Facebook

Initial Business Response / [redacted] (1000, 5, 2014/12/23) */ Hi [redacted] , We're very sorry for your loss In order to memorialize the account, we'll need an obituary or other documentation confirming your loved one's passingPlease use this form to provide that information: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX If you'd like to completely remove the account, or have additional questions, please contact us: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX You can learn more about memorialized accounts in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX Our thoughts are with you, your family and friends Sincerely, [redacted] The Facebook Team

Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ Hello [redacted] , Can you please provide a link to your page and to the specific comments that you are reporting? This will help us to further investigate the claim Once we have this information we will be better equipped to determine what actions we are able to make according to our policies Thank you for your help and patience [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company is requesting additional information and therefore the complaint has not yet been resolved [redacted] Here are the links you requestedIf you would like to see the evidence proving that the listed reviews were not made by actual patients in our practice then I will need personal contact information, because I feel it is a violation of their privacy to post such documents to the internet https://www.facebook.com/pages/Smile-Station-Dental/XXXXXXXXXXXX?fref=ts https://www.facebook.com/pages/Smile-Station-Dental/XXXXXXXXXXXX?sk=reviews The reviews in question are the only star and star review listed Thank you for taking the time to investigate the claimWe anxiously await your response [redacted] A [redacted] / R [redacted] ***, DDS

Initial Business Response / [redacted] (1000, 6, 2015/10/07) */ Hi, Thanks for contacting usWe're currently unable to confirm your nameThis might be because your name doesn't follow our name standardsPlease visit the Help Center to learn what names are allowed on Facebook: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr If this is the name you're known by in everyday life, please help us confirm it by replying and attaching identification that confirms your name The fastest way to confirm your name is to send us a government-issued ID If you don't have a government-issued photo ID, you can submit forms of ID that show the same nameAlso, one of the IDs must include a photo or date of birth that matches the information on your profile If you don't have an ID that shows your name as well as your photo or date of birth, you can provide forms of ID that show the same name, and one ID that includes a photo or date of birth that matches the information on your profile Please save the file(s) as a JPEG and cover up any personal information that we don't need to confirm your identity (ex: address, driver's license number) Learn more about the types of ID we accept in the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr We hope you can help us confirm your identity so we can resolve this issue Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/10/08) */ ***Document Attached [redacted] Facebook policy clearly allows me to use "World Fusion Radio" as the name at the top of my profileSee attached proof Final Business Response / [redacted] (4000, 18, 2015/11/23) */ [redacted] , It appears that there has been some confusion regarding the messaging from Facebook that you are quotingWhen we are referring to "verification", we mean the verification badge that is used on highly trafficked pages and profiles of public figures and well known organizations You can find out more about verification here: https://www.facebook.com/help/XXXXXXXXXXXXXXX As it stands, the name that you had on your account is still violating our Authentic Name Policies and we have pushed the name change for you on your account Please let me know if you have any questions The Facebook Team Final Consumer Response / [redacted] (4200, 20, 2015/12/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Facebook's response is incorrectWhat Facebook asked me was as follows: "We received your request to switch to your other name on Facebook, but first we need to confirm that you're known publicly by this name Please send us any of these types of identification: - Link to your Wikipedia article or IMDB page - Photo of a publication that refers to you by your public name, like a book, album cover or magazine - Scanned copy of a membership document that lists your other name, like a Screen Actors Guild card, a sports club association card or member ID for a trade association - Credit card (with the number blacked out) As soon as we can confirm your other name, we'll make the changes you requested Thanks, [redacted] Community Operations Facebook" I have a screen shot of this e-mail as proof but Revdex.com's online form does not permit attachments I HAVE confirmed my "other name." (I also have proof that I have) Therefore, since I have confirmed my "other name" by Facebook's own criteria, Facebook is obligated to honor their promise and make the change to my profile that I have requestedFacebook must restore my profile name to "World Fusion Radio."

