My Experience with Quicken loans was a very fast ride indeedI applied October 31st and I searched for my home early November and I am now living in a beautiful home as of December.In less than minute of clicking submit for a loan application I had a phone call coming throughIn less than a few minutes I was approvedEvery employee I talked to in the month long process was very energetic and quick to return phone callsThis is a plus as well as a negative.At times it became little over bearing as I was constantly being barraged with phone calls throughout the day and pushed to sign documents literally within the time frame of a couple of hours which was followed up by a " if you do not do this within a couple of hours I cannot guarantee you this deal" which I kind of took it as a tad over bearingAt times I had to tell the employess to literally BACK OFF and allow me ample time to review the documents to which you are asking me to sign within MY time frame ask I do work 50+ hours After all I am the customer and I am making a pretty considerable purchaseAgain the employees get pushy and insist that I sign now and we can review laterThat I did not like and I would respond" no , I will review and contact you tomorrow"
Secondly what made me opinion-ate Neutral is that fact that as the closing came nearer I was called with the news that my $dollars due at closing has changedThe Quicken loans employee stated " we were a little off on our calculations and you are actually going to have to bring $to the table"To which I responded " You were a little off?! You were way off target! I will not pay that much more"In the end they lowered my closing to roughly $dollars at closingHowever I was still not too thrilledI believe someone wanted to have a good Christmas
I chose Quicken loans over other companies because of the great interest rate and APRI also went with them because I needed to only pay 1% of the purchase which was at closing In the end that all changed
If you decide to chose Quicken loans be prepared for a very fast ride at a huge investmentThey will aggressively push you to closing and quite possibly turn the table on your closingI am not looking to be little but I am a hardworking man looking to provide a home for my family and when performing the loan application I understand that they are all estimate but when the final loan statement is issued I do not expect a HUGE change
Patrick was very good and helpful with my loanRest of team was good some of them was not together when Joe was not available they did not know what we had discussed already this was very disgusting at timesRenee in closing was very helpful and good to work with she did not give up
Great experience overall but my loan did almost fall through due to them not catching an accounting errorExcellent customer service! Love the website for uploading documents & communicating! Only draw back: every phase of the loan gets passed on to a different person..beware of errors
Loved the service...Easy, quick and a great rateI was treated well by all at Quick Loans/Rocket Mortgage with whom I dealtOthers financial and business entities would do well to emulate these folks
What a great experience this was in comparison to other lenders I have used The process was efficient and easy The Quicken employees kept me informed throughout the whole refinancing ordeal Loved the online access I had to all documents and ease of uploading needed documents back to Quicken Thanks
My experience with the staff at Quicken Loans was very positive and encouragingThey were completely professional and pleasant at all timesAnd they deliveredThanks so much!
Very positive experience Only slow down was getting the appraisal time set Not fault of Quicken, appraisers extremely busy in my area After that all moved very well Agent who closed our loan was most pleasant and knowledgeable
Phone calls or emails answered promptly
Would recommend highly The entire staff I dealt with were most courteous and respectful
My experience from start to finish was the most flawless, smooth loan experience I have ever encountered.This encompasses at least nine different mortgages including a prior experience with Quicken in From the start the ease of execution was unlike any encountered beforeStart to finish was three weeks without a hitch.My local national bank told me minimum of to days too processWhat's not to Love.I would recommend Quicken Loans to anyone who would ask
My experience overall was very positiveLots of detail and you must be patient as you find your information
My only neg was I was asked for proof of divorce that happened in 1966...logic was applied and we moved forward...thanks to great customer relationsThank you
Working with Quicken Loans was a pleasant experienceThe online service is excellent resulting in being "Green" no paper documents to submitNicole provided excellent customer service
The experience was great I've used Quicken Loans before and had an awesome experience beforeThis was no different easy and was a piece of cake! I highly recommend them
I like working with Quicken loans and they gave me the best deal for my income and a timely pay back timeI appreciate all their hard workI would just rather work with one person through the whole process, but I understand that it takes different people for each process, but thank you for all your hard work
The best part of the process was Jordan WeismannShe made the experience enjoyable, was very personable, knowledgable, and worked with our specific needs
Extremely easy throughout the entire refi process
Hi.it was great doing business with quicken loan.Thank you
