I would work with the team at Quicken Loans over and over again based on my recent experienceThe online tool took the pain of sharing documents awayThe list made expectations clearTheir work was done ahead of scheduleI had the final closing documents hours before the actual closing -- that never happened in numerous previous closingsThe final documents were always last minuteThe settlement was easy and completed in minutes
I had asked for a copy of my appraisal and closing paper work and you asked where I would like it sentI thought this was a little funny cause you have my addressStill waiting for thatBut others than that it seemed to pretty smooth it took a little longer than I thought but good
Overall our experience was good All were helpfulThe web site was easy to use
The only complaint is the repeativiness of faxing the same materials over and over again and again It was as if they did not even read the materials we had sent to them!!!!!!!!! The process took forever!!!!!! It should have taken weeks If they would have read the materials as we faxed them and kept on the ball the process would havw went much faster
My experience with Quicken was excellent Representatives contacted me either by phone, e-mail, or both every step of the way They were always helpful in getting my loan closed in a timely manner I used Quicken's Rocket Mortgage: Documents were sent via PDF; the notary came to my house for the final signatures It couldn't have been any easier
Extremely informative and helpfulMade sure we got the right loan that fit our circumstancesPolite, courteous and professionalWill definitely continue to work with them in the future
Terrible company! They actually put the wrong property on the loanWe went to sell that property but couldn't because the loan was on itWe had to hire an attorney to have it changed to the correct propertyThen they changed it and forged our signatures!! They refuse to do anything to reimburse us for all our problemsThey just don't careI would never consider getting another loan with Quicken
Everything went very smoothly with Quicken Loans We worked with one person at a time, & they explained everything & guided us through each step & item Everyone has been very nice & helpful Our closing was made on time, too I have already recommended them to couple different people & will again
Everyone we worked with was very responsive Loved communicating online at the convenience of my schedule Anyone from quicken did not hesitate to pick up the phone Can tell they focus on the borrower Was a good experience Personalized with knowledgeable peopleWe were informed throughout entire process
I was very pleased with my business interactions, in dealing with Quicken Loans for my new mortgage I appreciated MrThom Palgren, Chris McILuham, Ashley Rafalski, Notary Rori Hill, Appraiser Johnny Galvar, Grady O'Brian, Ed Morris and other staff members greatly (had a little frustration with Matt Murray)Personally, I prefer doing most of the business via express mail/or UPS I am somewhat guarded doing business over internet...due to possible hackingAgain, thank you for your professional & convivial endeavors on my behalf
-----William Allen, Jr
My experience with QL was very rewarding, in all aspects of the procedure
QL held my hand, and walked me through the complete process in under (30)
days QL kept their word, and did everything to the letter
I would recommend QL to the World
DBT
I had a very easy experience from the online application to the closingAlways received quick responses to messages or phone calls Over all I was extremely pleased withMy refinance
I cannot speak for everyone at Quicken, but Kevin Kassab and Anthony Iatonna were great to work withThey worked exceptionally hard to meet our closing date and did not fail to deliver
We used QuickenLoan to refianance our homeThe whole process was amazingly smooth! Quicken really has the whole process down to an artTheir website is amazing and simple to useOur Loan Processor was VERY friendly and 'on the spot' with answers to our questionsWe only had to talk on the phone twice and closing was done at our HOME! Quicken has a customer for life with our family! Highly recommended!
I would work with the team at Quicken Loans over and over again based on my recent experienceThe online tool took the pain of sharing documents awayThe list made expectations clearTheir work was done ahead of scheduleI had the final closing documents hours before the actual closing -- that never happened in numerous previous closingsThe final documents were always last minuteThe settlement was easy and completed in minutes
I had asked for a copy of my appraisal and closing paper work and you asked where I would like it sentI thought this was a little funny cause you have my addressStill waiting for thatBut others than that it seemed to pretty smooth it took a little longer than I thought but good
Overall our experience was good All were helpfulThe web site was easy to use
The only complaint is the repeativiness of faxing the same materials over and over again and again It was as if they did not even read the materials we had sent to them!!!!!!!!! The process took forever!!!!!! It should have taken weeks If they would have read the materials as we faxed them and kept on the ball the process would havw went much faster
Rocket mortgage was easy, responsive and professionalI've used them twice now and haven't been disappointed
My experience with Quicken was excellent Representatives contacted me either by phone, e-mail, or both every step of the way They were always helpful in getting my loan closed in a timely manner I used Quicken's Rocket Mortgage: Documents were sent via PDF; the notary came to my house for the final signatures It couldn't have been any easier
Awesome Customer ServiceVery fast and easy:)
Extremely informative and helpfulMade sure we got the right loan that fit our circumstancesPolite, courteous and professionalWill definitely continue to work with them in the future
Every step I needed to do was sent by email and very easy to doWent from a year 6.125% to a year 3.5% and saving over $a month
thank you Quicken Loans--as a banker, I know how a refinance can go, and I have to say our loan process was excellent!! NO complaints! stars!
Terrible company! They actually put the wrong property on the loanWe went to sell that property but couldn't because the loan was on itWe had to hire an attorney to have it changed to the correct propertyThen they changed it and forged our signatures!! They refuse to do anything to reimburse us for all our problemsThey just don't careI would never consider getting another loan with Quicken
Everything went very smoothly with Quicken Loans We worked with one person at a time, & they explained everything & guided us through each step & item Everyone has been very nice & helpful Our closing was made on time, too I have already recommended them to couple different people & will again
Everyone we worked with was very responsive Loved communicating online at the convenience of my schedule Anyone from quicken did not hesitate to pick up the phone Can tell they focus on the borrower Was a good experience Personalized with knowledgeable peopleWe were informed throughout entire process
Working with Quicken was a painless and easy process The form in which all the steps of the home buying process was smooth and organized well
I was very pleased with my business interactions, in dealing with Quicken Loans for my new mortgage I appreciated MrThom Palgren, Chris McILuham, Ashley Rafalski, Notary Rori Hill, Appraiser Johnny Galvar, Grady O'Brian, Ed Morris and other staff members greatly (had a little frustration with Matt Murray)Personally, I prefer doing most of the business via express mail/or UPS I am somewhat guarded doing business over internet...due to possible hackingAgain, thank you for your professional & convivial endeavors on my behalf
-----William Allen, Jr
Excellent experience with Quicken LoansWould definitely use again should the need arise
My experience with QL was very rewarding, in all aspects of the procedure
QL held my hand, and walked me through the complete process in under (30)
days QL kept their word, and did everything to the letter
I would recommend QL to the World
DBT
I had a very easy experience from the online application to the closingAlways received quick responses to messages or phone calls Over all I was extremely pleased withMy refinance
I cannot speak for everyone at Quicken, but Kevin Kassab and Anthony Iatonna were great to work withThey worked exceptionally hard to meet our closing date and did not fail to deliver
We used QuickenLoan to refianance our homeThe whole process was amazingly smooth! Quicken really has the whole process down to an artTheir website is amazing and simple to useOur Loan Processor was VERY friendly and 'on the spot' with answers to our questionsWe only had to talk on the phone twice and closing was done at our HOME! Quicken has a customer for life with our family! Highly recommended!
Fantastic! The process was very smooth, easy, and quick!