Buying a home is something that I have only done twice in my lifeThe staff at Quicken Loans couldn't have made it easier or more streamlinedThe process was easily laid out via emails with clear instructions for what was needed to process the loan, and of course I was always able to rely on the staff of courteous and knowledgeable loan officersI am truly a satisfied customer, and I thank youIf anyone is reading this, and is considering Quicken Loans, my advice is do it!
I had a lender setup, and I don't remember how exactly I got on Quicken's radar, but I received a call one day telling me they would make a great offerIt was my instinct to hang up as I almost always do, but I was cooking and waiting for water to boil so I figured I'd give them 2-minI talked to Haider Al-Ramdhan initially, he was very personal and upbeat, the type of person you just enjoy having a conversation with but he was very focused and motivated on making this loan for me and I loved that about himAfter the initial disclosures I dropped my other lender and I was set with QuickenHyde (Haider) was available by email almost all the time and it was a rare occasion when he didn't answer the phone but no matter what I never waited long for a call backHe was very patient with my questions and walked me through the whole processWhen I got to underwriting I worked with Jennifer Parks, she was every bit as pleasurable to work with as HydeThe sad part was, the builder was not as fast at getting things done as Quicken, I feel terrible for the times I was short on the phone or in an email only to find out later that Quicken had done everything they could they were waiting on documents from my builderI can't express how much this team impressed meA true pleasure to work with and very good and very fast at their jobs
I had a great experience with Quicken LoansI would recommend them to everyoneIt was a straightforward and guided processCommunication was kept clear and consistent almost if not dailyAlthough buying a home is not an easy process per se, they make it manageable in very many waysEveryone I talked with was professional, courteous and kind
I IGNORED THE WARNINGS!!....Even my banker told me to avoid Quicken Loans!!
They were calling daily to get the credentials they require It is VERY ironic that QL stopped "being interested" in my business right about when the interest rates went up NO CALLS They say they do not have control over the appraisal, BUT I THINK THEY DO!! The Quicken Loan appraisal was RIDICULOUS It cost me $and a months time!!!!!!!!!!!
Everything went very smoothly with Quicken Loans We worked with one person at a time, & they explained everything & guided us through each step & item Everyone has been very nice & helpful Our closing was made on time, too I have already recommended them to couple different people & will again
These folks asked for way too much information compared with the other lenders I talked to
Polite, professional -- very well scripted, rather, but completely uncommunicative when It came to answering my one simple question
Like most things that you do in life something can go wrongSuch was the case with my Quicken loan process When my appraisal was done things were required to be repaired I became upset and took it personallyBut because this company is so well organized, when I voiced my complaint they had the right person to call meThis man explained to me very calmly and with much wisdom and concern why these requirements were made of meHe even offered a refund if things were done wrongly in the companyI agreed to the repairs,(took my time) and made themNow I have a beautiful home that I am proud of with a mortgage that has a lower monthly note At first I was upset (like many of those who are making complaints on this company), then I begin to think as I was talking to the guy…This is a COMPANY and they are in businessThey want to remain in business The things they are asking me to do are in my favor My loan process was longer than I thought it would be, but it was entirely up to me I chose to take my time and make my repairs This company was very kind to me, especially Bobby GravesI suggest that you keep a positive attitude
We have been a Quicken Loans customer for about yearsWe have refinanced twice and both experiences were very positiveThey kept us informed every step of the way and were quick to respond when we had questions
The team at Quickens is truly the best They had my back thru the entire process They got me the best rate and quickly approved my financials It helped secure our dream home, which we found, in a very competitive real estate market Rocket mortgage is legit!
Online application, submission and documentation process is very convenient and easy to use
When there were concerns, their people responded quickly and efficiently
Liberty home mortgage in Ohio are a great company We found them through quicken loans Dan and Max provided all the help we needed tp get a home loanAlways returned a phone call in minutes a pleasure to do business withA+++ star service thanks again, Maynard and Cherie
Our overall experience was excellentThe only part that was stressful was the initial part getting startedWe felt we were being pushed and that everything needed to be done asapOnce everything was under way Kelli was awesome The response time to our questions were extremely fast, and answered to our satisfactionVery happy on the time it took to have our loan processed
My home refinance experience with Quicken Loans was absolutely the best I've had with any lender; I had two very bad experiences before approaching Quicken Loans They did what they said they could do, for my particular situation, from the very beginning My closing cost were minimal and I received a refund on my appraisal! Elliott May and his team are tops! I highly recommend QL Actually, I've done so already!!
From beginning to end was an easy, amazing, positive processIt took days from my first phone call about refinancing possibilities to the day the lawyer came to my kitchen table to sign the final papers Wow!
Everything for our refi was quick and easy, most paperwork was e-signed, a rate was locked it quickly, the appraiser came out quicklyWhen it came to closing paperwork that happened mostly on our schedule, they came by my office, and it took minutes of time during lunchThis process was ridiculously easy, and straightforwardThere is really nothing I can think of to improve the process
Buying a home is something that I have only done twice in my lifeThe staff at Quicken Loans couldn't have made it easier or more streamlinedThe process was easily laid out via emails with clear instructions for what was needed to process the loan, and of course I was always able to rely on the staff of courteous and knowledgeable loan officersI am truly a satisfied customer, and I thank youIf anyone is reading this, and is considering Quicken Loans, my advice is do it!