My Experience with Quicken loans was a very fast ride indeedI applied October 31st and I searched for my home early November and I am now living in a beautiful home as of December.In less than minute of clicking submit for a loan application I had a phone call coming throughIn less than a few minutes I was approvedEvery employee I talked to in the month long process was very energetic and quick to return phone callsThis is a plus as well as a negative.At times it became little over bearing as I was constantly being barraged with phone calls throughout the day and pushed to sign documents literally within the time frame of a couple of hours which was followed up by a " if you do not do this within a couple of hours I cannot guarantee you this deal" which I kind of took it as a tad over bearingAt times I had to tell the employess to literally BACK OFF and allow me ample time to review the documents to which you are asking me to sign within MY time frame ask I do work 50+ hours After all I am the customer and I am making a pretty considerable purchaseAgain the employees get pushy and insist that I sign now and we can review laterThat I did not like and I would respond" no , I will review and contact you tomorrow"
Secondly what made me opinion-ate Neutral is that fact that as the closing came nearer I was called with the news that my $dollars due at closing has changedThe Quicken loans employee stated " we were a little off on our calculations and you are actually going to have to bring $to the table"To which I responded " You were a little off?! You were way off target! I will not pay that much more"In the end they lowered my closing to roughly $dollars at closingHowever I was still not too thrilledI believe someone wanted to have a good Christmas
I chose Quicken loans over other companies because of the great interest rate and APRI also went with them because I needed to only pay 1% of the purchase which was at closing In the end that all changed
If you decide to chose Quicken loans be prepared for a very fast ride at a huge investmentThey will aggressively push you to closing and quite possibly turn the table on your closingI am not looking to be little but I am a hardworking man looking to provide a home for my family and when performing the loan application I understand that they are all estimate but when the final loan statement is issued I do not expect a HUGE change
Patrick was very good and helpful with my loanRest of team was good some of them was not together when Joe was not available they did not know what we had discussed already this was very disgusting at timesRenee in closing was very helpful and good to work with she did not give up
Great experience overall but my loan did almost fall through due to them not catching an accounting errorExcellent customer service! Love the website for uploading documents & communicating! Only draw back: every phase of the loan gets passed on to a different person..beware of errors
thumbs waaaaayyyy up!!! Very easy process and all online Very knowledgeable staff at all levels of the business
Loved the service...Easy, quick and a great rateI was treated well by all at Quick Loans/Rocket Mortgage with whom I dealtOthers financial and business entities would do well to emulate these folks
What a great experience this was in comparison to other lenders I have used The process was efficient and easy The Quicken employees kept me informed throughout the whole refinancing ordeal Loved the online access I had to all documents and ease of uploading needed documents back to Quicken Thanks
It was decentthere were some miscommunications between departmentsbut they did and they did a decent job
My experience with the staff at Quicken Loans was very positive and encouragingThey were completely professional and pleasant at all timesAnd they deliveredThanks so much!
Very positive experience Only slow down was getting the appraisal time set Not fault of Quicken, appraisers extremely busy in my area After that all moved very well Agent who closed our loan was most pleasant and knowledgeable
Phone calls or emails answered promptly
Would recommend highly The entire staff I dealt with were most courteous and respectful
My experience from start to finish was the most flawless, smooth loan experience I have ever encountered.This encompasses at least nine different mortgages including a prior experience with Quicken in From the start the ease of execution was unlike any encountered beforeStart to finish was three weeks without a hitch.My local national bank told me minimum of to days too processWhat's not to Love.I would recommend Quicken Loans to anyone who would ask
Awesome! Customer service could not be betterEverything went exactly as statedCommunication was a excellent
Had a positive experience in all areas of the procedure of buying our house Nick and Mr Thomas especially so
My experience overall was very positiveLots of detail and you must be patient as you find your information
My only neg was I was asked for proof of divorce that happened in 1966...logic was applied and we moved forward...thanks to great customer relationsThank you
Very pleasant and successful experienceRate star
Working with Quicken Loans was a pleasant experienceThe online service is excellent resulting in being "Green" no paper documents to submitNicole provided excellent customer service
The experience was great I've used Quicken Loans before and had an awesome experience beforeThis was no different easy and was a piece of cake! I highly recommend them
I like working with Quicken loans and they gave me the best deal for my income and a timely pay back timeI appreciate all their hard workI would just rather work with one person through the whole process, but I understand that it takes different people for each process, but thank you for all your hard work
The best part of the process was Jordan WeismannShe made the experience enjoyable, was very personable, knowledgable, and worked with our specific needs