooks who was very responsive to our needs and questionsWhat a wonderful experienceI will highly recommend Quicken Loans to friends and family
Quicken Loans was the fastest easiest lending transaction I have ever been involved withweeks from the time I first made contact till closing Everyone I dealt with was knowledgeable and courteousEven when my house appraised for less than anticipated they were still able to fund my loan and reduce my paymentsI have already recommended a coworker (she's a real estate agent on the side) to Quicken who is very impressed and having the same great experience I had
jamial I think him for everything he did and I enjoy his work he’s very professional any answer any questions I had at any time don’t matter when I call thanks again (JAMIAL)
I had a wonderful, stress free experience with Quicken though out the refinance of my single family residence Ali Jaafar was my first contact and was extremely knowledgeable, helpful and kind I would give him the highest rating in customer service and have referred others to he and Quicken as a result! Tomika was also wonderful my Appraiser Mike and also my Notary! I am extremely satisfied with Quicken and would highly recommend to family and friends which is the highest compliment! Thank you to my Quicken team!!
My husband and I both agree that Quicken Loans is by far the best company we have ever dealt withWe were in business ourselves for many years and and have never dealt with a company as friendly, polite , knowledgeable, and fast moving as QuickenThe whole experience from beginning to end was amazingThese people really know what they are doing, and they do it quite wellI have, and will, continue to recommend them to anyone looking to get a mortgage or refinance their present mortgage.On a scale of 1-we give them a Well done Quicken!
I found Quicken Loans to be one of the most positive experiences that I could imagineThe superior customer service on the phone and online both was excellentThe ease with which everything could be submitted online and transacted online was so helpful and convenientI especially want to thank Sam and Tasha, both of whom I worked with extensivelyThey were absolutely excellent in their jobs
Furthermore, Quicken itself is distinguished from other lenders because it doesn't just lend money to anyoneYou have to prove that you have means to repay it, that you don't already have too much debt, and that you are who you say you areIn the post financial world, this is a golden experience
I was also very pleased at the speed with which the entire transaction moved from start to finish
I would not hesitate to recommend Quicken Loans to anyone!
Judi McCarthy
Everyone was very helpful while going through the process of buying my first home, that is until I got to the last stage and was transferred to the loan specialist She did not contact me once during this process until I finally talked with the person I had been dealing with prior to be transferred to her Trying to contact her was very frustrating for me The rest of my experience was friendly and helpful
This was my second loan with Quicken and I really appreciated the way their staff kept me informed every step of the wayI wanted a quick closing for my second loan with them and they went above and beyond to keep things moving, so I could make my preferred closing date
The entire process was quick and easyEveryone I interacted with at Quicken was extremely competent and courteousI would highly recommend Quicken Loans to anyone!
Great experience things went very well from start to finishAny questions/concerns I had were immediately answered or rectified
Had a great experienceEvery associate was friendly & very professionalI would highly recommend Quicken Loans
I really enjoyed my experience with Quicken Loans! Every single person was wonderful!! It was fast and well doneI would recommend them to everyone!!
