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Facebook Reviews (1887)

Complaint: [redacted] I am rejecting this response because: It lacked the answer of a large cooperation responding to an issueIf I wanted the response given I would have used googleNot wanting to help when lacking transparency in policies, especially the "ONLY one-time change" policy for a permanent url is ridiculousIts synonymous with the of the precedent of being able to change your legal name.Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2016/01/20) */ Hi [redacted] , We've reviewed your report, and it looks like this is no longer an issueIf this happens again, please reply to this email with details, and we'll do our best to helpSorry for any inconvenience this caused We also recommend checking out the Help Center for more information and answers to common questions: https://www.facebook.com/help/?ref=cr Thanks, [redacted] Community Operations Facebook

Initial Business Response / [redacted] (1000, 5, 2015/07/09) */ Hi [redacted] , Thanks for writing inWe'd like to investigate your complaint, but we were unable to find your account based on the information providedCould you provide the email address that is associated with your account? Once we have that, we will be happy to look further into this Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have given Facebook both, the original email address and the Facebook email address that I changed it toThey can't find my account under either one and sent me the same message above twice beforeIt seems as though that is face books standard responseMaybe this could be resolved if I could actually talk to a human instead of receiving the same response to everythingOne would think that Mr [redacted] could afford a phone line to help Facebook users with problems like thisOther people who have had this problem have created new accounts and have no idea what happened to their other accountsI will call the number listed above and maybe get this resolvedThis is very troublingUnfortunately, the Revdex.com didn't get any further than I did before contacting them Final Business Response / [redacted] (4000, 9, 2015/07/13) */ Hi [redacted] , Thanks for writing back inWe attempted to investigate your complaint using the email address you provided here, " [redacted] @wi.rr.com", but as previously mentioned we were unable to locate an account associated with that emailWe apologize for the inconvenience, but please feel free to reach back out to us via the Help Center (https://www.facebook.com/help/) with any other questions or concerns Thanks, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (3000, 12, 2015/07/15) */ The consumer indicated he/she DID NOT accept the response from the business.) My contact email address is [redacted] @wi.rr.com, however, I was sent a message from Facebook telling me to change my email address at some point, so I changed it to [redacted] @facebook.comIt may be under thatIf not, then my account was hacked, all is apparently lost, and I will have to create a new accountPlease let me know what you find outThank you so much for your time!

Initial Business Response / [redacted] (1000, 5, 2015/04/02) */ Hi, Thanks for contacting Facebook We're aware of the issue that you described and are currently working on resolving it as soon as possible We appreciate your patience and understanding Thanks, [redacted] Payment Support Specialist Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) This appears to be a generic responseIt should not be difficult for Facebook to refund a credit held in a Facebook payment's accountI don't owe Facebook any balancesI'm simply requesting a refund of my own money Final Business Response / [redacted] (4000, 9, 2015/04/10) */ Hi ***, According to our records, one of our analysts is assisting you with this issueYou should receive a check for the balance on your account 4-weeks Thanks, [redacted] Payment Support Specialist Facebook

Initial Business Response / [redacted] (1000, 10, 2015/04/30) */ Hi, Thank you for reporting this potential abuse on FacebookWe'll review the material and remove anything that doesn't follow the Facebook Statement of Rights and ResponsibilitiesIf warranted, we'll also warn or disable the person responsible To learn more about these policies, please review the Facebook Community Standards: https://www.facebook.com/communitystandards Please remember that you should also contact the authorities directly if you ever feel threatened by something you see on Facebook In the future, you can use the "Report" links (which you will find next to most things on Facebook) to report something to usLearn more in the Help Center: https://www.facebook.com/help/reportlinks Please rest assured that these reports will be kept confidential [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/05/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) There are many complaints onli9ne about receiving statements exactly like the one they gave, however nothing is done afterI went through the report links plenty of times and nothing was resolved they just ignored it Final Business Response / [redacted] (4000, 14, 2015/05/19) */ Hi, Thank you for your reportIn order for us to look into the reported abuse, please respond to this email with all of the following information so that we may investigate the issue: -Web address (URL) to the page containing the offensive content -Exact name and networks of the person responsible -Web address (URL) to their timeline or search listing -Brief description of the abusive content's context and nature -Location of the abusive content e.gstatus update, About Me section, comments under photo -Time and date at which the abusive action occurred We also encourage you to review our Privacy and Security Help page (http://www.facebook.com/help.phpprivacy)There, you'll find answers to many common questions Thanks, [redacted] Community Operations Facebook

