They were upfront and open with the cost of the loanIt was less than days fromthe day I applied until the closing without issueANy time I had a question, they answered it within the same day or at the latest the next It was the best experience I could hope for
Absolutely horrible experience with Quicken Loans
I am a 100% sole owner of my S Corporation, yet Quicken Loans will not recognize the income of my company as my income although at the end of every year, as shown on my Tax Returns, the left over profits of my company get routed to me as a Dividends pay
Bottom Line, Quicken Loans simply wanted to go by my W2's, therefore I was treated as en employee rather than a business owner
Its either that Quicken Loan's system does not comprehend or is not tailored for a business owner or The rep that I dealt with could not comprehend the fact that I dictate my W2's and could care less what income I have on my W2's as long as my final income is reasonableApparently, the Dividends income is unnaccounted for and is simply overlooked although I have it reported as income on my Tax Returns!
I was skeptical at first to finance or in my case, refinance my home solely online and not in person at my credit union or competing bank Having said that, once I began discussing my refinancing needs with my Mortgage Banker Alex, my confidence immediately grew, and my pre-conceived notions of online mortgage lenders faded In addition, everything is paperless and done online I work in IT and am very critical of website UX design and can tell you the Quicken Loans site is THE best online self-service website I've used to date So fear not computer-novices! It's simple, clean, and easy to find what you are looking for Best of all, I never had to leave my home, from start to closing! I highly recommend anyone looking finance or refinance their home, to consider Quicken Loans
I refinanced my home through Quick and Loan Bottom line it was the best experience working with a finance organization that I have ever had They kept me informed every single day If I had questions their team were quick to respond and very professional and happyNever did I feel I was being pushed or pulled into this transaction I felt respected every step of the way Outstanding interaction with every member of the team
The process was made easier then anticipated My bank officer Dan TWas incredible about keeping me informed And always got back to me with my questions Overall a great experience and customer service Thanks
Richard A
Quicken Loans has always been on the spot to offer their clients the best and most accessible service possibleCourteous, friendly and very helpful staff!
!
Very professional and efficient from the beginning to the end for my refinanceThe website made the process very easy for us to take care of most of the work to be done at my own convenience
All questions were answered immediatelyThere were no hidden fees and the closing was done at our convenience at our home
Will use them again when we buy a new home and recommend them to everyone!
A very positive experienceThe agents were responsive, knowledgeable, and courteous and the refinance was completed quickly and convenientlyMany thanks Quicken Loans!
They have the best customer service ever I wasn't crazy about all the online information and they catered to my needs and helped
Me every step of the wayThank You Alex and Kenneth for all your hard work
I worked specifically with Eric Donaldson and Steffannee York, and both were professional, courteous, hard working, and exceeded any expectation I hadExcellent team of people absolutely committed to helping me purchase my home
I appreciate the professionalism of Quicken Loans They were very helpful in Refinancing my owner finance to a mortgage They were fast and very responsive And I believe that we received a fair deal too I would recommend them to anybody who is looking to get a loan to give them a shot
This was my 2nd experience with Quicken, and both times were extremely pleasant, and were both done without any delays The employees at every level of the process were very friendly, respectful, and helpful I would highly recommend Quicken Loans to my friends and family
Quicken has always been a pleasure to work withI was informed of every action and step in a very timely in easy to follow directionsThe staff went out of their way to assist at every stepSimply the best!
I had a very complicated refinance due to divorce and a convoluted inheritanceThe staff was very patient and helpful, explaining what was needed and working to get the process finished in my required time limitThey were never pushyI will recommend Quicken to friends and family
I had a fantastic experience with Quicken My entire loan process went smoothly My loan officer checked in every few days to let me know what was going on I have already recommended Quicken Loans to several friends
Our experience with Quicken was a very good oneThey were courteous and organized with us alwaysOur previous lender had not filed proper paperwork when we paid off another loan and the customer service representatives at Quicken worked for a month trying to help us get it straightened outIan, our banker, was the first person at Quicken I spoke to and he was very nice and helped me understand what I needed to know about refinancing, interest rates, etc
They were upfront and open with the cost of the loanIt was less than days fromthe day I applied until the closing without issueANy time I had a question, they answered it within the same day or at the latest the next It was the best experience I could hope for
Absolutely horrible experience with Quicken Loans
I am a 100% sole owner of my S Corporation, yet Quicken Loans will not recognize the income of my company as my income although at the end of every year, as shown on my Tax Returns, the left over profits of my company get routed to me as a Dividends pay
Bottom Line, Quicken Loans simply wanted to go by my W2's, therefore I was treated as en employee rather than a business owner
Its either that Quicken Loan's system does not comprehend or is not tailored for a business owner or The rep that I dealt with could not comprehend the fact that I dictate my W2's and could care less what income I have on my W2's as long as my final income is reasonableApparently, the Dividends income is unnaccounted for and is simply overlooked although I have it reported as income on my Tax Returns!