Complaint: [redacted] I am rejecting this response because: it is still only offering basic information and nothing specifically pertains to my caseI have already went in depth of my problem and I feel like I need actual contact with someone instead of just links to the exact same thing I have already doneI have submitted picture ID and even my social security card to them so I am obviously who I say I amI understand they need to be sure in order to protect those on facebook and I truly do understand, but I also feel like they have a responsibility to me since they are keeping me from many personal pictures, relationships, and memoriesI just truly don't understand why my proof of who I am is not getting me reinstatedI have had facebook for about years and have never had a problem with anythingI think it is a wonderful way to keep in touch with people and share important pieces of your lifeIt just really stinks when all that stuff gets takenI was able to actually wrote a message today instead of just submitting a pictureThis is the second time they gave me that optionI once again explained in detail what had happened and I hope to be reinstated, but this has been going on for a long time nowSincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2016/02/03) */ ***, I am sorry you have had this experience and do want to help you resolve the situationI am not sure which contact form you filled out, but our Privacy Team will take a look at this issue once you fill out the form below: Facebook: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX Please let me know if you have any questions in the meantime Thank you The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, [redacted] */ (The consumer indicated he/she DID NOT accept the response from the business.) That is the form I have already filled outI will fill it out again Final Business Response / [redacted] (4000, 12, 2016/02/26) */ ***, Could you please provide a link to your account, the name and associated email? Once you provide this information, we should be able to address your issue better Thanks, [redacted] The Facebook Team Final Consumer Response / [redacted] (3000, 15, [redacted] */ https://m.facebook.com/***.***?ref=bookmarks Email: ***@msn.com

Complaint: [redacted] I am rejecting this response because:Their is no response attached this is another way that Facebook rejects the way they act would like a full formal response

Initial Business Response / [redacted] (1000, 5, 2015/02/19) */ Hi ***, Thanks for contacting the Revdex.comTo best service your Facebook Credits inquiry please follow the instructions at the link below: http://www.facebook.com/help/contact_us.php?id=XXXXXXXXXXXXXXX Thanks, [redacted] Payment Support Specialist Facebook

Initial Business Response / [redacted] (1000, 5, 2014/12/23) */ Hi [redacted] , We've reviewed your report, and it looks like this is no longer an issueIf this problem comes up again, just reply to this email with details, and we'll do our best to help We'd also recommend checking out the Help Center for more information and answers to common questions: https://www.facebook.com/help/?ref=cr Thanks, [redacted] The Facebook Team

Complaint: [redacted] I am rejecting this response because: I have stated this repeatedly to the [redacted] to tell FacebookI HAVE had my birthday privacy setting on ONLY ME since day one of becoming a FB userFor years this worked fineThe past two years FB simply ignored my privacy setting and announced online that my birthday was coming up, whereupon I received massive e mails wishing me a happy birthday, many from people I barely knowThe [redacted] has been great in trying to get a decent FB responseBut since FB is repeatedly acting like I'm too stupid to know how to set my privacy controls instead of assuring me my birthday will not be announced online, I see no further point in continuing thisThey are arrogant and simply don't careWhy do they care about a birthday? I will no longer be using FBThanks for trying ***.Sincerely, [redacted]

Hi,It looks like your timeline doesn't represent you as an individual personAs a result, we've determined that your timeline should be converted to a Facebook PageDon't worry, we'll help you convert your timeline into a Page the next time you log inDuring this process, your profile picture, friends and public photos will be moved to your new PageYour account will be converted into a business account so you can manage your Page and your ad campaigns.For more information about this process, please visit: [redacted] Thanks, [redacted] Community OperationsFacebook

