We had a very good experience with QuickenThey were recommended to us by my husband's brother who is in the mortgage business himselfQuicken made it fairly painless to purchase our dream retirement home in Hawaii They seem very thorough, and stay in close contactThey are easy to reach and answer all questions promptly
Quicken was on the spot and really made my mortgage process a breezeThey worked late hours, we're very personal with meI didn't feel like a numberI would have thought I was dealing with a local bank, not to mention the smaller banks couldn't touch the closing cost I closed on my home weeks ago and joke that the entire thing was done from my smart phoneTruly a easy experience I will say toward the end of the process there were a few back and forth last minute items I felt should have been dealt with sooner, but it all got taken care of
Quicken Loans worked until the very end to make sure our home loans met ours needs and that we were completely satisfied The communication and genuine concern was very repressive Such a wonderful customer experience
I want to say everything went very smooth except for just one thing , solar panel forms had to be sent over n over but everything else was smoothHector was greatHe always answered me at the end of it all I asked him to send me hard copies of my closing docs , In no time my docs were at my door.thsnk you Hector So all in all, great service and closed I less time than I thought
Closing, I just loved woman that closed us, she was itVery professional , nice personalityCame on time had everything ready to go, answered all our questionsShe’s the bestI’m sorry I didn’t get her name but she was the best
I applied for a USDA Rural Development Loan from Quicken Loans directly, I and my wife did everything we could to provide any and all documentation to backup our application and once it got to underwriting, it seemed like no one cared and without a detailed explanation or ability to correct what was wrong was told our USloan application was denied and then was bluntly told no other bank would approve us for a USDA RD mortgage, but was told however we would qualify for a standard conventional year term mortgage at a higher rate with payments in the excess of one thousand dollars per monthWe immediately re-applied for the same USloan at a local bank where that banker worked with us and was very flexible, even after it went to underwriting for pre-approval she worked with underwriting and us asking for additional information or more up to date supporting documents and without error was pre-approved at similar amount we were asking at Quicken LoansThis whole experience has put a bad taste in our mouth for ever wishing to use Quicken Loans for any type of loan in the future
I purchased a home on land contract and requested to be put on the deed along with the ownerI was put on the deedI got a mortgage a couple years later through Quicken LoansThe meeting place was to be at my homeEverything seemed to go okay until I mentioned I was happy to be grandfathered in under the Obama P.M.I rules with the insurance expiring after years opposed to being on the home for the entire length of the termRegardless, it was around election time and the agent started yelling at me and was saying Obama ruined this country and Trump is going to fix itI was in aweSo, she left and I previous owner and I shook hands and we parted waysA year later I went to Saint Clair Shores water deptto pay the billThey asked my name and said I could not due to the fact that I was not the owner of the homeI insisted it was a database error and called QuickenI was assured the home was mine and printed a document that Taylor Baskins (Quicken Executive Office) emailed meI marched back up to the city and the supervisor gave me two formsThe first was numbered and it was circledIt was a quick claim deed of the previous owner signing off off the deedThe second document numbered and also circled was a quick claim deed of my wife and I signing the house back to the previous ownerIn other words, they gave my home away and I had a FHA loanI said I did not feel comfortable paying another mortgage until I owned the homeTaylor Baskins advised me the loan was halted and I can resume when it was fixed, wich was supposed to be within one weekWell, it took months and I wanted some answersI wanted my home backQuicken said their attorneys were handling it and that was all I was toldI said I would like to speak with the attorneys and was then told I needed an attorney in order to speak with theirsI ended up waiting a bit and asked againI was told again I should get an attorneySo I didI paid $2,for one and all Quicken would do is Put my wife and I on the deed...but, so is the previous ownerI was doneI said fine I'd like to pay that months mortgageTaylor Baskins said I needed to pay double for back payI said I couldn't because I was told the loan stopped until it was fixed and I also spent a lot of money on an attorneyI asked if I can make additional payments along with my monthly mortgage and was told I was denied itI finally spoke with Dee martin (Also Quicken Executive office) who said payments was all they would allowI could not afford that and needed to So, I have been threatened non-stop about this being the worst thing to damage our creditThis is still ongoing as of today 6-23-I paid an additional $last month and was going to pay it off in months, but I got another phone call saying "you cannot afford the $then we are going to inform the credit agenciesII said fineI could not do anything about it but post thisThe FHA cannot helpnobodyMy family was hurt very bad by this and I am in school with young children at homeQuicken really hurt us and has stressed my family out really badWe went with very little food this month because I paid an extra $They made me get an attorney for something they did and now thisI am so very much upset and hurtShame on you Quicken
I refinanced through Quicken Losns twice and would highly recommend themThe process was quick, efficient and enjoyableThey kept me informed every step of the way and there was always a contact person assigned to me
My contact with Quicken from start to finish was positive I like the myql.com portal, it really is a productive method of communication and submission of documentation It was a pretty smooth transaction Thank you Quicken
This is the 2nd Mortgage we have done with Quicken Loans! I did not think it possible, but they manage to improve on their original and stellar performance Their website is even easier to use and their documentation and customer service was top drawer!
I would recommend their services to anyone needing a mortgage!