Keep up the good work!!!
Had a positive experience in all areas of the procedure of buying our house Nick and Mr Thomas especially so
I had a lender setup, and I don't remember how exactly I got on Quicken's radar, but I received a call one day telling me they would make a great offerIt was my instinct to hang up as I almost always do, but I was cooking and waiting for water to boil so I figured I'd give them 2-minI talked to Haider Al-Ramdhan initially, he was very personal and upbeat, the type of person you just enjoy having a conversation with but he was very focused and motivated on making this loan for me and I loved that about himAfter the initial disclosures I dropped my other lender and I was set with QuickenHyde (Haider) was available by email almost all the time and it was a rare occasion when he didn't answer the phone but no matter what I never waited long for a call backHe was very patient with my questions and walked me through the whole processWhen I got to underwriting I worked with Jennifer Parks, she was every bit as pleasurable to work with as HydeThe sad part was, the builder was not as fast at getting things done as Quicken, I feel terrible for the times I was short on the phone or in an email only to find out later that Quicken had done everything they could they were waiting on documents from my builderI can't express how much this team impressed meA true pleasure to work with and very good and very fast at their jobs
I had a great experience with Quicken LoansI would recommend them to everyoneIt was a straightforward and guided processCommunication was kept clear and consistent almost if not dailyAlthough buying a home is not an easy process per se, they make it manageable in very many waysEveryone I talked with was professional, courteous and kind
I IGNORED THE WARNINGS!!....Even my banker told me to avoid Quicken Loans!!
They were calling daily to get the credentials they require It is VERY ironic that QL stopped "being interested" in my business right about when the interest rates went up NO CALLS They say they do not have control over the appraisal, BUT I THINK THEY DO!! The Quicken Loan appraisal was RIDICULOUS It cost me $and a months time!!!!!!!!!!!
Everything went very smoothly with Quicken Loans We worked with one person at a time, & they explained everything & guided us through each step & item Everyone has been very nice & helpful Our closing was made on time, too I have already recommended them to couple different people & will again
These folks asked for way too much information compared with the other lenders I talked to
Polite, professional -- very well scripted, rather, but completely uncommunicative when It came to answering my one simple question
Like most things that you do in life something can go wrongSuch was the case with my Quicken loan process When my appraisal was done things were required to be repaired I became upset and took it personallyBut because this company is so well organized, when I voiced my complaint they had the right person to call meThis man explained to me very calmly and with much wisdom and concern why these requirements were made of meHe even offered a refund if things were done wrongly in the companyI agreed to the repairs,(took my time) and made themNow I have a beautiful home that I am proud of with a mortgage that has a lower monthly note At first I was upset (like many of those who are making complaints on this company), then I begin to think as I was talking to the guy…This is a COMPANY and they are in businessThey want to remain in business The things they are asking me to do are in my favor My loan process was longer than I thought it would be, but it was entirely up to me I chose to take my time and make my repairs This company was very kind to me, especially Bobby GravesI suggest that you keep a positive attitude
thank you Quicken Loans--as a banker, I know how a refinance can go, and I have to say our loan process was excellent!! NO complaints! stars!
We have been a Quicken Loans customer for about yearsWe have refinanced twice and both experiences were very positiveThey kept us informed every step of the way and were quick to respond when we had questions
The team at Quickens is truly the best They had my back thru the entire process They got me the best rate and quickly approved my financials It helped secure our dream home, which we found, in a very competitive real estate market Rocket mortgage is legit!
Online application, submission and documentation process is very convenient and easy to use
When there were concerns, their people responded quickly and efficiently
Liberty home mortgage in Ohio are a great company We found them through quicken loans Dan and Max provided all the help we needed tp get a home loanAlways returned a phone call in minutes a pleasure to do business withA+++ star service thanks again, Maynard and Cherie
Every step I needed to do was sent by email and very easy to doWent from a year 6.125% to a year 3.5% and saving over $a month
Our overall experience was excellentThe only part that was stressful was the initial part getting startedWe felt we were being pushed and that everything needed to be done asapOnce everything was under way Kelli was awesome The response time to our questions were extremely fast, and answered to our satisfactionVery happy on the time it took to have our loan processed
We have had great experiences with Q Loan This is our 5th home we have used Q loan People are friendly, organized and detailed The process was quick!
My home refinance experience with Quicken Loans was absolutely the best I've had with any lender; I had two very bad experiences before approaching Quicken Loans They did what they said they could do, for my particular situation, from the very beginning My closing cost were minimal and I received a refund on my appraisal! Elliott May and his team are tops! I highly recommend QL Actually, I've done so already!!
From beginning to end was an easy, amazing, positive processIt took days from my first phone call about refinancing possibilities to the day the lawyer came to my kitchen table to sign the final papers Wow!
Everything for our refi was quick and easy, most paperwork was e-signed, a rate was locked it quickly, the appraiser came out quicklyWhen it came to closing paperwork that happened mostly on our schedule, they came by my office, and it took minutes of time during lunchThis process was ridiculously easy, and straightforwardThere is really nothing I can think of to improve the process