This is the third time I have refinanced my loan with Quicken The process was very smooth and relative quick Being able to sign most document electronically made the process very easy Electronic communications on the website and emails worked great The only complaint I have, and it is minor, were the after hour and weekend calls to tell me that the process was moving forward and provided no new information and they did not need anything from me at this time (Then why did you call and interrupt my dinner?) I have recommended Quicken to friends and will in the future
Great experience from top to bottomFollow up, follow through, and communication on everything was on point
Very upfront on all the dealings and conversations
Highly recommend
Laura Wilson was awesome!
Loan officer withheld information, and the senior researcher there backed him up for doing soIt's their company policy to just get you to apply Once I did, and started coming up against problems, the loan officer, who had been calling me 2+ times a day prior to me signing - stopped returning all calls!
Outstanding! We have used Quicken Loans twice and both times we received exactly what was promised and delivered in the time they committed to Their reps are knowledgeable, responsive and call when they say they will Quicken Loans customer service is top-notch and exemplary!
My experience with Quicken Loans was a very positive oneThe QL team kept me informed of where things were with my mortgage loan, and they were prompt with responding to my questionsThe checklist they gave me made it very easy to follow the process, from loan approval to closingI was actually able to close on my home ahead of schedule, with no last minute surprisesI'd recommend Quicken Loans to anyone looking for a mortgage loan
I highly recommend QL to everyone It was so easy and fast Plus QL has great customer service I was able to call Alex anytime I had a question or had concerns We started the process April and found out that we were approved in less than minutes Went thru all the paperwork online with Alex's help We closed at home on May and received our check om May Wow, amazing I highly recommend QL I give it a scored of 10+++ Ten being the g
Highest score Very easythank you QL and Alex.??????
Quicken Loans made it so easy to refinance my home They were very knowledgeable and walked me through every step of the process My questions were answered thoroughly and I never had to wait to speak to someoneAwesome experience!
Our experience could not have been betterWe went through my employer and were handled by a specialty divisionThe customer care was spot on, I received phone calls almost every other day to see if I had questions or to let me know the statusWe felt well taken care of, closed with the same rate we were quoted, and it was smooth sailing
Our experience with the Quicken Loans refinancing process was very quick and convenientWith the exception of the appraisal and the closing signatures, everything was accomplished online and/or through phone callsOverall, it was a lot simpler than we imagined
QL made the application process a true delightI was able to have my questions addressed very quicklyVery professionalWhat impressed me the most was someone working from home kindly took me under her wing and made me WANT to do business with QL!
Brendan Shea and Audrey Armstrong walked me through this entire process of refinancing my homeThey were AWESOME!!! Calls made to them by me when I had questions were returned promptly and they were always courteous and made this entire process relatively painless
Ryan blessed and everyone with the quicken loans team that worked with me, they were very courteous, I have to say that they were very professional as well
I chose to work with Quicken Loans for the purchase of my first home for several reasons, but the main reason was that they were willing to work with me to get to the point where I would qualify for the loanOther lenders simply looked at my current situation and would not work with me any furtherI also appreciated the ability to handle virtually all transactions on lineAnd in those few instances where I had to call, each individual I spoke with took the time to completely listen to my question / issue, and would then offer detailed explanationsIt is also worth mentioning that each time I called, I would always get a 'live person' to speak toNow that my loan was approved and I have closed on my new home, I like the fact that I can log into my Quicken Loans account to pay my mortgage each monthI am very satisfied with the service I have received from Quicken Loans
It was a pleasure to work with this very knowledgeable team of peopleThe Quicken Loans team members were extremely helpful during my refinancing processThey answered all my questions and let me know the status of the process as it was taking placeThey were patient and helpful
The people involved from Quicken were outstandingEverything went very smoothlyThey are a very professional group, very helpful and very niceI will recommend them to anyone I know looking for a mortgage
Did a refi to lower monthly paymentsProcess is smoothWe submitted most of our documents through the MyQL appWe are extremely satisfied with the whole process
We have refinanced loans and obtained our pirmary home loan with Quicken and we could not be happier with themTheir efficiency is superb and their agents are not only knowledgeable but super diligentI can't recommend quicken enoughLove them and I am a real estate agent and deal with a lot of banks through my buyers and none compare to the quicken loan experience
This is the third time I have refinanced my loan with Quicken The process was very smooth and relative quick Being able to sign most document electronically made the process very easy Electronic communications on the website and emails worked great The only complaint I have, and it is minor, were the after hour and weekend calls to tell me that the process was moving forward and provided no new information and they did not need anything from me at this time (Then why did you call and interrupt my dinner?) I have recommended Quicken to friends and will in the future
Great experience from top to bottomFollow up, follow through, and communication on everything was on point
Very upfront on all the dealings and conversations
Highly recommend
Laura Wilson was awesome!