I was skeptical at first to finance or in my case, refinance my home solely online and not in person at my credit union or competing bank Having said that, once I began discussing my refinancing needs with my Mortgage Banker Alex, my confidence immediately grew, and my pre-conceived notions of online mortgage lenders faded In addition, everything is paperless and done online I work in IT and am very critical of website UX design and can tell you the Quicken Loans site is THE best online self-service website I've used to date So fear not computer-novices! It's simple, clean, and easy to find what you are looking for Best of all, I never had to leave my home, from start to closing! I highly recommend anyone looking finance or refinance their home, to consider Quicken Loans
Did a refinance It was very fast and easy
I refinanced my home through Quick and Loan Bottom line it was the best experience working with a finance organization that I have ever had They kept me informed every single day If I had questions their team were quick to respond and very professional and happyNever did I feel I was being pushed or pulled into this transaction I felt respected every step of the way Outstanding interaction with every member of the team
We have a great experienceselection with QLThey have great support teamThanks to kyonna gibbs,Auriel Robinson , and the rest of the team
The process was made easier then anticipated My bank officer Dan TWas incredible about keeping me informed And always got back to me with my questions Overall a great experience and customer service Thanks
Richard A
Quicken Loans has always been on the spot to offer their clients the best and most accessible service possibleCourteous, friendly and very helpful staff!
!
Rocket quick, professional, courtiousWe are very pleased with everyone we spoke to and look forward to a great relationship with Quicken personnel
Very professional and efficient from the beginning to the end for my refinanceThe website made the process very easy for us to take care of most of the work to be done at my own convenience
All questions were answered immediatelyThere were no hidden fees and the closing was done at our convenience at our home
Will use them again when we buy a new home and recommend them to everyone!
A very positive experienceThe agents were responsive, knowledgeable, and courteous and the refinance was completed quickly and convenientlyMany thanks Quicken Loans!
They have the best customer service ever I wasn't crazy about all the online information and they catered to my needs and helped
Me every step of the wayThank You Alex and Kenneth for all your hard work
I worked specifically with Eric Donaldson and Steffannee York, and both were professional, courteous, hard working, and exceeded any expectation I hadExcellent team of people absolutely committed to helping me purchase my home
I appreciate the professionalism of Quicken Loans They were very helpful in Refinancing my owner finance to a mortgage They were fast and very responsive And I believe that we received a fair deal too I would recommend them to anybody who is looking to get a loan to give them a shot
Great customer serviceEasy processAll onlineClosing was simple
This was my 2nd experience with Quicken, and both times were extremely pleasant, and were both done without any delays The employees at every level of the process were very friendly, respectful, and helpful I would highly recommend Quicken Loans to my friends and family
Quicken has always been a pleasure to work withI was informed of every action and step in a very timely in easy to follow directionsThe staff went out of their way to assist at every stepSimply the best!
I had a very complicated refinance due to divorce and a convoluted inheritanceThe staff was very patient and helpful, explaining what was needed and working to get the process finished in my required time limitThey were never pushyI will recommend Quicken to friends and family
I had a fantastic experience with Quicken My entire loan process went smoothly My loan officer checked in every few days to let me know what was going on I have already recommended Quicken Loans to several friends
Our experience with Quicken was a very good oneThey were courteous and organized with us alwaysOur previous lender had not filed proper paperwork when we paid off another loan and the customer service representatives at Quicken worked for a month trying to help us get it straightened outIan, our banker, was the first person at Quicken I spoke to and he was very nice and helped me understand what I needed to know about refinancing, interest rates, etc