Overall, my experience was positive, and I received the initial loan I was offeredThe QL team was very responsive in terms of letting me know about required documentation in advance, answering any questions, and working under a very tight timeline
I removed a star because the closing experience could have been smootherThere was some confusion regarding outstanding items from other parties, which took additional effort to sort out
What a task to go through getting a loanThe process like any loan was exhaustingBeyond the information Quicken accumulated and the many pages of faxes to them, the overall ordeal was goodYou must have patience and not get too frustrated & you'll be fineWhenever you have to get bank statements go to the bank in person to have them print them outThe online prints lack informationI'd give Quicken an overall rating of B++at the end they could have been faster to give an appraisal but other then that, James Debartolo was excellentAlso Diant'e Hubbard was greatBoth get high scoresThanks Quicken, I'll be back
My refinance was handled quickly and with the utmost efficiencyAll of the Quicken team involved were extremely polite, and responded immediately to all of my questions
I was very satisfied with the hole process and the different depts and people that worked so hard through the hole process.I never receives that customer service from my previous lender for yrs
Our experience with Quicken Loans in the purchase of our new home was a pleasurable experience Everyone was nice and very prompt about paperwork and closingWe were informed and kept up to date every step of the wayThanks to all the staff that played a part in our home loan
Tracy and Jill R
they started out pleasant and helpful but some of there work was sloppythey did just enough work to get the application approved they just used my ss income and wife income but didn't bother to include my considerable other income and did a poor job of explaining the timing of the payouts
well what can I say quicken loan is simple the bestI'm veteran they made owner ship happen me no money down.u see they have a team working me every step owner ship .where other wouldn't work with me they did.so I I'm living my dream.thanks quicken
The process was seamless! Matt was so easy to work with along with the rest of his teamI would recommend Quicken to anyone looking to lower their interest rateThere were no hoops to jump throughEverything was on time or earlyThe service was great and everyone was positive in word and deedIt sounded like everyone loved their job!
Quicken loans was very easy to work withOur representative Travis Grant was very helpful with guiding us through the processThe app we used to submit our paper work was very easy to work and we received responses to any questions we had that day or very prompt the following day, due to the hour we submitted the questionTo everyone at Quicken loans, Thank you!!!!!
I had the most amazing people to work with at Quicken LoansThey were all very helpful and took my interest at heart in helping me throughout the wayNot only that the website with your login is always up to date with your info and a response is always given to you throughout the whole process anytime you call Great company to work withYou would not be disappointed
I found Quicken Loans to be one of the most positive experiences that I could imagineThe superior customer service on the phone and online both was excellentThe ease with which everything could be submitted online and transacted online was so helpful and convenientI especially want to thank Sam and Tasha, both of whom I worked with extensivelyThey were absolutely excellent in their jobs
Furthermore, Quicken itself is distinguished from other lenders because it doesn't just lend money to anyoneYou have to prove that you have means to repay it, that you don't already have too much debt, and that you are who you say you areIn the post financial world, this is a golden experience
I was also very pleased at the speed with which the entire transaction moved from start to finish
I would not hesitate to recommend Quicken Loans to anyone!
Mike Stiffler was extremely helpful getting the ball rolling on my first home mortgage loanHe answered any question or concern that I had
Overall, my experience was positive, and I received the initial loan I was offeredThe QL team was very responsive in terms of letting me know about required documentation in advance, answering any questions, and working under a very tight timeline
I removed a star because the closing experience could have been smootherThere was some confusion regarding outstanding items from other parties, which took additional effort to sort out
The whole team was greatDavid did an especially good job of making the process painless
We had a very good experience with Quicken loansDylan Schultz was extremely helpful and the outcome was very good for us We were very satisfied
What a task to go through getting a loanThe process like any loan was exhaustingBeyond the information Quicken accumulated and the many pages of faxes to them, the overall ordeal was goodYou must have patience and not get too frustrated & you'll be fineWhenever you have to get bank statements go to the bank in person to have them print them outThe online prints lack informationI'd give Quicken an overall rating of B++at the end they could have been faster to give an appraisal but other then that, James Debartolo was excellentAlso Diant'e Hubbard was greatBoth get high scoresThanks Quicken, I'll be back
The online process was great and they were very helpful at all timesFive stars for this company
My refinance was handled quickly and with the utmost efficiencyAll of the Quicken team involved were extremely polite, and responded immediately to all of my questions
I was very satisfied with the hole process and the different depts and people that worked so hard through the hole process.I never receives that customer service from my previous lender for yrs
Our experience with Quicken Loans in the purchase of our new home was a pleasurable experience Everyone was nice and very prompt about paperwork and closingWe were informed and kept up to date every step of the wayThanks to all the staff that played a part in our home loan
Tracy and Jill R
they started out pleasant and helpful but some of there work was sloppythey did just enough work to get the application approved they just used my ss income and wife income but didn't bother to include my considerable other income and did a poor job of explaining the timing of the payouts
Excellent and timely communication throughout a complicated processEasy to do online from home with their team
well what can I say quicken loan is simple the bestI'm veteran they made owner ship happen me no money down.u see they have a team working me every step owner ship .where other wouldn't work with me they did.so I I'm living my dream.thanks quicken
The process was seamless! Matt was so easy to work with along with the rest of his teamI would recommend Quicken to anyone looking to lower their interest rateThere were no hoops to jump throughEverything was on time or earlyThe service was great and everyone was positive in word and deedIt sounded like everyone loved their job!
Quicken loans was very easy to work withOur representative Travis Grant was very helpful with guiding us through the processThe app we used to submit our paper work was very easy to work and we received responses to any questions we had that day or very prompt the following day, due to the hour we submitted the questionTo everyone at Quicken loans, Thank you!!!!!
Melanie and Devin were excellent They made the process easy
I had the most amazing people to work with at Quicken LoansThey were all very helpful and took my interest at heart in helping me throughout the wayNot only that the website with your login is always up to date with your info and a response is always given to you throughout the whole process anytime you call Great company to work withYou would not be disappointed
Everything was Great from beginning of the process until the end
Quicken loans made my first home buying experiance seem so easyIm very thankful
Best experience! Highly recommend Friendly, knowledgeable, and efficient
I found Quicken Loans to be one of the most positive experiences that I could imagineThe superior customer service on the phone and online both was excellentThe ease with which everything could be submitted online and transacted online was so helpful and convenientI especially want to thank Sam and Tasha, both of whom I worked with extensivelyThey were absolutely excellent in their jobs
Furthermore, Quicken itself is distinguished from other lenders because it doesn't just lend money to anyoneYou have to prove that you have means to repay it, that you don't already have too much debt, and that you are who you say you areIn the post financial world, this is a golden experience
I was also very pleased at the speed with which the entire transaction moved from start to finish
I would not hesitate to recommend Quicken Loans to anyone!