Quicken Loans was really great throughout the process of refinancing our mortgage The mortgage counselor, client specialist and closing team provided fast and professional service, with friendly, timely and clear communication from everyone we dealt with Our whole refi process took less than month, and we are very happy with our lower rate and terms My wife and I would recommend Quicken Loans to anyone looking for a new or refinanced mortgage
We had an amazing experience with quicken loansThey were straight forward, very personable, and most importantly very easy to communicate withAny time I had a question or needed to speak with someone they were there and ready to helpOur loan paperwork was clear and easy to understand with their online submission feature, so I always knew when I had a form that needed completionThis was a wonderful experience in every way, and I would recommend using quicken loans to anyone and everyone!
Quicken loans are out standing, they worked so hard to get me a loan that no one else could do, Chris Smith was awesome, he is top notch and will work hard to make it happen for you, also thank you Kevin Johnson, I appreciate how hard you worked to get this done
The entire staff that I dealt with during our mortgage refinance were very attentive to our questions They responded promptly I had heard their advertisements and when we decided to refinance, Quicken Loans were the first one to come to mind I would recommend them to anyone in need of mortgage funding or refinancing help
From start to finish, this was a great experience working with this highly organized, professional company My mortgage broker actually reached out to me within seconds in response to an internet inquiry, and from that moment to the finish, he and the Quicken team handled everything so well and with a relaxed style and an unexpected sense of good humor We highly recommend them to anyone needing a home mortgage Can't say enough good things about these folks
Excellent communication! Quicken called me frequently to update me on the status on the loan and their website was quick and easy to navigateWe were refinancing and had no issues come upWe closed right when they said we would and someone came to our home so it couldn't have been easier!
PLEASE BEWARE!!! They are not an ethical companyThree times we tried to get a refinance loan with Quicken, and each time the agents made HUGE mistakes that had a negative impact on the outcomeThe final (AND LAST) the agent did NOT tell us the $deposit would NOT come back to us if the loan did not closeRachel Reynolds reviewed the conversation AND did NOT find where the agent told me the $was completely NONREFUNDABLE if the loan was not processedHe ONLY said if we backed out it was not refundable! Rachel fully admitted this yet STILL stood behind the dishonest unethical company that she works forAt the end of the day she is a good person, I can tell it is the company she works for that I would NEVER do business withI will make sure to tell everyone I can to BEWARE!! You as the client better make sure YOU ask every question imaginable because there's a good chance they'll fail to tell you some VERY important piece of information!!
It was faster and a much better rate/deal for our investment unit than everyone else had to offerQuicken Loans was so good, efficient and speedy we're recommending it to everyone
I wish we had known about Quicken Loans soonerThis was the most amazing experience for usWe were able to quickly move through the refinancing processStart to closing was about days - so much less than what we have had in the pastBeing able to post documents online rather than faxing or mailing decreased the stress and the time required to meet requirementsThe people with whom we worked were always polite, professional, and incredibly efficientIf we had a question, an answer was provided immediately
We will definitely recommend Quicken Loans to others, and if we ever need another loan, we will make Quicken Loans our first and last contactThank you for an experience that far exceeded our expectations
I would use Quicken Loan again for a home mortgageThey are very thorough and efficientFrom start to finish it took about two weeks for refinancing my loanGreat Team to work withAndrei Atanasiu and the other members of his team were very professional
Dear Revdex.com,
I was so pleased and so impressed by my recent interaction with Quicken Loan that I felt it both necessary and obligatory to reach out to you and offer some positive feedback
Often in my business life I have noted that others and myself tend to only go to great lengths to discuss a business when we feel insulted or offendedI wanted to do just the opposite and discuss how I appreciated being treated by a true professional
Joe Mathews, (one of Quicken Loan’s Mortgage Bankers) initially answered questions, listened to my comments, approached me with patience, professional protocol, and demonstrated both ethics beyond reproach and candid discussion of my optionsHe followed through until I was completely satisfied and could no longer find a reason NOT to do business with QuickenI was so impressed with many of their team members, but Joe was the most helpful and always demonstrated a “customer is always right” attitude along with helpful advice and information along the way
I could talk endlessly about convenience of a closing at my home, about initial questioning to loan closing in days, or even about how exciting it was to know I was taking a step in the right direction for my financial future, but let me stop talking about me and start talking about Joe Mathews and Quicken! (I was a chance refinance customer translating into a year fixed conventional mortgage from a year Fixed FHA mortgage- this was the first time I had ever talked to or emailed with someone from Quicken, I just happened to reach out to them on a website, and once I began discussion with Joe, he made me aware of all the reasons why I needed to do the refi)
In this era of millennials entering the workforce, Quicken has done it RIGHTThey have communicated with and harnessed passion of their young peopleThat is the challenge presented over and over in America, and Quicken has done it in spades Their use of technology, their (obvious) training program and the excellence of their communication with customers is not only amazing, but a shining beacon of why American Workers are the best in the world and helping to make both Detroit and America Great!!