Hi, You can find more information on how to update or change the birthday on your account by following the below link to our Help Center: [redacted] Thanks, [redacted] Facebook Support

Initial Business Response / [redacted] (1000, 5, 2014/12/30) */ Hi [redacted] , Thank you for reaching out to FacebookIt looks like you're blocked from using certain Facebook featuresWe have limits in place to prevent behavior that other people on Facebook may find disruptive or abusivePlease be patient while you wait for this block to be lifted Remember: - Most blocks are temporary - We can't lift the block early - Once you're allowed to use this feature again, you may need to slow down or stop this behavior so you don't get blocked again To learn more about Facebook's policies, please review the Facebook Community Standards: https://www.facebook.com/communitystandards Thanks for contacting Facebook, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/12/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) Neal & "The Facebook Team" After over months of asking for help from Facebook direct, Facebook help groups, being banned from asking for help? Are you seriousDisruptive? Abusive? WHAT BAD BEHAVIOR??????? I have read every rule you have and have broken no rules, disrupted no one, and am not abusive in any groupDid you read my letter even? Let me ask you this then *WHAT DID I DO THAT BLOCKED ME FROM BEING ABLE TO "LIKE" OR "COMMENT" ON ANY POSTS, INCLUDING MY OWN? CAN'T LIKE OR COMMENT??? *WHY HAVE I BEEN BANED FROM SHARING IN GROUPS (EVEN MY OWN) FOR ALMOST YEARS? I HAVE REPORTED THIS MANY MANY TIMESIF I WANTED TO SHARE IN A GROUP I HAD TO POST DIRECTYOU GUYS KNOW WHY, BUT WHY WON'T YOU TELL ME? EXAMPLE: IF I SAW A PIECE IN "S.F GATE"S FACEBOOK PAGE AND TRIED TO SHARE IT MY MY GROUP "SAN FRANCISCO TODAY BY THE BAY" I COULD NOT What did I do that was ABUSIVE, DISRUPTIVE, NOT UP TO FACEBOOK STANDARDS????? It insults me that after a year and a half of asking for help, you send me this generic message insulting mePLEASE SITE ANY VIOLATIONS !!!! [redacted] WHY WHEN I JOIN AM JOINING MUSIC GROUPS, DOES FACEBOOK BLOCK ME, EVEN AFTER AT HOME PHONE CALLS TO IDENTIFY ME? AND WHEN I APPEAL NO ONE ANSWERS? YOU CAN BE IN UP TO GROUPS AND BEFORE I PURGED I HAD WHAT [redacted] !!!! *WHEN A PERSON CROSS THE GLOBE "LIKES" "SHARES" "COMMENTS" ON ONE OF MY TUNES AND TELLS ME, WHY DO I GET BLOCKED FOR MAKING A FRIEND REQUEST? I SEE PEOPLE WITH FRIENDS? ARE THEY ALL CLOSE FRIENDS? DO THEY ALL SIT TO SUPPER? COME PLAY CHESS? READ the letter I sent to the B.B.Band you can confirm that my experience with Facebook has been a farceYou must have the hundreds and hundreds of emails I have sent requesting helpI have raised [redacted] even to know availI want to make this clearI am confident that Facebook has been discriminating against me, in terms of making the "network" available to meYou have in