Jon Wozniac approved me for a mortgage I looked for a house for several months and was about to put in an offer The new real estate agent I was using was skeptical of quicken loans after their agency had several bad experiences with them through their clients I spoke to another loan officer and I was missing a key component to allow me to get the mortgage at that time It was a good thing I didn't put in an offer and I could have lost several thousands of dollars Till the very end, this man misled me and lied with no remorse, even after I confronted him - he tried to play dumb like the issue was something new going on when I was told by other mortgage people that it has been a requirement for a long time I will NEVER use this business again and would ask anyone thinking about it to stay away for their own sake
My experience with Quicken Loans was excellent The mortgage rep was attentive, responsive, and provided excellent guidance The loan team that processed the loan, including the closing agent, were all professional, responsive and customer-oriented I would recommend Quicken Loans to anyone looking for a mortgage The whole process was streamlined, all information could easily be uploaded, and the website and process developed by Quicken made the mortgage loan process much more simple than my past experience with other lenders has been I can't even think of something I would recommend they do differently I will use Quicken Loans as my for any future purchase or refi
QL made the application process a true delightI was able to have my questions addressed very quicklyVery professionalWhat impressed me the most was someone working from home kindly took me under her wing and made me WANT to do business with QL!
I had a great experience with Quicken LoansThe communication was excellentI loved being able to do everything via mobile appThere's nothing like signing mortgage papers from my bed! The people I worked with always kept me informed, and the website they have is greatI got my preapproval letter at 8:00PM on a Monday nightCouldn't have gone smoother
my experience with quicken loans was extraordinary the employees were very intelligent and cooperative and knew how to do their job with the up most respectyou guys were wonderful with refinancing my house and wow so professional,it was a very swift job.I will make sure to recommend my friends and family with your business,thank you
This is the third time Quicken Loans has serviced a home mortgage for us In typical fashion they did a terrific job from beginning to end I would recommend them to anyone who is searching for a mortgage loan banker
I have financed and re-financed my mortgage with Quicken LoansI am VERY pleased with the individual service I received and the quality of care the agents extended to meTHANK YOU
This was the easiest loan I’ve ever done Everyone was so professional and always in touch They were only phone call or email away and lots of times they would just call me to see how things were goingI would definitely use them again if I needed to buy or refinance something else
I was wowed with the speed and efficiency of the refinancing process.The people that assisted me were very knowledgeable and highly professionalsMy encounters with them were A+++They made the process stress free for me
Our experience was extremely positive, from the moment I spoke to a loan officer to the day of the close, everything went very smoothly, no hiccups whatsoever, I believe it's their awesome communications skills, the way all the different departments are linked via their portal is phenomenalI currently work at a bank and I've previously owned a mortgage company it takes A LOT to impress me, but let me say I was and am truly delightedI have nothing but great things to say about our experience, highly recommend quicken loans!!! Thanks again Marlon Attiq for all your hard work!!!
I recently refinanced with Quicken and have found them to be pretty accommodating without being pushy and willing to work with a reluctant customerI had specific criteria for refinancing and they did a pretty good job of meeting my criteria without showing any frustration with my concerns at different steps and my reluctance to continue when at first my criteria was not met I do think they could do a better job explaining their numbers in a fashion more easily understood by lay people so that there would be less questions by customers like myselfI do believe to get the best rates and terms customers need to ask questions and be prepared to look elsewhere which I was and that helped They get a positive rating from me
Wonderful experience! I am in my sixties and have purchased homes and refinanced many times This was by far the best experience I have had I was hesitant because it was all done via the internet and mail I was assigned a team of experts in the process and could access them anytime I didn't have to because they checked in with me often I used the Quicken Loans app which listed all paperwork and progress every step of the way It was great to be able to access loan documents anytime I wanted They arranged for a notary to come to my home A few days before the notary arrived I received a package of documents, one for me and one for the notary
My documents were in a tabbed folder, each tab listing the document contents
Oh, and I got a terrific rate as well Was able to lock it in, and when the appraiser couldn't get it done in time, they extended it at no charge
Exceptional service and exceeded my expectations They would be my first call if I needed another loan
I am a disabled veteranThey charged me $before doing anything and kept dragging timeI almost became homeless because of their slow jobThey are so distractedThey need to stop charging $whateverthey should change their company turtle loanExtremely slow process once they get $Do not use this mortgage .I want to give zero star!!!!
starGood job and thanks to all especially to Meri Kasneci and Ryan Slocum!