I seldom have contacted a Revdex.com, even to complain about bad treatment or wrongful fraud, but I must, in all good conscience, offer legitimate praise and request that Quicken Loan’s reputation be shown to reflect this excellent individual, Joe Mathews, and the training, skill level, & professionalism demonstrated by not only him, but all the others who were all exemplary in their performance of their tasks
Thank you so much for your time, and thank you for being available for me to provide this feedback and opinion of QuickenIf there are any questions I can answer around this email and my opinions, please do not hesitate to contact me
With warmest regards,
Richard
Richard GO'Neil
SrEstimator
What an easy loan process Jeremy St Laurent and Charlie Hoover made the loan process so easy with no stress at allI am recommending Quicken loans to anyone wishing to get a mortgage! Thank you Jeremy and Charle!
Quicken Loans was really great throughout the process of refinancing our mortgage The mortgage counselor, client specialist and closing team provided fast and professional service, with friendly, timely and clear communication from everyone we dealt with Our whole refi process took less than month, and we are very happy with our lower rate and terms My wife and I would recommend Quicken Loans to anyone looking for a new or refinanced mortgage
We had an amazing experience with quicken loansThey were straight forward, very personable, and most importantly very easy to communicate withAny time I had a question or needed to speak with someone they were there and ready to helpOur loan paperwork was clear and easy to understand with their online submission feature, so I always knew when I had a form that needed completionThis was a wonderful experience in every way, and I would recommend using quicken loans to anyone and everyone!
Quicken loans are out standing, they worked so hard to get me a loan that no one else could do, Chris Smith was awesome, he is top notch and will work hard to make it happen for you, also thank you Kevin Johnson, I appreciate how hard you worked to get this done
The entire staff that I dealt with during our mortgage refinance were very attentive to our questions They responded promptly I had heard their advertisements and when we decided to refinance, Quicken Loans were the first one to come to mind I would recommend them to anyone in need of mortgage funding or refinancing help
Quicken loans were professional, fast, and easy, just as they advertise! I would use them again and recommend them to anyone
From start to finish, this was a great experience working with this highly organized, professional company My mortgage broker actually reached out to me within seconds in response to an internet inquiry, and from that moment to the finish, he and the Quicken team handled everything so well and with a relaxed style and an unexpected sense of good humor We highly recommend them to anyone needing a home mortgage Can't say enough good things about these folks
Absolutely Outstanding, stem to stern, start to finish
Overall, my experience with Quicken Loans was positive They were certainly quick in processing the loan
Excellent communication! Quicken called me frequently to update me on the status on the loan and their website was quick and easy to navigateWe were refinancing and had no issues come upWe closed right when they said we would and someone came to our home so it couldn't have been easier!
Quicken Loan was very patientIt was a very good experience with Quicken Loan
Excellent experience!
