Fantastic! From start to finish, the entire experience was friendly, professional, fast, and helpful My story- I'm a single parent, college bound daughter, and looked into re-financing After speaking to several brick banks and local banks, I felt confused and beat down My credit score was fair at best After speaking with Chris Klug and the team at Quicken, I was impressed I did look at internet reviews, which almost kept me from proceeding I discussed every concern - Chris addressed every issue Once I had made up my mind to proceed ( I even changed a few things in the midst), my closing was exactly days from start to finish The signing agent even came to my home to close, on my schedule minutes and papers were signed days later, funds were transferred and I have a lower interest year fixed rate loan Quicken delivered on every single facet The team concept is fabulous!! Everyone in the organization was professional and extremely helpful Chris Klug is so helpful and knowledgeable!! I will not hesitate to use Quicken again in the future and I have referred family and friends, who have already contacted Quicken and they have given me positive feedback
They were really easy to work with and everyone was helpful, knowledgeableI wasn't treated like a numberI work recommend them
The only con I came across was the loan options, I later found out I would qualify for a rural loan but QL does not offer theseThey also do not offer a loan to cover any fix up expenses
Our overall experience was excellentThe only part that was stressful was the initial part getting startedWe felt we were being pushed and that everything needed to be done asapOnce everything was under way Kelli was awesome The response time to our questions were extremely fast, and answered to our satisfactionVery happy on the time it took to have our loan processed
I had a great experience with Quicken LoansI would recommend them to everyoneIt was a straightforward and guided processCommunication was kept clear and consistent almost if not dailyAlthough buying a home is not an easy process per se, they make it manageable in very many waysEveryone I talked with was professional, courteous and kind
My experience with Quicken Loans was very good I have no complaints about the service I received My closing was on the exact day they said it would be I enjoyed working with Daniel, Lillian, Alan, and MyCal They treated me respectfully and very diligent in getting me my loan I am now a proud homeowner
PHarrington
Stone Mountian, GA
We found Quicken Loans Rocket Mortgage to be an excellent way to secure a home They were extremely helpful, commu,I cared often and clearly, and provided our closing within days Mark Grillo and Joel A lot were awesome Much more personable than most bankers Easiest closing we've had, everA++++
Experience was very goodCustomer support superior, hand off from one department to the next superiorFollvery goodCommunication was consistent and to the point
I refinanced with Quicken years ago and times since then They are proactive about calling when the rates drop and the customer service is unparalleled They are responsive and even send the attorney for closing to your home They did everything for me and walked me through every step of the process Very positive experience
This company is so aggressiveI filled out a simple form, and received a callNext thing I know i'm speaking with one girl, then another guyThey run my credit report against my will and were so sneaky and aggressive that I had to hang up the phoneI am so furious with this company that I cannot ever work with them againThey are such predators
We have used Quicken Loans for multiple loans and refinances for the last years or so nowI have always been pleased with the bankers and the customer service repswe've dealt with We are part owners in a business, which caused some wrinkles, but at various times, but they were always willing to work with me to get any issues sorted out
The broker we worked with, Kevin Boyle with Quicken Loans was very efficient, polite, and professionalHe was able to answer any and all questionsKevin made the process go smoothly and was available through closingQuicken Loans also got us the lowest rate compared to other during the time period (we had been talking to two other Lenders-who had quoted +.25-higher rate)We would recommend Quicken Loans
I had a very good experience with Quicken LoansThey were very patient with me on all of the transactions that needed to be done on the computer, I'm not very good doing things on the computerEvery transaction was handled very professionallyI would recommend Quicken Loans to anyone who is considering a new mortgage or refinancing an Old one to consider using Quicken Loans
My refinancing took approximately months from initial contact to closing Their WEB Site was easy to understand and use (even for this year old with limited computer experience) A number of documents were required, but were easy to upload via the MYQL page My main contacts, LISA PRICE and ASHLEY DAVIS, both displayed extreme professionalism and courtesy throughout the entire process A nice touch was that the closing agent came to my home for the final signing
I IGNORED THE WARNINGS!!....Even my banker told me to avoid Quicken Loans!!
They were calling daily to get the credentials they require It is VERY ironic that QL stopped "being interested" in my business right about when the interest rates went up NO CALLS They say they do not have control over the appraisal, BUT I THINK THEY DO!! The Quicken Loan appraisal was RIDICULOUS It cost me $and a months time!!!!!!!!!!!