Initial Business Response / [redacted] (1000, 6, 2014/12/23) */ Hi [redacted] , Thanks for bringing this to our attentionAfter investigating your report, it appears that you haven't provided the requested documentation In your previous correspondence with a Facebook representative, you repeatedly mention that have previously provided your identificationHowever, I am unable to locate any instances where you have provided the documentation that has been requested Unfortunately, we are unable to assist you without the required documentationIf you wish to provide us with the documentation that has been requested, please do so using the existing communication channel that you have open with a Facebook representative Thanks, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 8, 2014/12/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) As requested by Facebook I have confirmed my ID by correctly answering THEIR confirmation requests At lease twice I have correctly identified the images of friends that sent to me and asked me to identify them this I successfully did After correctly sending them my phone number, I correctly sent Facebook the correct confirmation codes on FOUR separate occasionsI have since sent copies of the confirmation codes that Facebook requested to them several more times, with no answer regarding them from Facebook Each time I sent the individual confirmation codes to them they acknowledged that they were correct by giving me back my account, only to remove it after a few hours I notice how Facebook keep sending back a scripted rely and will not answer any of my valid questions as to why they will not accept my proof of my ID that I have sent them many times, using THEIR confirmation requests After reading that Facebook lost over six million passwords and after seeing that Facebook are now sending out links in their "survey"form that link to malware that they refuse to comment on And after seeing the many breaches of trust that Facebook have been reported forThey now want me to put the safety of my family and myself at risk by sending them my personal details, why? just so they can take away my account again after I comply as they have done every time I have complied with their confirmation requests in the past I have MORE than adequately confirmed my ID to their satisfaction many times using Facebook's confirmation requests so I now ask that my account be re instated as Facebook have more than adequate proof of my ID Final Business Response / [redacted] (4000, 11, 2014/12/30) */ Hi [redacted] , As previously mentioned, we won't be able to reactivate your account until you provide the requested documentation Thanks for bringing these fake accounts to our attentionThe best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook You can learn more about using report links by visiting the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr Facebook also provides several tools for addressing abuse on the site, including: - Sending a message to the person who posted - Blocking the person from contacting you - Reporting the person if their behavior is abusive Learn more about these tools in the Help Center: https://www.facebook.com/help/tools/?ref=cr Thanks, [redacted] The Facebook Team Final Consumer Response / [redacted] (4200, 14, 2014/12/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) Att FacebookYou say report fake accountsI have done this several times and Facebook seem incapable of removing the fake accounts (All SIX of them ) It is clear that Facebook is incapable of enforcing their own rules I have several reports of Facebook allowing obvious and clear violations to occur and it sometimes takes literally hundreds of complaints to get Facebook to actYet they seem to act quickly in closing down many genuine accounts as the many complaints bear out I notice that Facebook are very reluctant to discuss these serious matters with their customersIf Facebook was an ethical organization they would willingly fix these massive problems, but as they seem to not care what does that make them? [redacted] and his pals who own the SIX fake accounts that you seem incapable of finding has also set up other impersonation accounts and blogs with literally thousands of fake and defamatory comments, as he is very [redacted] off at the people who have helped closed down his many scam websites and so is now scamming you and you seem incapable of seeing how he is fooling you But that is what scammers are like, they are BELIEVABLE, this is why they are successful at stealing money from innocent victimsYou are now actively supporting and aiding these scammers by allowing them to set up fake accounts that impersonate people whose only crime is to fight the scammers and aid their victimsHow does that make the Facebook support staff feel? I personally would not work for an organization that allows such tings to go on I am very disappointed with the lack of ethics of Facebook and those who support such a corrupt organization I see that Facebook has managed to lose over six million customers passwords and to have been guilty of allowing child abuse people to actively use the Facebook accounts with impunitySo much for the ethics of Facebook I am intent on escalating the publicity of these unethical acts by Facebook as this is something that should be posted for all to see

