Matt made the refi process simple and fastOnly area should be looked at, the appraisal feeMost other lenders we looked at waived the appraisal fee for VA loansQuicken should look into doing the same, we almost decided to go with a different lender because of the fee charged by Quicken
I would first like to say thank you Quicken Loans for making this experience so quick, easy and overall great This is my 2nd loan with you guys This wouldn't have been accomplished with the assistance of the extremely helpful and positive people that work for your company I would like to give a special thank you to of your Mortgage Bankers Jason HallowatyThis is my 2nd loan I have worked with him on and his proffesionalism and dedication to his clients and job is exceptional I would like to give a special thank you to Client Care Specialist Angela Salazar the same goes for you to
Thank you again
Jon
I would highly recommend Quicken for refinancing and home loansFor the most part, everything is explained clearly and made easy by simply uploading documents onlineAnytime I had a question someone got back to me right away with an answerIt's also easy to see where your loan is at in the process
I refinanced my existing loan that I had with Quicken Loans because I had such a great experience with them in the past Everything that you see in their commercials on TV is exactly trueQuicken honors the commitment that they promiseI am in awe of the professionalism, service and integrity of everyone with whom I have come in contact with at Quicken LoansThey truly are amazing as promised!
Great experience overall but my loan did almost fall through due to them not catching an accounting errorExcellent customer service! Love the website for uploading documents & communicating! Only draw back: every phase of the loan gets passed on to a different person..beware of errors
The online experience was really awesomeThe process was quick and efficientCompared to my first mortgage, this process took a tenth of the time (I was only refinancing, but still...)Then, I had the option to have the closing docs shipped to me and the attorney come to my house to oversee the signingminutes topsAwesome systemHowever, keep in mind that you're negotiating a mortgage, something that will affect your life for the next or yearsBe alert and double check the mathYou might not be getting the best deal for your particular needs, so you have to be aware of rates, market conditions and if it makes sense to pay points for a better rateBasically, you need to do your homework, do your own calculations and discuss with your handler
I was interested in a refinance on my home which was at a 5% Arm at yearsI was capable for a VA loan.Jim Roberts got me started on this and explained the process.He was very thoroughI qualified for the VA loan at 3.75% but due to my property and VA requirements my out buildings had to be stripped,primed and repainted.Living in Minnesota the middle of October was not exactly a good time to get this done.Jim switched me to a conventinal loan at 3.87%.This was still a very good savings for me,and I did not have to re-paint all my out buildings.I can honestly say it was a great experience with JIm and Quikens loan.They did exactly what they said and did it in a prompt manner
No one I believe wants to pay closing costs but it is all part of the program.Thankyou Jim and Thankyou quikens loan on a job well done
Very professional and friendly interface Follis awesome and all questions are answered Seven day a week availablility and access to an associate for immediate help Very pleased with the entire team Everyone treated me like I was their only customer Customer service at its best
It was faster and a much better rate/deal for our investment unit than everyone else had to offerQuicken Loans was so good, efficient and speedy we're recommending it to everyone
My experience was FANTASTIC, exactly what I was hoping for: the process was easy, “rocket-quick,” up-front, and all documentation & communication easily accessible and available
I would recommend Quicken Loans to anyone that is considering the service and I hope to return as repeat-customer when my kids get ready to purchase their first home!
Refinancing with Quicken Loans this spring was such a great experience We were treated very well by the staff, all our questions were answer quickly and we received timely status updates on where we were in the loan process The final loan documents were signed in our home and our Mortgage Banker, Jim made the entire experience as smooth as possible
Quicken Loans participates in deceiving online marketingI was searching for the current average interest rate on a home equity loanI landed on Quicken Loans website where they make it seem like you just enter some basic information to get a loan rateAfter entering this information, not only did I not get a rate but I started getting bombarded with telephone calls from them and the long list of lenders they sold my information toFor two weeks l was getting phone calls every five minsutesI literally had to turn my phone off because it was so disruptive to my dayThroughout the process of entering my information Quicken Loans never disclosed that 1) I would receive phone calls from them and 2) they would sell my personal informationThe calls are so frequent and disruptive they have become harassmentI will never work with Quicken Loans after this terrible experience
Matt made the refi process simple and fastOnly area should be looked at, the appraisal feeMost other lenders we looked at waived the appraisal fee for VA loansQuicken should look into doing the same, we almost decided to go with a different lender because of the fee charged by Quicken
I had a positive experience with QuickenI highly recommend Quicken for those seeking a mortgage loan
I would first like to say thank you Quicken Loans for making this experience so quick, easy and overall great This is my 2nd loan with you guys This wouldn't have been accomplished with the assistance of the extremely helpful and positive people that work for your company I would like to give a special thank you to of your Mortgage Bankers Jason HallowatyThis is my 2nd loan I have worked with him on and his proffesionalism and dedication to his clients and job is exceptional I would like to give a special thank you to Client Care Specialist Angela Salazar the same goes for you to
Thank you again
Jon
I would highly recommend Quicken for refinancing and home loansFor the most part, everything is explained clearly and made easy by simply uploading documents onlineAnytime I had a question someone got back to me right away with an answerIt's also easy to see where your loan is at in the process
I refinanced my existing loan that I had with Quicken Loans because I had such a great experience with them in the past Everything that you see in their commercials on TV is exactly trueQuicken honors the commitment that they promiseI am in awe of the professionalism, service and integrity of everyone with whom I have come in contact with at Quicken LoansThey truly are amazing as promised!