Fantastic! From start to finish, the entire experience was friendly, professional, fast, and helpful My story- I'm a single parent, college bound daughter, and looked into re-financing After speaking to several brick banks and local banks, I felt confused and beat down My credit score was fair at best After speaking with Chris Klug and the team at Quicken, I was impressed I did look at internet reviews, which almost kept me from proceeding I discussed every concern - Chris addressed every issue Once I had made up my mind to proceed ( I even changed a few things in the midst), my closing was exactly days from start to finish The signing agent even came to my home to close, on my schedule minutes and papers were signed days later, funds were transferred and I have a lower interest year fixed rate loan Quicken delivered on every single facet The team concept is fabulous!! Everyone in the organization was professional and extremely helpful Chris Klug is so helpful and knowledgeable!! I will not hesitate to use Quicken again in the future and I have referred family and friends, who have already contacted Quicken and they have given me positive feedback
They were really easy to work with and everyone was helpful, knowledgeableI wasn't treated like a numberI work recommend them
The only con I came across was the loan options, I later found out I would qualify for a rural loan but QL does not offer theseThey also do not offer a loan to cover any fix up expenses
Our overall experience was excellentThe only part that was stressful was the initial part getting startedWe felt we were being pushed and that everything needed to be done asapOnce everything was under way Kelli was awesome The response time to our questions were extremely fast, and answered to our satisfactionVery happy on the time it took to have our loan processed
I had a great experience with Quicken LoansI would recommend them to everyoneIt was a straightforward and guided processCommunication was kept clear and consistent almost if not dailyAlthough buying a home is not an easy process per se, they make it manageable in very many waysEveryone I talked with was professional, courteous and kind
My experience with Quicken Loans was very good I have no complaints about the service I received My closing was on the exact day they said it would be I enjoyed working with Daniel, Lillian, Alan, and MyCal They treated me respectfully and very diligent in getting me my loan I am now a proud homeowner
PHarrington
Stone Mountian, GA
We found Quicken Loans Rocket Mortgage to be an excellent way to secure a home They were extremely helpful, commu,I cared often and clearly, and provided our closing within days Mark Grillo and Joel A lot were awesome Much more personable than most bankers Easiest closing we've had, everA++++
Experience was very goodCustomer support superior, hand off from one department to the next superiorFollvery goodCommunication was consistent and to the point
I refinanced with Quicken years ago and times since then They are proactive about calling when the rates drop and the customer service is unparalleled They are responsive and even send the attorney for closing to your home They did everything for me and walked me through every step of the process Very positive experience
Best experience! Highly recommend Friendly, knowledgeable, and efficient
very helpfull
This company is so aggressiveI filled out a simple form, and received a callNext thing I know i'm speaking with one girl, then another guyThey run my credit report against my will and were so sneaky and aggressive that I had to hang up the phoneI am so furious with this company that I cannot ever work with them againThey are such predators
This company was amazing and we had everything taken care of quickly Would definitely recommend them!!
We have used Quicken Loans for multiple loans and refinances for the last years or so nowI have always been pleased with the bankers and the customer service repswe've dealt with We are part owners in a business, which caused some wrinkles, but at various times, but they were always willing to work with me to get any issues sorted out
The loan process was fast and easyThe people were professinal and well mannered
The broker we worked with, Kevin Boyle with Quicken Loans was very efficient, polite, and professionalHe was able to answer any and all questionsKevin made the process go smoothly and was available through closingQuicken Loans also got us the lowest rate compared to other during the time period (we had been talking to two other Lenders-who had quoted +.25-higher rate)We would recommend Quicken Loans
I had a very good experience with Quicken LoansThey were very patient with me on all of the transactions that needed to be done on the computer, I'm not very good doing things on the computerEvery transaction was handled very professionallyI would recommend Quicken Loans to anyone who is considering a new mortgage or refinancing an Old one to consider using Quicken Loans
My refinancing took approximately months from initial contact to closing Their WEB Site was easy to understand and use (even for this year old with limited computer experience) A number of documents were required, but were easy to upload via the MYQL page My main contacts, LISA PRICE and ASHLEY DAVIS, both displayed extreme professionalism and courtesy throughout the entire process A nice touch was that the closing agent came to my home for the final signing
I IGNORED THE WARNINGS!!....Even my banker told me to avoid Quicken Loans!!
They were calling daily to get the credentials they require It is VERY ironic that QL stopped "being interested" in my business right about when the interest rates went up NO CALLS They say they do not have control over the appraisal, BUT I THINK THEY DO!! The Quicken Loan appraisal was RIDICULOUS It cost me $and a months time!!!!!!!!!!!
Had a positive experience in all areas of the procedure of buying our house Nick and Mr Thomas especially so
Everyone I worked with was very professional and extremely helpfulQuicken team made my whole experience pleasant