Communication was excellent during the whole processThey were very knowledgeable and friendly and closed the loan a week early for meI will definitely use them again
They all worked with each other to help meet my needs for the loanI could e mail or call at anytimeMost everything was done my fax or phone which was great
From my first call to the time I signed at closing, QL was fantastic! The ease was exceptional, my contacts worked hard for me, professional, and nice people
I appreciate the professionalism of Quicken Loans They were very helpful in Refinancing my owner finance to a mortgage They were fast and very responsive And I believe that we received a fair deal too I would recommend them to anybody who is looking to get a loan to give them a shot
I refinanced my home through Quick and Loan Bottom line it was the best experience working with a finance organization that I have ever had They kept me informed every single day If I had questions their team were quick to respond and very professional and happyNever did I feel I was being pushed or pulled into this transaction I felt respected every step of the way Outstanding interaction with every member of the team
Everything was great! They kept in contact with me on a regular basis Everyone I spoke with was very professional, courteous, and helpful If I ever decide to purchase another home or refinance I will definitely give Quicken Loans a call
The first guy we dealt with was a great communicator, when he passed the loan on, the communication seemed to fade away Definitely feel as a customer that every time things are handed off to another division there needs to be communication between all parties so everyone is on the same page By doing this, it takes away from any mistakes and also keeps the customer in the loop instead of all the sudden you are dealing with someone else on your loan
Beware of the "No Closing Costs" BS they tell youIt's not true!Daniel Griffith and the team involved before the end of the process were great to work with, but then at the end of the process - at closing time (I believe it was Koyia Shahid) was arrogant, argued about our closing time that was set by someone else, and just plain rude!
The Quicken Loan Team that worked on my refinancing was responsive and professional every step of the way The refinancing was complex because of lien releases from almost years ago that had not been recorded, a confusing Warranty Deed with an asterisk reference to one of the co-owners of the property, a non-relative co-owner that would remain on the title, but not on the loan, and an IRS payoff and lien that required working with their timeline Because of these complexities, there were a number of communications back and forth and some adjustments that had to be made along the way The ability to upload documents in real time, interact via chat, or leave messages at any time of the day or night kept the process moving I'm not sure that I would have been able to do a similar kind of loan with a local or regional banker In fact, the recommendation from the Mortgage Banker at the beginning made it possible for me to achieve a level of financial freedom that I would not have thought possible I am grateful for everyone involved in making this happen I also look forward to being able to manage everything on-line moving forward
Just finished out second loan with Quicken LoansThey were quick and efficientWe never had to leave our homeEverything was done electronicallyWe are very happy with their service on both occasionsThey are very professional & friendlyI would highly recommend this company
I would recommend Quicken to everyone! The process was very smooth Everything was explained in detail V.Fmy loan officer was wonderful and I was treated like one of the family Thank you for making my homeownership dream come true!!
This was a great experience...All went smoothly and our loan specialist, Rachel Spaccarotelli was a pleasure to work withHer guidance was clear and timely
Communication was excellent during the whole processThey were very knowledgeable and friendly and closed the loan a week early for meI will definitely use them again
They all worked with each other to help meet my needs for the loanI could e mail or call at anytimeMost everything was done my fax or phone which was great
Great experience using Rocket Mortgage from QuickenStaff was excellent and process seamlessPeter Isho (sales) was outstanding
Everything worked out great
Everyone that I spoke to was so nice and helpful everytime
From my first call to the time I signed at closing, QL was fantastic! The ease was exceptional, my contacts worked hard for me, professional, and nice people
Quicken Loans provides consistent, top-notch service throughout the entire, painless process I recommend them without any reservations
everything was smooth and easy to do they did a great job
I appreciate the professionalism of Quicken Loans They were very helpful in Refinancing my owner finance to a mortgage They were fast and very responsive And I believe that we received a fair deal too I would recommend them to anybody who is looking to get a loan to give them a shot
I refinanced my home through Quick and Loan Bottom line it was the best experience working with a finance organization that I have ever had They kept me informed every single day If I had questions their team were quick to respond and very professional and happyNever did I feel I was being pushed or pulled into this transaction I felt respected every step of the way Outstanding interaction with every member of the team
Everything was great! They kept in contact with me on a regular basis Everyone I spoke with was very professional, courteous, and helpful If I ever decide to purchase another home or refinance I will definitely give Quicken Loans a call
Quick, thorough and extremely polite Very professional
The first guy we dealt with was a great communicator, when he passed the loan on, the communication seemed to fade away Definitely feel as a customer that every time things are handed off to another division there needs to be communication between all parties so everyone is on the same page By doing this, it takes away from any mistakes and also keeps the customer in the loop instead of all the sudden you are dealing with someone else on your loan
Total Total professionals Would definitely recommend them to anyone without hesitation!
Beware of the "No Closing Costs" BS they tell youIt's not true!Daniel Griffith and the team involved before the end of the process were great to work with, but then at the end of the process - at closing time (I believe it was Koyia Shahid) was arrogant, argued about our closing time that was set by someone else, and just plain rude!
The Quicken Loan Team that worked on my refinancing was responsive and professional every step of the way The refinancing was complex because of lien releases from almost years ago that had not been recorded, a confusing Warranty Deed with an asterisk reference to one of the co-owners of the property, a non-relative co-owner that would remain on the title, but not on the loan, and an IRS payoff and lien that required working with their timeline Because of these complexities, there were a number of communications back and forth and some adjustments that had to be made along the way The ability to upload documents in real time, interact via chat, or leave messages at any time of the day or night kept the process moving I'm not sure that I would have been able to do a similar kind of loan with a local or regional banker In fact, the recommendation from the Mortgage Banker at the beginning made it possible for me to achieve a level of financial freedom that I would not have thought possible I am grateful for everyone involved in making this happen I also look forward to being able to manage everything on-line moving forward
Just finished out second loan with Quicken LoansThey were quick and efficientWe never had to leave our homeEverything was done electronicallyWe are very happy with their service on both occasionsThey are very professional & friendlyI would highly recommend this company
Everything worked out great
Everyone that I spoke to was so nice and helpful everytime
I would recommend Quicken to everyone! The process was very smooth Everything was explained in detail V.Fmy loan officer was wonderful and I was treated like one of the family Thank you for making my homeownership dream come true!!
This was a great experience...All went smoothly and our loan specialist, Rachel Spaccarotelli was a pleasure to work withHer guidance was clear and timely
The whole team was very helpful and patient throughout the entire process