Quicken Loans has always been on the spot to offer their clients the best and most accessible service possibleCourteous, friendly and very helpful staff!
!
Great people to work with, they were more helpful than my realtor was, they even helped me pressure the realtor to get things doneI done about 95% of the financing for our new home on line and thru telephone calls after business hours, they worked on my time schedule great people to work with
They have the best customer service ever I wasn't crazy about all the online information and they catered to my needs and helped
Me every step of the wayThank You Alex and Kenneth for all your hard work
Truly engineered to amazeI started on lending tree so I was immediately bombarded with multiple offersI have a very hectic work schedule and am unable to have my phone with me at workQuicken loans was the only company that would call when scheduled and work around my scheduleNot to mention we closed in less than days with a great rateI was worried originally that a national company like this wouldn't be able to give the personal service that a smaller company would but I was never on hold and all my emails were answered within a few hoursI couldn't be happier
I have dealt with Quicken times and they have always went above and beyond to see that I had all the information I neededChris kept me updated and help with every step! I would recommend them to anyone seeking to purchase or refinance a homeAs of now I will not deal with anyone else! Thank you Chris and Quicken!!
This was a great experience The gentleman I worked with was courteous, friendly, and very knowledgeable He explained different plans and found one just perfect for me
Very professional and efficient from the beginning to the end for my refinanceThe website made the process very easy for us to take care of most of the work to be done at my own convenience
All questions were answered immediatelyThere were no hidden fees and the closing was done at our convenience at our home
Will use them again when we buy a new home and recommend them to everyone!
Not single issue I got declined with my current bank Wells Fargo (who my current mortgage was with, and I bank with them regularly) I was doing a refinance with an equity cash out for remodeling QL was excellent from the very beginningI read all the negative reviewsI told them flat out what I read and what my concerns withI checked my paperwork each and every time throughout the process and saw no errors The whole process took just under days (right on schedule!) It was very easy to submit paperwork to them online, very easy to communicate with someone on the phone, email, txt etc and they never waited on me and I never really waited on them It was quite fast I liked that their website showed how each thing I submitted was being reviewed, and approved etc I couldn't have asked for a smoother process Oh and their rates and cash out was higher than what Wells Fargo tried to offer me and their fees were lower The closing process was easy, the person showed up on time and we were done in less than min
I'm extremely happy with QL and I really like how their site transitioned to my loan/monthly payment format after closing It's far easier to read than Wells Fargo's site and it's broken down to see how different parts of your payment are used
Thank you QL I would recommend you to anyone!
My husband and I have used QuickenLoans twice and had positive experiences both times Their website interface is very easy to use, they were prompt (bordering on pushy, actually) and clear in all interactions both times
I received an email from Quicken Loans shortly after I moved into my new condoThe email said that they could refinance my loan with a lower interest rateI responded because I thought it couldn't hurt to check this out and maybe save some moneyI told them I had just moved in and they asked if they could do a credit inquiryI wasn't sure I wanted to because I knew a hard inquiry would lower my credit score, but I agreed to it because Inwas getting the impression that the loan would go throughIt didn'tShe said I would have to have had the loan in place for more than six months before I would be qualified for a refinanceSo why not tell me that before the credit check so hat I could have avoided the hard inquiryAfter months went by I got another email from them saying that I could refinance at a lower rateThis time I thought it would go throughI told the rep about my earlier experience and expresse concern about another hard inquiry that resulted in not getting the loan anywayBut he assured me that it was neccesaryAs it tired out he calls to let me know that it would not make financial sence to get the refinance loan because it would add $in closing costs to the loan and would only save me $a month hard in mortgage paymentsSo now I have another hard inquiry that has once again brought down my credit scoreWhy can't they figure this out before he hard inquiry?
I had a very positive experience with Quicken Loans and rocket mortgage My Loan officer and the close processor were very professional and kept me in the loop the entire time
Everything about working with Quicken Loans to refinance my mortgage has been a breeze Their website is amazing, user friendly and real time Every representative that I have spoken with on the phone has been courteous, professional, friendly and helpful They were able to stick to timelines and meet deadlines I am extremely impressed with their service I would absolutely recommend Quicken Loans to family and friends
Just concluded our second experience with Quicken Loans and found them to be exceptional in how each of their staff provided us service They could not have been more considerate and helpful through the entire process They have the entire process so carefully programmed that the process is as near to automatic as possible Could not recommend them higher
The process was positive from begiining to end Each step of thw way there was support and guidanceNever felt pressured
Very simple and painless Agents were very accommodating and knowledgeable
Very positive experience would recommend
Quicken loans is totally advertisingI would never do business with Quicken after this
Quicken Loans has always been on the spot to offer their clients the best and most accessible service possibleCourteous, friendly and very helpful staff!
