Facebook

It's vital to learn how to market your business on Facebook. Without a Facebook presence, you look less legitimate and miss out on many opportunities to connect with customers. If you aren't sure what to do, don't worry. With a little education, you'll soon be up to speed on how to market your business.

Marketing through the use of Facebook tabs is an easy and efficient way to get the word out. Why not create a "Promotions" tab and highlight items you have on sale, coupons you've made available or even contests you're running. It's a great way to allow your followers to easily keep up with what's going on. If you are more curious about facebook then you can learn more about it on facebook.com.

Integrate your Facebook page with your other campaigns. Place links to your Facebook page on your blog, website and in the signature of your professional emails. You should draw attention to your Facebook page by presenting it as a way to get access to exclusive content and more promotional offers.

Facebook

Connect your Facebook page with others who are willing to help spread the word for you. If you want to get the ideal results from using Facebook, the key is to have an insane number of people that Like your page. If you have someone on your side, it can be easy to acheive this.

Select your updates carefully. If you don't share content that has value, you won't keep fans very long. Every piece of content you post should either be helpful, educational, or entertaining. Look at Facebook Insights to get a good idea of the type of updates that are very successful and give your audience similar content.

As you can see, Facebook marketing isn't that hard once you understand what you're doing. Make sure to use the tips you just read consistently so that you can demonstrate to your customers that you're serious about your business. Soon you'll wonder why you ever tried to market your business without Facebook.

Initial Business Response / [redacted] (1000, 5, 2015/07/01) */ Hi ***, Thanks for contacting the Revdex.com We've seen that you have already contact us with this request priorUnfortunately, we cannot adapt the product on an individual basis We understand that you are concerned with the security features of this product, and are letting you know that you can add a password [redacted] a PIN requirement before money is spent https://www.facebook.com/help/XXXXXXXXXXXXXXX This way, anyone who is attempting to using this product from Messenger will either have to retype in your Facebook password, or type in the PIN you have created Thanks, [redacted] Payment Operations Facebook

Initial Business Response / [redacted] (1000, 5, 2015/10/21) */ Hi [redacted] , I've reviewed your account and your past disputes and unfortunately we are not able to refund these charges Our records show that you previously disputed charges and as a courtesy we issued a one-time refundHowever, when you received the refund, it was stated that we would be unable to issue a refund again for purchases made under the same conditionsWe apologize for any inconvenience this may cause When you make a purchase, you agree to our Terms and Conditions by clicking the 'Buy' buttonOur Payment Terms are always available for review at: http://www.facebook.com/payments_terms/ To avoid future accidental or unauthorized charges, you may consider removing your payment method from this accountTo edit or remove payment methods, follow these instructions: 1) Go to "Account Settings" in the "Account" drop-down menu on the top right of your home page 2) Click "Payments" 3) Next to "Payment Methods", click "Manage" You will then be able to edit or remove payment methods from your account On the other hand, it appears that the developer has decided not to refund youI apologize for the inconvenience you've experiencedIf you need more information about this issue, please attempt to contact the application's developer again Facebook is not responsible for the support provided by this developerIf you continue to have problems, please note that you can remove and/or restrict applications from the "Applications" section of the Privacy page We appreciate your understandingPlease let us know if you have additional questions Thanks, [redacted] Payment Support Specialist Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am unable to find a written statement that said I was being issuing a one time courtesy refundAnd I am not being provided with a way to contact the application's developer Final Business Response / [redacted] (4000, 9, 2015/10/28) */ Hi [redacted] , Thanks for contacting Facebook It looks like the issue you're experiencing is with an app or game that isn't developed by FacebookUnfortunately, because apps and games are managed by developers outside of Facebook, we're unable to provide you with supportBut you can try contacting the developer directly for help To contact the developer of an app or game: Go to the App Center: https://www.facebook.com/games Search for the app or game in the search box in the top right Select a result and click Report a Problem Select a reason and click Submit You can also contact the developer while using some apps and games on Facebook: Open the app or game Click Report/Contact in the bottom-right corner of the page Select a reason and click Submit Keep in mind you may need to give the developers your user ID to help them better address your question or concernLearn more about finding your user ID for your apps and games in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXXX?ref=cr Thanks, [redacted] Payment Support Specialist Facebook Final Consumer Response / [redacted] (4200, 11, 2015/10/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I twice followed your link (https://www.facebook.com/help/XXXXXXXXXXXXXXXX?ref=cr), and its instructions twice entered me into a loop that continued to bring me in a circle, without ever displaying my user IDIt doesn't give me my user ID; It just states a series of steps that lead me to the same page, and also states the same contact instructions that you listedWhat I also found discouraging was that following the contact instructions also fell flat; I click Report/Contact -> I want to send my own message to the developer -> Continue, then I'm immediately brought to a screen reading: Report SubmittedYou have submitted a reportI cannot contact the Castle Age developers