Timely service and follow through Always had answers quickly to my questions Process went smoothly
Jon Wozniac approved me for a mortgage I looked for a house for several months and was about to put in an offer The new real estate agent I was using was skeptical of quicken loans after their agency had several bad experiences with them through their clients I spoke to another loan officer and I was missing a key component to allow me to get the mortgage at that time It was a good thing I didn't put in an offer and I could have lost several thousands of dollars Till the very end, this man misled me and lied with no remorse, even after I confronted him - he tried to play dumb like the issue was something new going on when I was told by other mortgage people that it has been a requirement for a long time I will NEVER use this business again and would ask anyone thinking about it to stay away for their own sake
My experience with Quicken Loans was excellent The mortgage rep was attentive, responsive, and provided excellent guidance The loan team that processed the loan, including the closing agent, were all professional, responsive and customer-oriented I would recommend Quicken Loans to anyone looking for a mortgage The whole process was streamlined, all information could easily be uploaded, and the website and process developed by Quicken made the mortgage loan process much more simple than my past experience with other lenders has been I can't even think of something I would recommend they do differently I will use Quicken Loans as my for any future purchase or refi
It was very quick and easyI have told all my friends about it .Who knows they may call
They make the process so easy
QL made the application process a true delightI was able to have my questions addressed very quicklyVery professionalWhat impressed me the most was someone working from home kindly took me under her wing and made me WANT to do business with QL!
I had a great experience with Quicken LoansThe communication was excellentI loved being able to do everything via mobile appThere's nothing like signing mortgage papers from my bed! The people I worked with always kept me informed, and the website they have is greatI got my preapproval letter at 8:00PM on a Monday nightCouldn't have gone smoother
my experience with quicken loans was extraordinary the employees were very intelligent and cooperative and knew how to do their job with the up most respectyou guys were wonderful with refinancing my house and wow so professional,it was a very swift job.I will make sure to recommend my friends and family with your business,thank you
This is the third time Quicken Loans has serviced a home mortgage for us In typical fashion they did a terrific job from beginning to end I would recommend them to anyone who is searching for a mortgage loan banker
I have financed and re-financed my mortgage with Quicken LoansI am VERY pleased with the individual service I received and the quality of care the agents extended to meTHANK YOU
This was the easiest loan I’ve ever done Everyone was so professional and always in touch They were only phone call or email away and lots of times they would just call me to see how things were goingI would definitely use them again if I needed to buy or refinance something else
I was wowed with the speed and efficiency of the refinancing process.The people that assisted me were very knowledgeable and highly professionalsMy encounters with them were A+++They made the process stress free for me
Our experience was extremely positive, from the moment I spoke to a loan officer to the day of the close, everything went very smoothly, no hiccups whatsoever, I believe it's their awesome communications skills, the way all the different departments are linked via their portal is phenomenalI currently work at a bank and I've previously owned a mortgage company it takes A LOT to impress me, but let me say I was and am truly delightedI have nothing but great things to say about our experience, highly recommend quicken loans!!! Thanks again Marlon Attiq for all your hard work!!!
I recently refinanced with Quicken and have found them to be pretty accommodating without being pushy and willing to work with a reluctant customerI had specific criteria for refinancing and they did a pretty good job of meeting my criteria without showing any frustration with my concerns at different steps and my reluctance to continue when at first my criteria was not met I do think they could do a better job explaining their numbers in a fashion more easily understood by lay people so that there would be less questions by customers like myselfI do believe to get the best rates and terms customers need to ask questions and be prepared to look elsewhere which I was and that helped They get a positive rating from me
Great to work with Great communication throughout entire process
Wonderful experience! I am in my sixties and have purchased homes and refinanced many times This was by far the best experience I have had I was hesitant because it was all done via the internet and mail I was assigned a team of experts in the process and could access them anytime I didn't have to because they checked in with me often I used the Quicken Loans app which listed all paperwork and progress every step of the way It was great to be able to access loan documents anytime I wanted They arranged for a notary to come to my home A few days before the notary arrived I received a package of documents, one for me and one for the notary
My documents were in a tabbed folder, each tab listing the document contents
Oh, and I got a terrific rate as well Was able to lock it in, and when the appraiser couldn't get it done in time, they extended it at no charge
Exceptional service and exceeded my expectations They would be my first call if I needed another loan
Great company and excellent customer service experience
I am a disabled veteranThey charged me $before doing anything and kept dragging timeI almost became homeless because of their slow jobThey are so distractedThey need to stop charging $whateverthey should change their company turtle loanExtremely slow process once they get $Do not use this mortgage .I want to give zero star!!!!
Very positive experience with my Quicken Loan team, they kept me informed all the way through the process