PLEASE BEWARE!!! They are not an ethical companyThree times we tried to get a refinance loan with Quicken, and each time the agents made HUGE mistakes that had a negative impact on the outcomeThe final (AND LAST) the agent did NOT tell us the $deposit would NOT come back to us if the loan did not closeRachel Reynolds reviewed the conversation AND did NOT find where the agent told me the $was completely NONREFUNDABLE if the loan was not processedHe ONLY said if we backed out it was not refundable! Rachel fully admitted this yet STILL stood behind the dishonest unethical company that she works forAt the end of the day she is a good person, I can tell it is the company she works for that I would NEVER do business withI will make sure to tell everyone I can to BEWARE!! You as the client better make sure YOU ask every question imaginable because there's a good chance they'll fail to tell you some VERY important piece of information!!
Quickin Loans, Inc
Great to work with Great communication throughout entire process
It was faster and a much better rate/deal for our investment unit than everyone else had to offerQuicken Loans was so good, efficient and speedy we're recommending it to everyone
I wish we had known about Quicken Loans soonerThis was the most amazing experience for usWe were able to quickly move through the refinancing processStart to closing was about days - so much less than what we have had in the pastBeing able to post documents online rather than faxing or mailing decreased the stress and the time required to meet requirementsThe people with whom we worked were always polite, professional, and incredibly efficientIf we had a question, an answer was provided immediately
We will definitely recommend Quicken Loans to others, and if we ever need another loan, we will make Quicken Loans our first and last contactThank you for an experience that far exceeded our expectations
I would use Quicken Loan again for a home mortgageThey are very thorough and efficientFrom start to finish it took about two weeks for refinancing my loanGreat Team to work withAndrei Atanasiu and the other members of his team were very professional
I have worked with Quicken twice now, and hands down the most efficient loan and closing process out thereI think they have perfected the system
Dear Revdex.com,
I was so pleased and so impressed by my recent interaction with Quicken Loan that I felt it both necessary and obligatory to reach out to you and offer some positive feedback
Often in my business life I have noted that others and myself tend to only go to great lengths to discuss a business when we feel insulted or offendedI wanted to do just the opposite and discuss how I appreciated being treated by a true professional
Joe Mathews, (one of Quicken Loan’s Mortgage Bankers) initially answered questions, listened to my comments, approached me with patience, professional protocol, and demonstrated both ethics beyond reproach and candid discussion of my optionsHe followed through until I was completely satisfied and could no longer find a reason NOT to do business with QuickenI was so impressed with many of their team members, but Joe was the most helpful and always demonstrated a “customer is always right” attitude along with helpful advice and information along the way
I could talk endlessly about convenience of a closing at my home, about initial questioning to loan closing in days, or even about how exciting it was to know I was taking a step in the right direction for my financial future, but let me stop talking about me and start talking about Joe Mathews and Quicken! (I was a chance refinance customer translating into a year fixed conventional mortgage from a year Fixed FHA mortgage- this was the first time I had ever talked to or emailed with someone from Quicken, I just happened to reach out to them on a website, and once I began discussion with Joe, he made me aware of all the reasons why I needed to do the refi)
In this era of millennials entering the workforce, Quicken has done it RIGHTThey have communicated with and harnessed passion of their young peopleThat is the challenge presented over and over in America, and Quicken has done it in spades Their use of technology, their (obvious) training program and the excellence of their communication with customers is not only amazing, but a shining beacon of why American Workers are the best in the world and helping to make both Detroit and America Great!!
I seldom have contacted a Revdex.com, even to complain about bad treatment or wrongful fraud, but I must, in all good conscience, offer legitimate praise and request that Quicken Loan’s reputation be shown to reflect this excellent individual, Joe Mathews, and the training, skill level, & professionalism demonstrated by not only him, but all the others who were all exemplary in their performance of their tasks
Thank you so much for your time, and thank you for being available for me to provide this feedback and opinion of QuickenIf there are any questions I can answer around this email and my opinions, please do not hesitate to contact me
With warmest regards,
Richard
Richard GO'Neil
SrEstimator
What an easy loan process Jeremy St Laurent and Charlie Hoover made the loan process so easy with no stress at allI am recommending Quicken loans to anyone wishing to get a mortgage! Thank you Jeremy and Charle!