Initial Business Response / [redacted] (1000, 5, 2014/10/10) */ Hi [redacted] , We enforce the Facebook Statement of Rights and Responsibilities when we encounter violations on the site or receive reports of violationsIf content like this currently exist on the site, it is only because they have not yet been reported and removed or we have determined that the content does not violate our content standards While we weren't able to remove the content that you have reported thus far, please feel free to report any additional content that you feel violates our Community Standards and we will be happy to review it for any potential violations Thanks, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/10/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) People have reported that page multiple times Mr [redacted] , with zero action taken by you and the rest of the staff as you claim it is not violating your lax Community GuidelinesIt is blatant what they are doing does indeed violate those guidelines, yet you and the rest of the staff turn a blind eye to it, like you're afraid of retaliation by the group (which is a cult, behaves like a cult and parrots things like a cult) I'm curious to know if anyone really did look at the page and the deceit and hate that the members of that page continually post, both on the page and in the comments themselves(Some of which I've reported several times to the same effect as the page itself If what these people post (which is indeed hate speech and discrimination, which your guidelines forbid) is humorous? I'd hate to see what you really think is speech My request still stands, take down the offensive page, which clearly violates your guidelines, and either restrict the owner from making pages or outright ban themEnough idleness is enoughBusinesses like you should know what hate speech is before putting it as a guideline for people to follow Final Business Response / [redacted] (4000, 10, 2014/10/15) */ Hi [redacted] , Thank you for your responseAs previously stated, we enforce the Facebook Statement of Rights and Responsibilities when we encounter violations on the site or receive reports of violationsIf content like this currently exist on the site, it is only because they have not yet been reported and removed or we have determined that the content does not violate our content standards While we weren't able to remove the content that you have reported thus far, please feel free to report any additional content that you feel violates our Community Standards and we will be happy to review it for any potential violations Please visit the Help Center to find answers to many frequently asked questions regarding reporting abuse and violations on Facebook as well as up-to-date methods you can use to get in touch with us: https://www.facebook.com/help/XXXXXXXXXXXXXXX Thanks for contacting Facebook, [redacted] The Facebook Team Final Consumer Response / [redacted] (4200, 12, 2014/10/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's sickening to know that a reputable business like Facebook lets people get away with such blatant disregard for Facebook's own rules and regulations(This leads me to be surprised at the fact they have an A rating from the Revdex.com the poor way they handle issues of this sort) As previously stated by mePeople have reported the page and the contents/comments multiple times, but Facebook turned a blind eye to it, stating that it doesn't violate the Community Guidelines, when clearly it doesThey have posted hateful things about Juggalos (People who love the Insane Clown Posse) Wiccans/atheists, people who dress up in animal/mascot costumes Why Facebook doesn't do anything about this blatant disregard for their own rules is beyond appallingIt's downright disgusting(I also request that the Revdex.com rethink their A rating for FacebookThe way they can responses is not good business practice.)

Initial Business Response / [redacted] (1000, 5, 2015/11/12) */ Hi ***, We strive to show ads that are relevant and interesting to youClicking the x on the top right corner as you mentioned does provide us feedback to improve the experience for you The following section of the Help Center offers a couple of ways to report specific ads you are seeing: https://www.facebook.com/help/XXXXXXXXXXXXXXX/ Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) I HAVE xed out the ads, unfollowed, & reported that I am not interestedI STILL get bombarded with the same ones hundreds of times! THE SAME ONES SHOW UP AGAIN & AGAIN, AT LEAST OVER TIMESTHIS IS HARRASSMENT! Even today, every other posting is the same disgusting ads again & againI'll report this every day to Revdex.com if I have toI'm not the only one complaining about thisIf you would bother to look, THOUSANDS of people are disgusted at this ***! Final Business Response / [redacted] (4000, 11, 2015/11/16) */ Hi ***, Unfortunately, Suggested Pages is a part of the Facebook product and it's not possible to turn it offWe appreciate your feedback and have passed [redacted] on to the relevant team If you continually see the same suggested Pages even after following the instructions in our last email, please respond with a screenshot(s) of the issue and a link to any relevant Pages so we can investigate the issue further Thanks, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (4200, 13, 2015/11/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) If I respond with a screenshot with every one the I've seen over times I'll still be doing it for the next ten years! This is [redacted] ! Why is every other posting Suggested Pages? THIS IS HARRASSMENT! If you would bother to look, thousands of people are complaining about this ***NO ON WANTS THEM! GET A CLUEPeople joined to connect with friends & family, not to be harassed with this [redacted] continuouslyIt was never like this beforeI will continue to report this [redacted] to the Revdex.com