as much admitted so as I am being punished for being disruptive and abusive behavior I have impecable credentials and plenty of time to address thisIn fact it's my personal crusade for I AM CERTAIN I HAVE DONE NOTHING TO BE ABUSIVE OR DISRUPTIVE ON "YOUR NETWORK"!!! Internet businesses are not regulated in the state of California; therefore the California Department of Justice, Office of the Attorney General (AG)The AG's office establishes and operates projects and programs to protect consumers from fraudulent, "UNFAIR" and illegal activities that victimize consumers California Department of Justice Office of the Attorney General Web site: https://oag.ca.gov/ to file a complaint: http://ag.ca.gov/contact/complaint_form.php?cmplt=CL The FBI's ICUnit is organized to handle internet business "FRAUD" http://www.ic3.gov I will be contacting every Consumer Advocate Group, Americans With Disabilities, Veterans With Disabilities, the A.C.L.U., local media consumer reporters, and post my letter in sites such as Guitars for VeteransI will make this personal crusade to get answersI have written and written for help, shut down my groups, left groups, shut down my Facebook, ranted and raved to NO extentNow I get this canned letter about the rulesIF I AM NOT BEING HAZED THEN WHY CAN I NOT EVEN "COMMENT" OR "LIKE" ? My sincere thanks to the B.B.Bbut the "Facebook Team" needs to know nowI am a relentless, insulted Veteran, and my New Years promise to you is that "it's on now" Most Sincerely [redacted] & [redacted] Final Business Response / [redacted] (4000, 9, 2015/01/07) */ Hi [redacted] , As previously mentioned, it looks like you're blocked from using certain Facebook featuresWe have limits in place to prevent behavior that other people on Facebook may find disruptive or abusivePlease be patient while you wait for this block to be lifted Remember: - Most blocks are temporary - We can't lift the block early - Once you're allowed to use this feature again, you may need to slow down or stop this behavior so you don't get blocked again To learn more about Facebook's policies, please review the Facebook Community Standards: https://www.facebook.com/communitystandards Thanks for contacting Facebook, [redacted] The Facebook Team Final Consumer Response / [redacted] (4200, 11, 2015/01/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) AGAIN PLEASE SITE ONE INSTANCE OF "DISRUPTIVE" OR ABUSIVE BEHAVIORSITE ONE EXAMPLESITE ONE INSTANCEWHAT DID I DO THAT HAS PREVENTED ME FROM SHARING FOR OVER A YEARI CANT EVEN LIKE OR COMMENT ON MY OWN POSTSNW YOU TELL ME WHAT I HAVE DONE TO DESERVE THATAGAIN WHAT DID I DO THE WAS DISRUPTIVE OR ABUSIVESITE AN EXAMPLE OF THATSITE AND EXAMPLESITE AND EXAMPLESITE AND EXAMPLEI DID NOT JOIN TO MANY FROUPSI HAVE NOT MADE TO MANY FRIEND REQUESTSI AM SELLING NOTHINGSITE AN EXAMPLE OF THIS "DISRUPTIVE AND ABUSIVE BEHAVIOR AND I WILL SHUT MY YAPPER !!!!!