It was decentthere were some miscommunications between departmentsbut they did and they did a decent job
Great experience overall but my loan did almost fall through due to them not catching an accounting errorExcellent customer service! Love the website for uploading documents & communicating! Only draw back: every phase of the loan gets passed on to a different person..beware of errors
The online experience was really awesomeThe process was quick and efficientCompared to my first mortgage, this process took a tenth of the time (I was only refinancing, but still...)Then, I had the option to have the closing docs shipped to me and the attorney come to my house to oversee the signingminutes topsAwesome systemHowever, keep in mind that you're negotiating a mortgage, something that will affect your life for the next or yearsBe alert and double check the mathYou might not be getting the best deal for your particular needs, so you have to be aware of rates, market conditions and if it makes sense to pay points for a better rateBasically, you need to do your homework, do your own calculations and discuss with your handler
We had a great expert with QuickenJoshua is awesome, available any time and treated us like we were his only clients
I was interested in a refinance on my home which was at a 5% Arm at yearsI was capable for a VA loan.Jim Roberts got me started on this and explained the process.He was very thoroughI qualified for the VA loan at 3.75% but due to my property and VA requirements my out buildings had to be stripped,primed and repainted.Living in Minnesota the middle of October was not exactly a good time to get this done.Jim switched me to a conventinal loan at 3.87%.This was still a very good savings for me,and I did not have to re-paint all my out buildings.I can honestly say it was a great experience with JIm and Quikens loan.They did exactly what they said and did it in a prompt manner
No one I believe wants to pay closing costs but it is all part of the program.Thankyou Jim and Thankyou quikens loan on a job well done
Very professional and friendly interface Follis awesome and all questions are answered Seven day a week availablility and access to an associate for immediate help Very pleased with the entire team Everyone treated me like I was their only customer Customer service at its best
Very easy and stress free
Great company to work with They completed my loan from start to finish in just days
It was faster and a much better rate/deal for our investment unit than everyone else had to offerQuicken Loans was so good, efficient and speedy we're recommending it to everyone
My experience was FANTASTIC, exactly what I was hoping for: the process was easy, “rocket-quick,” up-front, and all documentation & communication easily accessible and available
I would recommend Quicken Loans to anyone that is considering the service and I hope to return as repeat-customer when my kids get ready to purchase their first home!
This company was wonderful to work withThey were friendly and professional and they worked with me to get my loan through! A+++
Nathan Ricci, my loan representative was great! He made our first time buying experience easy
Refinancing with Quicken Loans this spring was such a great experience We were treated very well by the staff, all our questions were answer quickly and we received timely status updates on where we were in the loan process The final loan documents were signed in our home and our Mortgage Banker, Jim made the entire experience as smooth as possible
Quicken Loans participates in deceiving online marketingI was searching for the current average interest rate on a home equity loanI landed on Quicken Loans website where they make it seem like you just enter some basic information to get a loan rateAfter entering this information, not only did I not get a rate but I started getting bombarded with telephone calls from them and the long list of lenders they sold my information toFor two weeks l was getting phone calls every five minsutesI literally had to turn my phone off because it was so disruptive to my dayThroughout the process of entering my information Quicken Loans never disclosed that 1) I would receive phone calls from them and 2) they would sell my personal informationThe calls are so frequent and disruptive they have become harassmentI will never work with Quicken Loans after this terrible experience
It was fairly quickly and easy process