They were terribleDrag us on with question after question then blamed the application being denied on their underwriterNo help whatsoever and now I wasted a month and still have no refi
I refinanced my home through Quicken Loans recently The process went very well and I felt the communication was excellent and that I was properly informed about each step of the process (including what to expect) The time to closing was excellent and everyone I worked with was very friendly and professional
Start to finish the experience with Quicken Loans was great They are very timely, helpful and made it a wonderful experience I recommend this service to anyone looking for a home loan I cant say enough good things about them
My first contacts , I felt like a quota needed to be filled by a certain time and date
Once we had an assigned representative it seemed more personal
Mellisa Nounan did a very good job
My experience with Quicken was very good; I knew at all times what was going on with my loan and if anything needed my attentionThe closing process was seamless as they sent a mobile notary to my homeI would definitely choose them again for my lending needs
Our loan went well and was very positiveI even heard from my realtor and title company how easy it was to do business with Quicken Loans, they were impressed with all the contact they gave themI would recommend then to everyone I know
My first contacts , I felt like a quota needed to be filled by a certain time and date
Once we had an assigned representative it seemed more personal
Mellisa Nounan did a very good job
Excellent service in providing a home loan for myself and my brother , very helpful and quick in responding to phone calls and emails, everyone we spoke with were excellent and friendly we would definitely refer quicken loans to others , I was very satisfied with the services you provided usThank you again Tina & Barry
Quicken LoansI was lied to in regards to the loan amount that could be offered to meI said right off the bat what my problem was and uploaded documents sales person asked me to do which took me hoursThe person who helped me pulled a credit report and now I have days in which to get a loan he knew I didn't qualify for and my credit gets a hitA deposit for an appraisal was taken and I start fixing and cleaning my home for an appraisal which could never happen if the sales person was honest with meWish someone would take responsibility for this person telling me incorrect facts in regards to a loan
Everything with Quicken Loans from the initial contact through closing was efficient, courteous, and easyEveryone we dealt with (Trevor Tuller and Leslie Jackson) to the notary public at closing were very professional, courteous and knowledgeableI will recommend Quicken Loans to everyone
Fantastic group of people! This is our 2nd time around with them! Always very professional, and also very patientWould highly recommend them! Score is 10!
Over all, the people that I worked with from Quicken were superb! Everything went well except the 11th hour payout being delayed, but rectified...I did get it on schedule with a few hat tricks? The issue, was with the closing company, Amrock TitleCourtney Salkeld told me that I needed to provide a copy of the POA with my wifeHe said he did not anticipate needing the original, but locate it and keep itAfter completing the closing, I was notified within the days of the pay out that they needed it and until they got it, I would not get my payoutI overnighted it and requested that it be returnedIt has not been done as of yet! Joseph Hopkins
I was very skeptical of doing a refinance through a website but after checking banks and mortgage companies, I decided to try it I was well pleased with the high level of service and prompt responses on any and all of my questionsEveryone I spoke with throughout the process was patient and helpful
The overall experience was greatThe people we worked with were knowledgeable and helpfulMy only complaint is that after the close we found out that evidently there was an error in calculating the payoff of our existing loan and we had to come up with the difference It wasn't enough to hurt us but it was unexpected and we weren't prepared
They were terribleDrag us on with question after question then blamed the application being denied on their underwriterNo help whatsoever and now I wasted a month and still have no refi
I refinanced my home through Quicken Loans recently The process went very well and I felt the communication was excellent and that I was properly informed about each step of the process (including what to expect) The time to closing was excellent and everyone I worked with was very friendly and professional
Great experience ; Very nice man Mat is
Start to finish the experience with Quicken Loans was great They are very timely, helpful and made it a wonderful experience I recommend this service to anyone looking for a home loan I cant say enough good things about them
My first contacts , I felt like a quota needed to be filled by a certain time and date
Once we had an assigned representative it seemed more personal
Mellisa Nounan did a very good job
My experience with Quicken was very good; I knew at all times what was going on with my loan and if anything needed my attentionThe closing process was seamless as they sent a mobile notary to my homeI would definitely choose them again for my lending needs
Fast, reliable service!
The Quicken Loan's team of professionals are outstanding Completely satisfied!
Professional, knowledgeable, and very fast!
Our loan went well and was very positiveI even heard from my realtor and title company how easy it was to do business with Quicken Loans, they were impressed with all the contact they gave themI would recommend then to everyone I know
Quicken Loans was a very easy and fast process, they answered my questions within hours and was always very helpful I would recommend them to everyone
Thank You, Mike Kariko, Cassie Phillips and Katie Armour for makeing the process seem effortless Fast and Friendly service every step of the way!
My first contacts , I felt like a quota needed to be filled by a certain time and date
Once we had an assigned representative it seemed more personal
Mellisa Nounan did a very good job
Excellent service in providing a home loan for myself and my brother , very helpful and quick in responding to phone calls and emails, everyone we spoke with were excellent and friendly we would definitely refer quicken loans to others , I was very satisfied with the services you provided usThank you again Tina & Barry
Quicken LoansI was lied to in regards to the loan amount that could be offered to meI said right off the bat what my problem was and uploaded documents sales person asked me to do which took me hoursThe person who helped me pulled a credit report and now I have days in which to get a loan he knew I didn't qualify for and my credit gets a hitA deposit for an appraisal was taken and I start fixing and cleaning my home for an appraisal which could never happen if the sales person was honest with meWish someone would take responsibility for this person telling me incorrect facts in regards to a loan
Everything with Quicken Loans from the initial contact through closing was efficient, courteous, and easyEveryone we dealt with (Trevor Tuller and Leslie Jackson) to the notary public at closing were very professional, courteous and knowledgeableI will recommend Quicken Loans to everyone
Fantastic group of people! This is our 2nd time around with them! Always very professional, and also very patientWould highly recommend them! Score is 10!
Over all, the people that I worked with from Quicken were superb! Everything went well except the 11th hour payout being delayed, but rectified...I did get it on schedule with a few hat tricks? The issue, was with the closing company, Amrock TitleCourtney Salkeld told me that I needed to provide a copy of the POA with my wifeHe said he did not anticipate needing the original, but locate it and keep itAfter completing the closing, I was notified within the days of the pay out that they needed it and until they got it, I would not get my payoutI overnighted it and requested that it be returnedIt has not been done as of yet! Joseph Hopkins
I was very skeptical of doing a refinance through a website but after checking banks and mortgage companies, I decided to try it I was well pleased with the high level of service and prompt responses on any and all of my questionsEveryone I spoke with throughout the process was patient and helpful
The overall experience was greatThe people we worked with were knowledgeable and helpfulMy only complaint is that after the close we found out that evidently there was an error in calculating the payoff of our existing loan and we had to come up with the difference It wasn't enough to hurt us but it was unexpected and we weren't prepared