(The consumer indicated he/she DID NOT accept the response from the business.)I created the page, I am the only person who could be an adminMy personal account is listed as an editor, and no one else can give me accessThe fanpage account I used to create it was disabled by Facebook and it told me to login through my personal account; however, my personal account is listed as an editor and cannot change anythingTherefore, as of right now there is no admin, which you can verifyNobody else is using it and all I'm trying to do is delete itWhat do I need to do to show you that I am the person who made it so you can delete it?

Initial Business Response / [redacted] (1000, 6, 2016/01/05) */ Hi ***, Thanks for bringing this to our attentionThe best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook You can learn more about using report links by visiting the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr Facebook also provides several tools for addressing abuse on the site, including: - Sending a message to the person who posted - Blocking the person from contacting you - Reporting the person if their behavior is abusive Learn more about these tools in the Help Center: https://www.facebook.com/help/tools/?ref=cr Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/01/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have filed reports for each profile I referenced, but most have been apparently ignored since nothing was done Final Business Response / [redacted] (4000, 10, 2016/01/20) */ Hi ***, According to our records, we have taken the appropriate action in regards to the profiles you have reported If you believe a profile was not accurately actioned on, I would suggest sending us another report The best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook You can learn more about using report links by visiting the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr Facebook also provides several tools for addressing abuse on the site, including: - Sending a message to the person who posted - Blocking the person from contacting you - Reporting the person if their behavior is abusive Learn more about these tools in the Help Center: https://www.facebook.com/help/tools/?ref=cr Thanks, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (4200, 12, 2016/01/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) There are profiles that I am still reporting that you have taken no action onSuch as a timeline named " [redacted] " which I have reported well over a dozen timesAs well as [redacted] "Not only are you not doing anything about them being based on fictional characters, you won't even acknowledge they are using fake namesYou are doing absolutely nothing

Initial Business Response / [redacted] (1000, 5, 2015/05/07) */ Hi [redacted] , Thank you for your reportI'm sorry you're feeling discouragedIf you are having trouble navigating through Facebook's privacy settings, this Help Center link walks through them, https://www.facebook.com/help/XXXXXXXXXXXXXXX This will show you how to control your privacy settings on apps, games, posts, and photos If you are considering deactivating or deleting your Facebook profile, this Help Center link addresses the difference between those two actions and what it means for you, https://www.facebook.com/help/XXXXXXXXXXXXXXX Please visit the Help Center for more information, https://www.facebook.com/help Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I wasn't asking for your advice MadamI said delete my page now and foreverYour help region is intrusive, unhelpful and leads me into a loop that never endsI haven't the time to read your libraryIt's like you Madam want me to go over the Library of CongressYou Madam can do the work of deleting and forever eliminating that page of mine from your organization (ha! that's a misnomer)Time is on your side Madam since all you have to do is count your money [redacted] Final Business Response / [redacted] (4000, 9, 2015/05/11) */ Hi, For security reasons, we cannot delete an account on behalf of a userYou must have access to the account in order to delete it from this page, https://www.facebook.com/help/delete_account Please review this link if you have any remaining questions, https://www.facebook.com/help/XXXXXXXXXXXXXXX Thank you, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (4200, 11, 2015/05/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) What's the matter? Don't you know how to use the DELETE key? Is it possible that you Madam would just like to take a peek at my personal information because it thrills you? There is no understandable reason for your reply: using security reasons is lameFacebook is all over the world showing everybody's underpants and you call your excuse "security"And besides you haven't even consulted anyone above your status to do the job because you are incapableI am not making it my job to obliviate the page from your community; you and your people caused unauthorized intrusions by not heeding my options which options do not stick and you continued to ignore themNever send me any emails againI do not believe youYou like anybody else wanting to make brownie points with the bosses are making excuses and lyingGod will get you for thisTrust meI know Him

Initial Business Response / [redacted] (1000, 5, 2015/07/07) */ Hi [redacted] , Thanks for verifying your identityWe've unlocked your account, and you should now be able to log back inWe're sorry for the inconvenience If you have any problems getting back into your account, please let us know View updates from your support dashboard: [redacted] Thanks, [redacted] Community Operations Facebook