Hi, Thank you for taking time to contact us; I apologize for the disappointment you've experienceUltimately, as noted in our previous correspondence, we ask everyone on Facebook to use the name they go by in everyday lifeThis lets people know who they're connecting with and helps us maintain a respectful and welcoming environmentAs such, we must ask that you either provide documents that support the name you are currently using or a document that can be used to update your namePlease note that these documents will not be stored longterm on our serversI'd recommend first taking a look at the Help Center article below to see the full list of documents you can submit: [redacted] If you would like for us to remove your profile, please respond directly to one of the responses sent from Facebook in your previous support tickets Best,***Community OperationsFacebook

Hi ***,Thank you for reaching out to Facebook through the [redacted] We'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account: [redacted] Thanks,The Facebook Team

Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hi ***, It looks like you have already confirmed your identity and have access to your profileIs there anything else you need help with? Thanks! ***, Facebook

Hi Sarah, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted] Thanks, The Facebook Team

Hi, We apologize for the delay in responding to your inquiryWe’d like to provide some resources that may help you resolve your issue more quicklyPlease take a look at the list below and see if any of following links to our Help Center address your problem If you don’t find an answer to your question below, please respond and let us know and we will do our best to assist youPlease keep in mind, we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience I can’t access my Facebook or Instagram account: • I forgot my Facebook password: https:// [redacted] • I forgot my Instagram password: https://h [redacted] • My Facebook account has been hacked: https:// [redacted] • My Instagram account has been hacked: https:// [redacted] • I am not receiving my security code: https:// [redacted] • Facebook is asking me to submit ID: https:// [redacted] • My email or phone number is attached to someone else’s account: https:// [redacted] I need help with my Facebook • I can’t access my https:// [redacted] • I need to merge two Pages: https:// [redacted] • I need to change my Page name: https:// [redacted] • I need to change the username for my https:// [redacted] • Someone posted an unfair review of my business: https:/ [redacted] • I would like to claim an unowned Page that represents my business: https:// [redacted] I would like to report a fake account or other abuse on Facebook or Instagram: • Report an impostor account on Facebook: https:// [redacted] • Report an impostor account on Instagram: https:// [redacted] • Report abuse on Instagram (ex bullying, harassment, spam): https:// [redacted] • Report other abuse on Facebook (ex bullying, harassment, spam): https:// [redacted] Other: • I believe my content was removed in error: https:// [redacted] • Facebook is asking me to submit ID: https:// [redacted] • I’m having issues with my name on Facebook: https:// [redacted] • I think someone was trying to scam me or a friend: https:// [redacted] • I got a message saying I won the Facebook Lottery: https:// [redacted] • I need to report an unauthorized charge or request a refund: https:// [redacted] • I’m blocked from using a feature (ex: sending messages, uploading photos): https:// [redacted] Thanks, The Facebook Team

Complaint: [redacted] I am rejecting this response because: The issue is that Facebookwithout my permission made my birthday public, so my e mail box was flooded with Happy Birthday wishes , many from people I barely know or have not seen since high schoolIt used to be you could control your privacy through settings on FB, evidently not nowAlso they force you to enter your birthday when you joinYou are unable to complete a FB account without entering a birthdayWhat right does a corporation have to assume you want your birthday announced to the FB worldIt's an outrageous invasion of my privacyI've already tried FB HELPNo help is availableThat's the whole reason I went to the ***I read about that approachFB has completely ignored my issueAll they have to do is never publicly announce my birthday, as used to be possible through settingsI double checked my settingsI had chosen "ONLY YOU" to the option asking who can see your birthdayThey have so many followers they refuse to give individual attentionThey need to hire more customer service people so there can be quick resolutions of something like this, which should be absurdly easyInstead they just ignore youI would like my birth date removed from their records if possible alsoThis was ZERO response, an evasion pure and simpleSincerely, [redacted]