We had a very good experience with QuickenThey were recommended to us by my husband's brother who is in the mortgage business himselfQuicken made it fairly painless to purchase our dream retirement home in Hawaii They seem very thorough, and stay in close contactThey are easy to reach and answer all questions promptly
This company Should not be in business they lie they are nasty and I read other reviews of what they done to our veterans disgusting
Quicken was on the spot and really made my mortgage process a breezeThey worked late hours, we're very personal with meI didn't feel like a numberI would have thought I was dealing with a local bank, not to mention the smaller banks couldn't touch the closing cost I closed on my home weeks ago and joke that the entire thing was done from my smart phoneTruly a easy experience I will say toward the end of the process there were a few back and forth last minute items I felt should have been dealt with sooner, but it all got taken care of
Lots of communicationNo surprisesVery friendlyEverything easy
Josh was the best ever He went over everything and gave me the assurance that I was making the best choice Wouldn't want any other rep
Quicken Loans worked until the very end to make sure our home loans met ours needs and that we were completely satisfied The communication and genuine concern was very repressive Such a wonderful customer experience
I want to say everything went very smooth except for just one thing , solar panel forms had to be sent over n over but everything else was smoothHector was greatHe always answered me at the end of it all I asked him to send me hard copies of my closing docs , In no time my docs were at my door.thsnk you Hector So all in all, great service and closed I less time than I thought
Closing, I just loved woman that closed us, she was itVery professional , nice personalityCame on time had everything ready to go, answered all our questionsShe’s the bestI’m sorry I didn’t get her name but she was the best
I applied for a USDA Rural Development Loan from Quicken Loans directly, I and my wife did everything we could to provide any and all documentation to backup our application and once it got to underwriting, it seemed like no one cared and without a detailed explanation or ability to correct what was wrong was told our USloan application was denied and then was bluntly told no other bank would approve us for a USDA RD mortgage, but was told however we would qualify for a standard conventional year term mortgage at a higher rate with payments in the excess of one thousand dollars per monthWe immediately re-applied for the same USloan at a local bank where that banker worked with us and was very flexible, even after it went to underwriting for pre-approval she worked with underwriting and us asking for additional information or more up to date supporting documents and without error was pre-approved at similar amount we were asking at Quicken LoansThis whole experience has put a bad taste in our mouth for ever wishing to use Quicken Loans for any type of loan in the future
was a great experience my application was difficult and everyone was really helpful
I purchased a home on land contract and requested to be put on the deed along with the ownerI was put on the deedI got a mortgage a couple years later through Quicken LoansThe meeting place was to be at my homeEverything seemed to go okay until I mentioned I was happy to be grandfathered in under the Obama P.M.I rules with the insurance expiring after years opposed to being on the home for the entire length of the termRegardless, it was around election time and the agent started yelling at me and was saying Obama ruined this country and Trump is going to fix itI was in aweSo, she left and I previous owner and I shook hands and we parted waysA year later I went to Saint Clair Shores water deptto pay the billThey asked my name and said I could not due to the fact that I was not the owner of the homeI insisted it was a database error and called QuickenI was assured the home was mine and printed a document that Taylor Baskins (Quicken Executive Office) emailed meI marched back up to the city and the supervisor gave me two formsThe first was numbered and it was circledIt was a quick claim deed of the previous owner signing off off the deedThe second document numbered and also circled was a quick claim deed of my wife and I signing the house back to the previous ownerIn other words, they gave my home away and I had a FHA loanI said I did not feel comfortable paying another mortgage until I owned the homeTaylor Baskins advised me the loan was halted and I can resume when it was fixed, wich was supposed to be within one weekWell, it took months and I wanted some answersI wanted my home backQuicken said their attorneys were handling it and that was all I was toldI said I would like to speak with the attorneys and was then told I needed an attorney in order to speak with theirsI ended up waiting a bit and asked againI was told again I should get an attorneySo I didI paid $2,for one and all Quicken would do is Put my wife and I on the deed...but, so is the previous ownerI was doneI said fine I'd like to pay that months mortgageTaylor Baskins said I needed to pay double for back payI said I couldn't because I was told the loan stopped until it was fixed and I also spent a lot of money on an attorneyI asked if I can make additional payments along with my monthly mortgage and was told I was denied itI finally spoke with Dee martin (Also Quicken Executive office) who said payments was all they would allowI could not afford that and needed to So, I have been threatened non-stop about this being the worst thing to damage our creditThis is still ongoing as of today 6-23-I paid an additional $last month and was going to pay it off in months, but I got another phone call saying "you cannot afford the $then we are going to inform the credit agenciesII said fineI could not do anything about it but post thisThe FHA cannot helpnobodyMy family was hurt very bad by this and I am in school with young children at homeQuicken really hurt us and has stressed my family out really badWe went with very little food this month because I paid an extra $They made me get an attorney for something they did and now thisI am so very much upset and hurtShame on you Quicken
Great, fast and no gimmicks
Outstanding company, great customer serviceI love their overall serviceThanks
Melanie and Devin were excellent They made the process easy
I refinanced through Quicken Losns twice and would highly recommend themThe process was quick, efficient and enjoyableThey kept me informed every step of the way and there was always a contact person assigned to me
As advertised quick and painless
My contact with Quicken from start to finish was positive I like the myql.com portal, it really is a productive method of communication and submission of documentation It was a pretty smooth transaction Thank you Quicken
This is the 2nd Mortgage we have done with Quicken Loans! I did not think it possible, but they manage to improve on their original and stellar performance Their website is even easier to use and their documentation and customer service was top drawer!
I would recommend their services to anyone needing a mortgage!
Great experience ! Leena & Kelsey were awesome to work with & helpful in every way possible
very helpful in refi of My mortgagekept me well inform all the way in the processit took a short amount of time to complete
The entire process was simple from start to finish