Initial Business Response / [redacted] (1000, 5, 2015/07/22) */ Hi [redacted] , This issue should now be resolvedWe apologize for any inconvenience this may have caused If you have any other questions, please visit the Help Center for more information: https://www.facebook.com/help/?ref=cr Thanks, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) First of all, thank you to Revdex.com and Facebook for making sure someone answered my question - however, Facebook states that this issue has now been resolved, but nothing has happened? As of today( (July 23) there are still two pages, one automatically generated that uses our name and likeness and one that belongs to us Final Consumer Response / [redacted] (3000, 42, 2015/12/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) Thank you for your efforts! We are still experiencing problemsAlthough merging the pages seem to give us a boost in likes and check-ins, it does not necessarily affect activity that happens after the mergeThis means that check-ins from this morning appear on the auto-generated page as opposed to ours All weekend (4th of December-6th) all check-ins, even on the auto-generated page, showed our page when the cursor hovered over itNow it is the auto-gen page that shows up againWhen testing the chefeature from an account that does not follow our page, the only option for UN City is the auto-gen page Is it possible to get to a long-term solution for this? The merging of pages solution does not seem to stick Thank you Final Business Response / [redacted] (4000, 44, 2015/12/23) */ Hi [redacted] , Thanks for writing back inAny check-ins to the auto-generated Wiki hub will also show up on your official page, and check-ins should redirect to your official pageIf this is not happening, could you please provide screenshots of the problem, so that we can investigate further? Thanks, [redacted] Community Operations Facebook

Initial Business Response / [redacted] (1000, 5, 2015/09/16) */ Hi [redacted] , To allow me to assist you further, please provide a screenshot of your debit/credit card statement with these charges as well as the first and last digits of the card numberAlso make sure to black out any other sensitive information Once I receive this information, I'll look into this for you Thanks, [redacted] Payment Support Specialist Facebook Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/11/17) */ ***Document Attached [redacted] As you have requested, here is a picture of the charges from my account statement Final Business Response / [redacted] (4000, 14, 2015/11/25) */ Hi [redacted] , Unfortunately, we cannot release the information you requested unless you do one of the following: Issue a valid subpoena or court orderYou will need to contact your local law enforcement agency or attorney Submit a notarized affidavit stating that you are victim of identity theft and a copy of a police reportYou may visit the Federal Trade Commission website for a sample affidavit (http://www.ftc.gov/bcp/edu/resources/forms/affidavit.pdf)We ask that you notarize the affidavit in lieu of submitting a copy of your government issued photo I.DIf you choose to have your local law enforcement agency or attorney submit these documents on your behalf, please include in the affidavit your consent to Facebook, Incin releasing the requested information to your local law enforcement agency or attorney Additionally, please be aware that there are situations where we may be unable to retrieve the information that you have requested due to technical limitationsYou should contact your local law enforcement agency or attorney and discuss this issue with themIf you decide to pursue legal action, have the attorney or officer contact us at [email protected], and we'll communicate with them regarding the issueWe apologize for any inconvenience this may causeFacebook will respond to requests if the company believes in good faith that compliance is required by local law and relates to users from the jurisdiction (see http://www.facebook.com/policy.php) Thanks for contacting Facebook, [redacted] Payment Support Specialist Facebook

Hi ***,Thanks for reaching out to Facebook through the Revdex.com.It doesn't look like the email address you provided is associated with an active Facebook accountUnfortunately, we don't have the ability to restore accounts that have been permanently deletedWe're sorry for the inconvenience Best,***The Facebook Team

Initial Business Response / [redacted] (1000, 5, 2015/03/01) */ Hi ***, We've reviewed your report, and it looks like this is no longer an issueIf this happens again, please reply to this email with details, and we'll do our best to helpSorry for any inconvenience this caused We also recommend checking out the Help Center for more information and answers to common questions: https://www.facebook.com/help/?ref=cr Thanks, [redacted] The Facebook Team