Hi ***, We are looking into whether there is an issue with the ads you are seeingIn the mean time, If you don't want to see a specific ad, you can click the x on the top right corner of the ad and choose "I don't want to see this."Regards, [redacted] Facebook

Initial Business Response / [redacted] (1000, 6, 2015/08/24) */ Hi, As previously explained, until we receive an accepted form of ID that matches the information listed on the account we won't be able to respond to this case or assist you furtherThis decision is final In the meantime, this account will remain locked as a security precautionWhile it's locked, the account won't be visible on Facebook or appear in search Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/08/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) They will not allow me to get my pictures I might have to sue to get them back Final Business Response / [redacted] (4000, 10, 2015/08/27) */ Hi [redacted] , Thanks for contacting usWe're currently unable to confirm your nameThis might be because your name doesn't follow our name standardsPlease visit the Help Center to learn what names are allowed on Facebook: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr If this is the name you're known by in everyday life, please help us confirm it by replying and attaching identification that confirms your name The fastest way to confirm your name is to send us a government-issued ID If you don't have a government-issued photo ID, you can submit forms of ID that show the same nameAlso, one of the IDs must include a photo or date of birth that matches the information on your profile If you don't have an ID that shows your name as well as your photo or date of birth, you can provide forms of ID that show the same name, and one ID that includes a photo or date of birth that matches the information on your profile Please save the file(s) as a JPEG and cover up any personal information that we don't need to confirm your identity (ex: address, driver's license number) Learn more about the types of ID we accept in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr We hope you can help us confirm your identity so we can resolve this issue Final Consumer Response / [redacted] (4200, 12, 2015/08/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) They have STOLEN AND WILL NOT RETURN MY photos of MY daughter, ALL of them! ALL THOSE MEMORIES STOLEN! THEY WONT DO ANYTHING TO HELP! THEY WONT GIVE THEM BACK! THEY ARE HORRIBLE PEOPLE WHO SOLD THEIR SOULS!

Initial Business Response / [redacted] (1000, 11, 2014/09/18) */ Hi [redacted] , Thank you for your messageI appreciate your patience Unfortunately, because of the payment process with Mobile Payments, we are only able to credit your account with Facebook credits in the amount of your local currency rather than deposit funds into your bank accountYou can use this balance for future in-game purchases on Facebook Please let me know if you have any other questions Thanks, [redacted] Payment Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 13, 2014/09/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) my American friends all had there money returned to there bank accounts dollars came out of my bank account not my cell phone I wished for facebook to send me a cheque or etranfer my money to me I do not wish to spend any money ever again on facebook I don't trust there site or the games they have on it I will only settle for a cash refund to me I have spoken to of my friends that played that game they all received there funds into there bank accounts they are all American.s I,m canadian Final Business Response / [redacted] (4000, 17, 2014/09/24) */ Hi [redacted] , I apologize for the inconvenience this has causedAfter careful review, I've determined that we're unable to take further action regarding this matter Money cannot be returned to your bank account if you choose mobile payment methodIn the future, I encourage you to consider other payment methodsThe following link explains the different payment methods Facebook accepts for in-game purchases https://www.facebook.com/help/XXXXXXXXXXXXXXX/ Thanks, [redacted] Payment Operations Facebook Final Consumer Response / [redacted] (4200, 19, 2014/09/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) then why did all my American friends get there money put directly into there bank accounts they can send me a cheque or put it into my paypal account this my bank account number XXXX XXXX-XXX I don't want it on my cell phone I find that they are holding my money hostage I,m sorry I can not except facebooks position on this matter it clearly stated in the emails they sent me on my refunds that my money would be put back in my bank account cell phone credit card and paypal account depending on what was used to make the purchases and how can they say I paid with other the bank of montreal is a huge bank Hi [redacted] You recently disputed a Facebook payment, but since Magecraft hasn't responded yet, we're giving you the full refund of $ Here's what to expect: If you paid with a credit card, debit card or PayPal, expect the refund within 7-business daysThis will be refunded directly to your card or PayPal account If you paid using a mobile phone or other payment method, expect the refund within hoursYou can see this refund in your account settings If you're still having issues, please contact the Help Center Thanks,

Hi [redacted] ,Thank you for your note, would you please send us links from the content pending review so that we can evaluate if it violates our Community Standards? Thank you,Facebook

