I would highly recommend Quicken for refinancing and home loansFor the most part, everything is explained clearly and made easy by simply uploading documents onlineAnytime I had a question someone got back to me right away with an answerIt's also easy to see where your loan is at in the process
I can not believe how professional and courteous the people are regarding guicken and loans I was taken step by step of what and when things were going to happen and everything was in a timely fashionI am overwelmed on how the materials looked and were handledI am more then pleased and thank quicken loans for making my life easier with lower payments and reducing my intrest to half Thanks for everything especialy Katlyn Weldon for making it possible and staying with me every step of the way
This was the easiest thing I have ever done in buying a houseDenise Roderick got us started in home buying processAnd yes it is hard to come up with paperwork at the blink of an eyeDenise work with us like nobody else couldThen she handed us to GG HarrisAnd she kept the ball rollingNever took her eyes off of the goalAs we got into the final weeks she gave me to Nick and Tony CaneFrom start to finish this was the best thing I had ever doneI got a far better rate then some of my friendsThey're closing dates kept movingDenise and Genia kelp us ontrac with the closing date that we were given a month and a half outIf I had a question at any time day or night I can either email or call themQuicken has showed everyone what customer service really isGreat staff , great product , and a great experience
The process did take a few months but other then that everyone I dealt with was very friendly and helpful Every time I had a question my processor answered me the same day I would recommend Quicken Loans
We are a very busy family with little time to go through a long refi process, Quickens team made it simple and very short livedIn our opinion they are the only way to goBruce and Joan
Quicken Loans was a very positive experience in my situationFrom the first phone call, each person was very knowledgeable, professional and answered all my questionsI thought having my own representatives was extremely helpful, especially for contact purposes and guiding me through the loan process with all the correct paperworkI was consistently kept informed of the process and what I was required of me, including the follow up after the closingI would highly recommend this company
1We refinance our home at a great interest rate, we had a great lady name Nadine who helped us get prepared for this process which was different and kind of scary My how things change with processing online application and at closing even came to our home to close This was so amazing and we would recommend Quicken Lone the way to go Thanks for everything ????
Liberty home mortgage in Ohio are a great company We found them through quicken loans Dan and Max provided all the help we needed tp get a home loanAlways returned a phone call in minutes a pleasure to do business withA+++ star service thanks again, Maynard and Cherie
Rocket Mortgage (Quicken Loans) has been a pleasure to do business withFrom the first contact thru the closing of my refinance, everyone has been friendly, professional and helpful in every regardIf there comes a time I need financial help in the future, Quicken Loans will be my go to company
I was interested in exploring a home mortgage loan through Quicken I was looking at multiple options Ultimately I ended up going with a different loan provider However, Quicken took $from my account for an appraisal that never happened I requested that Quicken refund that amount and they said I should see it on my account shortly However, they only refunded $ I never received any appraisal or other services from Quicken I would like my $returned to my care as Quicken promised ASAP This has been nothing but a headache and I will never be recommending Quicken to anyone again
I started the process of a refi last yearI was approvedEliz was great however once I was approved they set me up with a loan specialist Omara worst experience ever I would always get generic answers or replies from herWeeks would pass and I wouldn't hear anything ,so I would call only to be told the loan is moving along and if they needed anything they would let me knowI would give it a couple weeks and call and then and only then when I called she would need something newI was also told my closing cost when I first applied was a quarter of what they wanted close to closing timeSix months into this process I said just forget itThey had to extend my lock in rate a few timesThen they wanted to change it from a 15yr to a yrto lower closing costsI didn't go for itI waited approximately months and contacted them againThe interest rate was supposed to be lower (not) I delt with a new group of employees somewhat better but still not truthfulMathew stated to me that if I did a yr my closing would be about the same amount as my current mortgage (lie) he stated if I wanted the yrit would be like 1/of my current mortgage paymentsThe process did not take as long a little over two months the second time aroundI am still upset that with a 30yrthe closing was more then I was told when I contacted them the first time I applied and that one was a yrI would not have refinanced if my current rate wasn't 1/% and me wanting to lower my paymentsIf you don't have much choice then use Quicken other wise shop around
Quicken has lived up to their name! Had a set back during a purchase and switched lender to quicken within wks of original closingQuicken came through and I closed one day later than anticipatedLoan officer was courteous, helpful and humorous while I was stressed
The whole process with Quicken Loans from start to finish was done so professionally and easy, everyone we dealt with was courteous and knowledgeable especially Joseph PerkovichJoseph guided us in the right direction every step of the way and great to speak with Thank you Quicken Loans
I must say I was pleased with the way the personal from Quicken Loans, helped my wife and I with the loan processFrom MrRiley, MrJones, and MsWashington, all of them were patient, and instrumental for my wife and I to secure a loan, Thanks to all
I would highly recommend Quicken for refinancing and home loansFor the most part, everything is explained clearly and made easy by simply uploading documents onlineAnytime I had a question someone got back to me right away with an answerIt's also easy to see where your loan is at in the process
Very quick turnaround Excellent staff