I spent two and a half months trying to get a loan through QL and was rejected at the last minute because I didn't have enough reserve funds, which is the reason for needing the loan in the first place I was taking out $75K to pay off debts of $35K My house was appraised at $190KMy job history was perfect-years at the same jobMy fico score was They told me that they have a minimum mortgage amount of $75K so thats what I applied for Initially I was told that I don't qualify because my payment to income ratio was off They "ran the numbers" and got it to come out right by having me pay extra points to buy down the interest rate and lower the payment This was an upselling scam that I never should have fallen for After spending thousands of dollars -appraisal, new homeowners' and flood insurance, three different inspections, an elevation survey and over hours chasing documentation, the loan fell through because I could not legally give them access to my 401(k) for reserve requirements, something they should have known from the beginning Also they changed the reserve requirement from $4K to over $11K over night for no apparent reason They kept asking endlessly for more documentation on account balances, mortgage payoff statements, IRS payoff information, insurance, paystubs, tax transcripts, tax returns, w-2's, 401(k) plan information, etc., etc., and then as time dragged on, those documents needed to be updated and I had to fetch them for Quicken all over again The people handling the loan kept changing so I had to constantly bring the new guy up to speed on the details of my loanThe people at QL were professional and friendly in their attitude and behavior but inexperienced and inept at handling a complex loan
In summary, I cannot recommend Quicken to anyone, based on my experience
I switched lenders to Quicken Loans during the closing process and they were efficient, helpful and did not delay closingI'm very satisfied with my experience
I was completely satisfied with Quicken LoansNick Gallivan worked my initial loan processing then the loan closing was turned over to Kim SheddGetting a home loan is a lengthy process with everything that is requiredBoth of these people went out of their way to keep me updated and always called me back promptlyI didn't experience any problems with QuickenThe process was much better than a local lender I used in the pastDon't believe the idea that a large out of area lender won't be responsive to your needs Quicken really is a super place to get a mortgage
Great people to work with
The team was great to work with
It was awesome working with Alex Brooks who was very responsive to our needs and questionsWhat a wonderful experienceI will highly recommend Quicken Loans to friends and family
Smooth, fast refi experience Joey Guarino and his team were professional, friendly and available to answer any questions I hadFlawless service
Quicken Loans was the fastest easiest lending transaction I have ever been involved withweeks from the time I first made contact till closing Everyone I dealt with was knowledgeable and courteousEven when my house appraised for less than anticipated they were still able to fund my loan and reduce my paymentsI have already recommended a coworker (she's a real estate agent on the side) to Quicken who is very impressed and having the same great experience I had
jamial I think him for everything he did and I enjoy his work he’s very professional any answer any questions I had at any time don’t matter when I call thanks again (JAMIAL)
I had a wonderful, stress free experience with Quicken though out the refinance of my single family residence Ali Jaafar was my first contact and was extremely knowledgeable, helpful and kind I would give him the highest rating in customer service and have referred others to he and Quicken as a result! Tomika was also wonderful my Appraiser Mike and also my Notary! I am extremely satisfied with Quicken and would highly recommend to family and friends which is the highest compliment! Thank you to my Quicken team!!
My husband and I both agree that Quicken Loans is by far the best company we have ever dealt withWe were in business ourselves for many years and and have never dealt with a company as friendly, polite , knowledgeable, and fast moving as QuickenThe whole experience from beginning to end was amazingThese people really know what they are doing, and they do it quite wellI have, and will, continue to recommend them to anyone looking to get a mortgage or refinance their present mortgage.On a scale of 1-we give them a Well done Quicken!
I found Quicken Loans to be one of the most positive experiences that I could imagineThe superior customer service on the phone and online both was excellentThe ease with which everything could be submitted online and transacted online was so helpful and convenientI especially want to thank Sam and Tasha, both of whom I worked with extensivelyThey were absolutely excellent in their jobs
Furthermore, Quicken itself is distinguished from other lenders because it doesn't just lend money to anyoneYou have to prove that you have means to repay it, that you don't already have too much debt, and that you are who you say you areIn the post financial world, this is a golden experience
I was also very pleased at the speed with which the entire transaction moved from start to finish
I would not hesitate to recommend Quicken Loans to anyone!
Judi McCarthy
Everyone was very helpful while going through the process of buying my first home, that is until I got to the last stage and was transferred to the loan specialist She did not contact me once during this process until I finally talked with the person I had been dealing with prior to be transferred to her Trying to contact her was very frustrating for me The rest of my experience was friendly and helpful
This was my second loan with Quicken and I really appreciated the way their staff kept me informed every step of the wayI wanted a quick closing for my second loan with them and they went above and beyond to keep things moving, so I could make my preferred closing date
Thank you to Harvey Day! Very nice doing business with you This was the best experience so far in regards to refinancing
Everything went wellGlad appraisal was shortEveryone down the line was efficient, professional and pleasant