Hi, We apologize for the delay in responding to your inquiryWe’d like to provide some resources that may help you resolve your issue more quicklyPlease take a look at the list below and see if any of following links to our Help Center address your problem If you don’t find an answer to your question below, please respond and let us know and we will do our best to assist youPlease keep in mind, we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience I can’t access my Facebook or Instagram account: • I forgot my Facebook password: https:// [redacted] • I forgot my Instagram password: https:// [redacted] • My Facebook account has been hacked: https:// [redacted] • My Instagram account has been hacked: https:// [redacted] • I am not receiving my security code: https:// [redacted] • Facebook is asking me to submit ID: https:// [redacted] • My email or phone number is attached to someone else’s account: https:// [redacted] I need help with my Facebook • I can’t access my https:/ [redacted] • I need to merge two Pages: https://w [redacted] • I need to change my Page name: https:// [redacted] • I need to change the username for my https:// [redacted] • Someone posted an unfair review of my business: https:// [redacted] • I would like to claim an unowned Page that represents my business: https:// [redacted] I would like to report a fake account or other abuse on Facebook or Instagram: • Report an impostor account on Facebook: https:// [redacted] • Report an impostor account on Instagram: https:// [redacted] • Report abuse on Instagram (ex bullying, harassment, spam): https:// [redacted] • Report other abuse on Facebook (ex bullying, harassment, spam): https:// [redacted] Other: • I believe my content was removed in error: https:// [redacted] • Facebook is asking me to submit ID: https:// [redacted] • I’m having issues with my name on Facebook: https:// [redacted] • I think someone was trying to scam me or a friend: https:// [redacted] • I got a message saying I won the Facebook Lottery: https:// [redacted] • I need to report an unauthorized charge or request a refund: https:// [redacted] • I’m blocked from using a feature (ex: sending messages, uploading photos): https:// [redacted] Thanks, The Facebook Team

Initial Business Response / [redacted] (1000, 5, 2015/06/17) */ Hi, [redacted] you have already opened up Revdex.com case XXXXXXXX regarding this issueWe will take care of your inquiry in case XXXXXXXX [redacted] Payment Support Specialist Facebook

Initial Business Response / [redacted] (1000, 5, 2015/12/30) */ Hi [redacted] , Thanks for reaching out to Facebook through the Revdex.com This problem has been resolvedYou should no longer receive texts regarding this account Someone may have attempted to add your number to their account by mistake If you ever wish to discontinue notifications in the future, please reply to any text from Facebook with the word "stop" Thanks for contacting Facebook, [redacted] The Facebook Team

Initial Business Response / [redacted] (1000, 5, 2015/10/05) */ Hi [redacted] , We've reviewed your report, and it looks like this is no longer an issueIf this happens again, please let us know with details, and we'll do our best to helpSorry for any inconvenience this caused We also recommend checking out the Help Center for more information and answers to common questions: https://www.facebook.com/help/?ref=cr Thanks, [redacted] Community Operations Facebook

Initial Business Response / [redacted] (1000, 5, 2015/08/04) */ Hi [redacted] , Thanks for contacting usFor more information about the most common Facebook Pages issues and your specific issue, please visit the Help Center: - General information about Pages: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr - Deleting a https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr Unfortunately, we don't provide direct support for other general Pages questions at this time Thanks, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) our problem is that the user that was linked to this page has been deactivated...therefore we can no longer access the old R and R auto group pagewe need this page removed and we no longer have access to itI ask that you please remove itthe emoployee that created this page is no longer employeed by R and R auto groupWe have recently created a new page in my name (owner)once again, please remove the old pageI believe it was created in Final Business Response / [redacted] (4000, 9, 2015/08/11) */ Hi [redacted] , Thank you for your response to Facebook through the Revdex.comYou may be able to claim the existing Page by checking out this Help Center link: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=u2u If successful, you will become the admin of the PageHowever, if you are unable to claim the Page, please check out this Help Center link: https://www.facebook.com/help/intellectual_property/?ref=u2u Thanks for contacting Facebook, [redacted] The Facebook Team Final Consumer Response / [redacted] (4200, 11, 2015/08/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) this does not help me because I cant get into the account of the ex-employee who created this business pageI need facebook to stop sending me to links that require me to get back to a personal account to get into our business accountI just need them to remove itI don't understand what is so difficult about this

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