I was offer a FHA loan and QL my FICO was not the best but it was what I needed to get the loan but after days and days and days and days and days of given my time and efforts to please the underwriters I was told some BS if this how you treat all disable Vets at your company, there is a lot more I can say but so I WILL END WITH THIS I AM A NAVY VET I EARN THE RESPECT ATLEAST TO LISTEN TO ME
I first contacted Quicken on a whim, not at all sure they would be able to work with me on my re-finance needsHowever, the representative, Derek Kinney, was a wealth of information and good suggestionsHe answered every question I had, presented the three best options, and helped with my culling process
The business they used for the appraisal was fast, efficient, professional, and accurate
The loan closed in under four weeks
As everything turned out, I got a lower interest rate, a lower monthly payment, and a nice check
I would DEFINITELY recommend Quicken Loans for a re-financeSpecifically, if you can get Derek Kinney as your contact, do it
The first guy we dealt with was a great communicator, when he passed the loan on, the communication seemed to fade away Definitely feel as a customer that every time things are handed off to another division there needs to be communication between all parties so everyone is on the same page By doing this, it takes away from any mistakes and also keeps the customer in the loop instead of all the sudden you are dealing with someone else on your loan
Liberty home mortgage in Ohio are a great company We found them through quicken loans Dan and Max provided all the help we needed tp get a home loanAlways returned a phone call in minutes a pleasure to do business withA+++ star service thanks again, Maynard and Cherie
Quicken loans answered all my questions in a reasonable amount of time, and always got back to meEveryone I dealt with was pleasant and very helpfulOverall it was a very good experience
I had a wonderful experience with Quicken Loans I re-financed my home and it went quickly and smoothly I think that so long as you have everything in order, you will have the same experience as myself People complain about the $good faith deposit they have to put down As long as you are made aware that you get that money back at the end You shouldn't worry about that I started my loan process after someone else that was refinancing and I finished in a month and they are still working on theirs (they used a local company) Everyone I spoke with was professional and pleasant to work with I would recommend others anytime I didn't have to leave the house or mail/fax anything
Quicken Loans is the best mortgage experience I'd ever had; working with Taylor and Maureen made it so easyThey were quick, efficient and personable, but most importantly things got done in a timely manner and I always knew were we were in the process
BEST EXPERIENCE DOING A REFINANCE FOR OUR HOMEWE HAD WORKED WITH OUR BANK WHO HAD OUR MORTGAGE AND WE WERE TURNED DOWNTHEN ON TO LOAN DEPOT AND WHAT A NIGHTMAREWE HAD VERY LOW APRAISAL AND WHEN WE ASKED FOR OUR MONEY BACK THEY TOLD US TO FIND APRAILSALS THAT WERE COMPARABLE STOPPED THE WHOLE NIGHTMARETHEN WE WERE CALLED BY QUICKEN ROCKET MORTGAGEASKED FOR VERY LITTLE PAPERWORKGOT AN APRAILSAL RIGHT AWAY WITHOUT US HAVING TO PAY FOR ITCLOSED IN A LITTLE OVER A MONTHGOT EXTRA MONEY TO PAY OFF SOME BILLSVERY GOODWOULD HIGHLY RECOMMEND THEM
GEORGE S
The Quicken Loan team that I dealt with was very enthusiastic and knowledgeableEven with a few loose ends we were able to accomplish the ultimate goalI appreciate the effort and the time takenThank you
Jacob Crane is our go to guy for loans and refinancesHe was recommended by family members, a few refinances agoOur loans have been handled with professionalism and without unnecessary delays
TerribleOn multiple occasions they brought up last minute issue that have caused delays in the closingI understand things happen, Ive sold mortgages beforeThe issue is they wait until the last minuteSo imagine you told you boss you need Thursday off for the closing, and they call you that Monday, to say no, we need to push it out weeksNow you need to expalined to your boss about why you need to change daysImagine you have a storage unit you need to gives days notice, which you've doneNow you need to call, and say on second thought I need to pay for an additional month because we won't be closing on timeJust think of how many things are tied to this date, and how many you needs to now untieUnreal, and they act as they care, and say I understand your frustrations...sure I bet you do
Quicken loans was very quick and swift with my refinance I have used them in the past and now I know why I keep going back Very speedy and they always keep you posted on the progress Awesome service and even though most of the contact is on line, it is still very personal and sincere
I had a great closing with them They were very straightforward and everything they said happened in a very timely mannerThe process was super easy using their app and closing was conducted at my dining tableSuper happy and will definitely recommend!
I have loaned homes and this has been the best closing ever It was quick and without any stress at all I loved how everything was handled thru emailThank you so much for all the great work
Quicken Loans representatives made our experience receiving our mortgage such a positive experienceI will recommend Quicken Loans to everyone seeking a mortgage or refinancing!