Very positive experience It was very organized and efficient Our morgage banker was excellent
Quicken loans did a fantastic job getting me a mortgage I am very impressed with the entire experience
Loan officer withheld information, and the senior researcher there backed him up for doing soIt's their company policy to just get you to apply Once I did, and started coming up against problems, the loan officer, who had been calling me 2+ times a day prior to me signing - stopped returning all calls!
Outstanding! We have used Quicken Loans twice and both times we received exactly what was promised and delivered in the time they committed to Their reps are knowledgeable, responsive and call when they say they will Quicken Loans customer service is top-notch and exemplary!
My experience with Quicken Loans was a very positive oneThe QL team kept me informed of where things were with my mortgage loan, and they were prompt with responding to my questionsThe checklist they gave me made it very easy to follow the process, from loan approval to closingI was actually able to close on my home ahead of schedule, with no last minute surprisesI'd recommend Quicken Loans to anyone looking for a mortgage loan
I highly recommend QL to everyone It was so easy and fast Plus QL has great customer service I was able to call Alex anytime I had a question or had concerns We started the process April and found out that we were approved in less than minutes Went thru all the paperwork online with Alex's help We closed at home on May and received our check om May Wow, amazing I highly recommend QL I give it a scored of 10+++ Ten being the g
Highest score Very easythank you QL and Alex.??????
great experience and very helpful team, would definitely recommend
Quicken Loans made it so easy to refinance my home They were very knowledgeable and walked me through every step of the process My questions were answered thoroughly and I never had to wait to speak to someoneAwesome experience!
Our experience could not have been betterWe went through my employer and were handled by a specialty divisionThe customer care was spot on, I received phone calls almost every other day to see if I had questions or to let me know the statusWe felt well taken care of, closed with the same rate we were quoted, and it was smooth sailing
Our experience with the Quicken Loans refinancing process was very quick and convenientWith the exception of the appraisal and the closing signatures, everything was accomplished online and/or through phone callsOverall, it was a lot simpler than we imagined
QL made the application process a true delightI was able to have my questions addressed very quicklyVery professionalWhat impressed me the most was someone working from home kindly took me under her wing and made me WANT to do business with QL!
Brendan Shea and Audrey Armstrong walked me through this entire process of refinancing my homeThey were AWESOME!!! Calls made to them by me when I had questions were returned promptly and they were always courteous and made this entire process relatively painless
Ryan blessed and everyone with the quicken loans team that worked with me, they were very courteous, I have to say that they were very professional as well
I chose to work with Quicken Loans for the purchase of my first home for several reasons, but the main reason was that they were willing to work with me to get to the point where I would qualify for the loanOther lenders simply looked at my current situation and would not work with me any furtherI also appreciated the ability to handle virtually all transactions on lineAnd in those few instances where I had to call, each individual I spoke with took the time to completely listen to my question / issue, and would then offer detailed explanationsIt is also worth mentioning that each time I called, I would always get a 'live person' to speak toNow that my loan was approved and I have closed on my new home, I like the fact that I can log into my Quicken Loans account to pay my mortgage each monthI am very satisfied with the service I have received from Quicken Loans
It was a pleasure to work with this very knowledgeable team of peopleThe Quicken Loans team members were extremely helpful during my refinancing processThey answered all my questions and let me know the status of the process as it was taking placeThey were patient and helpful
The people involved from Quicken were outstandingEverything went very smoothlyThey are a very professional group, very helpful and very niceI will recommend them to anyone I know looking for a mortgage
Did a refi to lower monthly paymentsProcess is smoothWe submitted most of our documents through the MyQL appWe are extremely satisfied with the whole process
We have refinanced loans and obtained our pirmary home loan with Quicken and we could not be happier with themTheir efficiency is superb and their agents are not only knowledgeable but super diligentI can't recommend quicken enoughLove them and I am a real estate agent and deal with a lot of banks through my buyers and none compare to the quicken loan experience