!
Great people to work with, they were more helpful than my realtor was, they even helped me pressure the realtor to get things doneI done about 95% of the financing for our new home on line and thru telephone calls after business hours, they worked on my time schedule great people to work with
They have the best customer service ever I wasn't crazy about all the online information and they catered to my needs and helped
Me every step of the wayThank You Alex and Kenneth for all your hard work
Truly engineered to amazeI started on lending tree so I was immediately bombarded with multiple offersI have a very hectic work schedule and am unable to have my phone with me at workQuicken loans was the only company that would call when scheduled and work around my scheduleNot to mention we closed in less than days with a great rateI was worried originally that a national company like this wouldn't be able to give the personal service that a smaller company would but I was never on hold and all my emails were answered within a few hoursI couldn't be happier
Ok
I have dealt with Quicken times and they have always went above and beyond to see that I had all the information I neededChris kept me updated and help with every step! I would recommend them to anyone seeking to purchase or refinance a homeAs of now I will not deal with anyone else! Thank you Chris and Quicken!!
This was a great experience The gentleman I worked with was courteous, friendly, and very knowledgeable He explained different plans and found one just perfect for me
Very professional and efficient from the beginning to the end for my refinanceThe website made the process very easy for us to take care of most of the work to be done at my own convenience
All questions were answered immediatelyThere were no hidden fees and the closing was done at our convenience at our home
Will use them again when we buy a new home and recommend them to everyone!
Not single issue I got declined with my current bank Wells Fargo (who my current mortgage was with, and I bank with them regularly) I was doing a refinance with an equity cash out for remodeling QL was excellent from the very beginningI read all the negative reviewsI told them flat out what I read and what my concerns withI checked my paperwork each and every time throughout the process and saw no errors The whole process took just under days (right on schedule!) It was very easy to submit paperwork to them online, very easy to communicate with someone on the phone, email, txt etc and they never waited on me and I never really waited on them It was quite fast I liked that their website showed how each thing I submitted was being reviewed, and approved etc I couldn't have asked for a smoother process Oh and their rates and cash out was higher than what Wells Fargo tried to offer me and their fees were lower The closing process was easy, the person showed up on time and we were done in less than min
I'm extremely happy with QL and I really like how their site transitioned to my loan/monthly payment format after closing It's far easier to read than Wells Fargo's site and it's broken down to see how different parts of your payment are used
Thank you QL I would recommend you to anyone!
My husband and I have used QuickenLoans twice and had positive experiences both times Their website interface is very easy to use, they were prompt (bordering on pushy, actually) and clear in all interactions both times
I received an email from Quicken Loans shortly after I moved into my new condoThe email said that they could refinance my loan with a lower interest rateI responded because I thought it couldn't hurt to check this out and maybe save some moneyI told them I had just moved in and they asked if they could do a credit inquiryI wasn't sure I wanted to because I knew a hard inquiry would lower my credit score, but I agreed to it because Inwas getting the impression that the loan would go throughIt didn'tShe said I would have to have had the loan in place for more than six months before I would be qualified for a refinanceSo why not tell me that before the credit check so hat I could have avoided the hard inquiryAfter months went by I got another email from them saying that I could refinance at a lower rateThis time I thought it would go throughI told the rep about my earlier experience and expresse concern about another hard inquiry that resulted in not getting the loan anywayBut he assured me that it was neccesaryAs it tired out he calls to let me know that it would not make financial sence to get the refinance loan because it would add $in closing costs to the loan and would only save me $a month hard in mortgage paymentsSo now I have another hard inquiry that has once again brought down my credit scoreWhy can't they figure this out before he hard inquiry?
I had a very positive experience with Quicken Loans and rocket mortgage My Loan officer and the close processor were very professional and kept me in the loop the entire time
Great serviceVery quickThanks
Everything about working with Quicken Loans to refinance my mortgage has been a breeze Their website is amazing, user friendly and real time Every representative that I have spoken with on the phone has been courteous, professional, friendly and helpful They were able to stick to timelines and meet deadlines I am extremely impressed with their service I would absolutely recommend Quicken Loans to family and friends
Can't say anything but good things about my experience through the yearsAlways felt I was in control over the whole process, start to finish
Just concluded our second experience with Quicken Loans and found them to be exceptional in how each of their staff provided us service They could not have been more considerate and helpful through the entire process They have the entire process so carefully programmed that the process is as near to automatic as possible Could not recommend them higher