They could be a little more open minded when reviewing documentation Not everything fits in a neat box
I can not believe how professional and courteous the people are regarding guicken and loans I was taken step by step of what and when things were going to happen and everything was in a timely fashionI am overwelmed on how the materials looked and were handledI am more then pleased and thank quicken loans for making my life easier with lower payments and reducing my intrest to half Thanks for everything especialy Katlyn Weldon for making it possible and staying with me every step of the way
This was the easiest thing I have ever done in buying a houseDenise Roderick got us started in home buying processAnd yes it is hard to come up with paperwork at the blink of an eyeDenise work with us like nobody else couldThen she handed us to GG HarrisAnd she kept the ball rollingNever took her eyes off of the goalAs we got into the final weeks she gave me to Nick and Tony CaneFrom start to finish this was the best thing I had ever doneI got a far better rate then some of my friendsThey're closing dates kept movingDenise and Genia kelp us ontrac with the closing date that we were given a month and a half outIf I had a question at any time day or night I can either email or call themQuicken has showed everyone what customer service really isGreat staff , great product , and a great experience
The process did take a few months but other then that everyone I dealt with was very friendly and helpful Every time I had a question my processor answered me the same day I would recommend Quicken Loans
I have used Quicken Loans for Mortgages and a couple of refinances and my experience with them has been very positiveGreat service overall
Very friendly and very easy to work withThis was a very smooth transaction, and they delivered as promised
We are a very busy family with little time to go through a long refi process, Quickens team made it simple and very short livedIn our opinion they are the only way to goBruce and Joan
Quicken Loans was a very positive experience in my situationFrom the first phone call, each person was very knowledgeable, professional and answered all my questionsI thought having my own representatives was extremely helpful, especially for contact purposes and guiding me through the loan process with all the correct paperworkI was consistently kept informed of the process and what I was required of me, including the follow up after the closingI would highly recommend this company
1We refinance our home at a great interest rate, we had a great lady name Nadine who helped us get prepared for this process which was different and kind of scary My how things change with processing online application and at closing even came to our home to close This was so amazing and we would recommend Quicken Lone the way to go Thanks for everything ????
I was very happy with my experience
Liberty home mortgage in Ohio are a great company We found them through quicken loans Dan and Max provided all the help we needed tp get a home loanAlways returned a phone call in minutes a pleasure to do business withA+++ star service thanks again, Maynard and Cherie
Rocket Mortgage (Quicken Loans) has been a pleasure to do business withFrom the first contact thru the closing of my refinance, everyone has been friendly, professional and helpful in every regardIf there comes a time I need financial help in the future, Quicken Loans will be my go to company
I was interested in exploring a home mortgage loan through Quicken I was looking at multiple options Ultimately I ended up going with a different loan provider However, Quicken took $from my account for an appraisal that never happened I requested that Quicken refund that amount and they said I should see it on my account shortly However, they only refunded $ I never received any appraisal or other services from Quicken I would like my $returned to my care as Quicken promised ASAP This has been nothing but a headache and I will never be recommending Quicken to anyone again
I started the process of a refi last yearI was approvedEliz was great however once I was approved they set me up with a loan specialist Omara worst experience ever I would always get generic answers or replies from herWeeks would pass and I wouldn't hear anything ,so I would call only to be told the loan is moving along and if they needed anything they would let me knowI would give it a couple weeks and call and then and only then when I called she would need something newI was also told my closing cost when I first applied was a quarter of what they wanted close to closing timeSix months into this process I said just forget itThey had to extend my lock in rate a few timesThen they wanted to change it from a 15yr to a yrto lower closing costsI didn't go for itI waited approximately months and contacted them againThe interest rate was supposed to be lower (not) I delt with a new group of employees somewhat better but still not truthfulMathew stated to me that if I did a yr my closing would be about the same amount as my current mortgage (lie) he stated if I wanted the yrit would be like 1/of my current mortgage paymentsThe process did not take as long a little over two months the second time aroundI am still upset that with a 30yrthe closing was more then I was told when I contacted them the first time I applied and that one was a yrI would not have refinanced if my current rate wasn't 1/% and me wanting to lower my paymentsIf you don't have much choice then use Quicken other wise shop around
Quicken has lived up to their name! Had a set back during a purchase and switched lender to quicken within wks of original closingQuicken came through and I closed one day later than anticipatedLoan officer was courteous, helpful and humorous while I was stressed
The whole process with Quicken Loans from start to finish was done so professionally and easy, everyone we dealt with was courteous and knowledgeable especially Joseph PerkovichJoseph guided us in the right direction every step of the way and great to speak with Thank you Quicken Loans
Excellent customer service and communicationQuick and efficient closingHighly recommend
I must say I was pleased with the way the personal from Quicken Loans, helped my wife and I with the loan processFrom MrRiley, MrJones, and MsWashington, all of them were patient, and instrumental for my wife and I to secure a loan, Thanks to all
FANTASTIC!! This was such an efficient operation All the Quicken employees were friendly and on-top of my loan process I will use them again