I was offer a FHA loan and QL my FICO was not the best but it was what I needed to get the loan but after days and days and days and days and days of given my time and efforts to please the underwriters I was told some BS if this how you treat all disable Vets at your company, there is a lot more I can say but so I WILL END WITH THIS I AM A NAVY VET I EARN THE RESPECT ATLEAST TO LISTEN TO ME
I first contacted Quicken on a whim, not at all sure they would be able to work with me on my re-finance needsHowever, the representative, Derek Kinney, was a wealth of information and good suggestionsHe answered every question I had, presented the three best options, and helped with my culling process
The business they used for the appraisal was fast, efficient, professional, and accurate
The loan closed in under four weeks
As everything turned out, I got a lower interest rate, a lower monthly payment, and a nice check
I would DEFINITELY recommend Quicken Loans for a re-financeSpecifically, if you can get Derek Kinney as your contact, do it
The first guy we dealt with was a great communicator, when he passed the loan on, the communication seemed to fade away Definitely feel as a customer that every time things are handed off to another division there needs to be communication between all parties so everyone is on the same page By doing this, it takes away from any mistakes and also keeps the customer in the loop instead of all the sudden you are dealing with someone else on your loan
Liberty home mortgage in Ohio are a great company We found them through quicken loans Dan and Max provided all the help we needed tp get a home loanAlways returned a phone call in minutes a pleasure to do business withA+++ star service thanks again, Maynard and Cherie
Excellent work
Quicken loans answered all my questions in a reasonable amount of time, and always got back to meEveryone I dealt with was pleasant and very helpfulOverall it was a very good experience
I had a wonderful experience with Quicken Loans I re-financed my home and it went quickly and smoothly I think that so long as you have everything in order, you will have the same experience as myself People complain about the $good faith deposit they have to put down As long as you are made aware that you get that money back at the end You shouldn't worry about that I started my loan process after someone else that was refinancing and I finished in a month and they are still working on theirs (they used a local company) Everyone I spoke with was professional and pleasant to work with I would recommend others anytime I didn't have to leave the house or mail/fax anything
I was extremely satisfied with all aspect of the steps of the loan proceduresGreg and the team were awesome
Quicken Loans is the best mortgage experience I'd ever had; working with Taylor and Maureen made it so easyThey were quick, efficient and personable, but most importantly things got done in a timely manner and I always knew were we were in the process
BEST EXPERIENCE DOING A REFINANCE FOR OUR HOMEWE HAD WORKED WITH OUR BANK WHO HAD OUR MORTGAGE AND WE WERE TURNED DOWNTHEN ON TO LOAN DEPOT AND WHAT A NIGHTMAREWE HAD VERY LOW APRAISAL AND WHEN WE ASKED FOR OUR MONEY BACK THEY TOLD US TO FIND APRAILSALS THAT WERE COMPARABLE STOPPED THE WHOLE NIGHTMARETHEN WE WERE CALLED BY QUICKEN ROCKET MORTGAGEASKED FOR VERY LITTLE PAPERWORKGOT AN APRAILSAL RIGHT AWAY WITHOUT US HAVING TO PAY FOR ITCLOSED IN A LITTLE OVER A MONTHGOT EXTRA MONEY TO PAY OFF SOME BILLSVERY GOODWOULD HIGHLY RECOMMEND THEM
GEORGE S
The Quicken Loan team that I dealt with was very enthusiastic and knowledgeableEven with a few loose ends we were able to accomplish the ultimate goalI appreciate the effort and the time takenThank you
Awesome experience
Jacob Crane is our go to guy for loans and refinancesHe was recommended by family members, a few refinances agoOur loans have been handled with professionalism and without unnecessary delays
TerribleOn multiple occasions they brought up last minute issue that have caused delays in the closingI understand things happen, Ive sold mortgages beforeThe issue is they wait until the last minuteSo imagine you told you boss you need Thursday off for the closing, and they call you that Monday, to say no, we need to push it out weeksNow you need to expalined to your boss about why you need to change daysImagine you have a storage unit you need to gives days notice, which you've doneNow you need to call, and say on second thought I need to pay for an additional month because we won't be closing on timeJust think of how many things are tied to this date, and how many you needs to now untieUnreal, and they act as they care, and say I understand your frustrations...sure I bet you do
Very easy to work with this whole process of buying a house Would highly recommend !!!
Quicken loans was very quick and swift with my refinance I have used them in the past and now I know why I keep going back Very speedy and they always keep you posted on the progress Awesome service and even though most of the contact is on line, it is still very personal and sincere
I had a great closing with them They were very straightforward and everything they said happened in a very timely mannerThe process was super easy using their app and closing was conducted at my dining tableSuper happy and will definitely recommend!
I have loaned homes and this has been the best closing ever It was quick and without any stress at all I loved how everything was handled thru emailThank you so much for all the great work
Team was very helpful, fast and excellent servuce
Quicken Loans representatives made our experience receiving our mortgage such a positive experienceI will recommend Quicken Loans to everyone seeking a mortgage or refinancing!