Initial Business Response / [redacted] (1000, 12, 2015/11/06) */ Hi, We've reviewed your report, and it looks like this is no longer an issueIf this happens again, please reply to this email with details, and we'll do our best to helpSorry for any inconvenience this caused We also recommend checking out the Help Center for more information and answers to common questions: https://www.facebook.com/help/?ref=cr Thanks, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (2000, 5, 2015/09/16) */ Facebook have given me back my disabled page and investigators or confirming if fradulent page have been deleted

Hi,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your complaint and have determined that the content you referred to was correctly removed since it violated our Statement of Rights and Responsibilities.To learn more about this, we recommend reviewing our Community Standards: [redacted] Thanks,The Facebook Team

Initial Business Response / [redacted] (1000, 10, 2015/10/01) */ Hi [redacted] , Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report, and it looks like this is no longer an issueSorry for any inconvenience this caused We also recommend checking out the Help Center for more information and answers to common questions: https://www.facebook.com/help/?ref=cr Thanks for contacting Facebook, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/10/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I should not have been forced to send Personal identification through the phone I was forced to change the name on my Account after having it for more than a year There has never been any illegal or abusive Activity on my accountThis action done by the company Is not acceptableI should not be forced To confirm who I am by sending personal Information every time I attempt to log in Final Business Response / [redacted] (4000, 14, 2015/10/08) */ [redacted] , I understand that this was a frustrating process for you and I apologize thatThe name that that you were using violated our name policies and was not allowed on our siteWe aim to have people use their authentic identities on Facebook so that they understand the people that they are connecting with and trust those connections Please let us know if you have any further questions [redacted] Facebook

Initial Business Response / [redacted] (1000, 5, 2014/12/10) */ Hi [redacted] , Thank you for reaching out to FacebookFacebook users have the option to either deactivate or delete their accountsThe difference between these two options is described on the following page in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/ To permanently delete your Facebook account, click the "let us know" link in the last sentence of the first paragraph on this page in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX Thanks for contacting Facebook, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/12/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have already followed the steps listed by facebook times on different computers and the account is still not permanently deletedI have asked other people to try to do it by following the same steps...the account is still not deletedI know how to read and I know how to follow simple step-by-step directionsThe action steps listed in the response do not work Final Business Response / [redacted] (4000, 9, 2014/12/17) */ Hi [redacted] , Thank you for your responsePlease follow these steps in order to delete your account: Log in to Facebook (http://www.facebook.com/) Go to https://www.facebook.com/help/XXXXXXXXXXXXXXX Click the "let us know" link (the text is blue and is located in the last sentence of the first paragraph under the title "How do I permanently delete my account?" Follow the prompts Upon submitting the deletion request, you will see the following message, "Your account has been deactivated from the site and will be permanently deleted within daysIf you log into your account within the next days, you will have the option to cancel your request." Please let me know if you continue to experience a problem with submitting this request Thanks for contacting Facebook, [redacted] The Facebook Team Final Consumer Response / [redacted] (4200, 11, 2014/12/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) I followed the steps listed to the letter!!! I logged into my account using the correct email address and passwordI went to the delete message and re-entered the password as required and entered the captcha lettersAn error message popped up stating that I did not enter the correct password and therefore my account would not be deletedNow, you tell me what kind of system is it that recognizes the correct email and password combination to log in, but then refuses that exact same password when trying to delete the account? How is it possible for a password to be correct at the initial log in, but then be incorrect in the deletion process? I made multiple attempts at the deletion screen and am 100% certain that I entered the exact same password in the initial log in and during each deletion attemptThere is no excuse for this! My resolution request: since this system will not recognize the correct password when I attempt to delete this account, the fb should permanently delete this account (if fb is able to do this)There is no excuse for a consumer to have this much difficulty trying to leave a serviceNow, of course, since I logged into the account it is now active again!!! REALLY?????

Complaint: [redacted] I am rejecting this response because: first, there were no issues with the bankI checked with them consistently and they showed absolutely no record of Facebook every attempting to deliver the funds to the bankSecond, every response by the customer service team was inadequate and time wastingConsidering every back and forth can burn full days, and the fact that customer service employees simply used the same pre-canned responses to my questions shows that they did not read my issues and made no attempts to addressI ended up solving the issue myself by letting the 4th and last attempt to deposit the funds fail so that the button to reject the money showed upNothing in Facebook's response to this complaint shows that they understand the issue I'm bringing up or using it as lessons learned to address in the future.Sincerely, [redacted] ***