Initial Business Response / [redacted] (1000, 10, 2015/04/15) */ Hi, This issue should now be resolvedWe apologize for any inconvenience this may have caused If you have any other questions, please visit the Help Center for more information: https://www.facebook.com/help/?ref=cr Thanks, Milo The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/04/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) I still don't see word for word everything I asked forIs my Facebook Profile private? Can I change my name back to a nickname so I can feel comfortable like everybody else who uses fake pictures, and nicknames? Is my State Identification destroyed? Until I see these things responded to and I'm reassured, I'm never going to accept an apology from FacebookJust the way they played with me, changed my name before asking me or giving me a chance to do it myself as soon as they got my Identification Card, then had the nerve to ask for the same card all over again makes me leary of themI better not see my face or no post of mine, or my activities on Google no moreI'm supposed to have a private account, so I shouldn't be able to look up my activities and posts on Google at allI also shouldn't be getting any affiliated(there not from my apps neither) emails tied to Facebook when my email is supposed to be hidden, not accessible to nobody or nothing on FacebookI'm still not satisfied , and won't be until I see those changes.Thank you Revdex.com Final Business Response / [redacted] (4000, 14, 2015/05/04) */ Hi, We weren't able to verify your identity with the image you attachedThe image we received was either too small, too dark or blurry Please take a new photo of your ID and check that your name, date of birth and photo are all clearly visible, then attach it in your reply to this emailBe sure to cover up any personal information that we don't need to verify your identity (ex: social security number, address, license number) To help make the image clearer, try placing the document on a flat surface in a well-lit room and use natural or indirect lighting to reduce glare Once we're able to view your ID, we'll take a look at the status of your accountWe're sorry for the inconvenience View updates from your support dashboard: https://fb.me/1Rm7iH3nGNVxMxk Thanks, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (4200, 16, 2015/05/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) They're lying, and I also learned of them being unreasonable and unfair to meThey came at me for my ID, but it's plenty others who they haven't done that toThey also haven't made others change their nicknamesAfter all, Facebook is lying about their privacy acts, they don't protect people, and let random people hack and tag you in solicitation adsThat's why else, I don't want my birth name on my accountI agreed nickname,and maybe last name, but not my birth nameAnd them not allowing me an option to fix it myself if it was that big of a deal is unlawful and not fairThey also keep trying to force me to put my location of where I grew up, and live now on the accountI'm not that stupid, and I know Facebook tracks people, and gives information to advertiser'sThat might explain why another company I complained about after this was able to get my information and sign me up for magazinesFacebook plays alot of tracking games so why not at least allow me and if anybody else went through this to have some privacy? I have attachments to show what I've explained about them changing my name, and giving my account backAlso attachments of people in groups or pages I follow who still have nicknamesBut why not me Facebook? Why you need my ID, and birthday which is already on my profile , just I changed the year for my security and protectionI'm not allowed to protect myself a little on an already public social media site? WowHere are the attachments

Hi,Thank you for reporting abuse on the siteThe best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on FacebookYou can learn more about using report links by visiting the Help Center: [redacted] Facebook also provides several tools for addressing abuse on the site, including:- Sending a message to the person who posted - Blocking the person from contacting you- Reporting the person if their behavior is abusiveThanks, ***Facebook

Hi ***,Thanks for writing inUnfortunately, "Gowizi.***" is not ***pliant with our guidelines for acceptable Page usernames, so we are unable to honor your requestWe don't allow usernames that contain generic terms or extensions, like ".***"You can learn more about these guidelines *** [redacted] We apologize for any inconvenience this causesThanks again for reaching out to us!Best, [redacted] Facebook

Initial Business Response / [redacted] (1000, 5, 2015/02/26) */ Hi [redacted] , Thank you for contacting usI have looked into your account and saw that you have already written into Facebook directlyI apologize for not responding to your inquiry soonerI have forwarded your issue to someone who directly works with ads at FacebookThey should be contacting you shortly Please let me know if you have any other questions Thanks, [redacted] Payment Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/02/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) Once again Facebook talks but does not resolve...they just pass [redacted] othersHowever, it was resolved today but another person at Facebook...thanks to the Revdex.com! Final Business Response / [redacted] (4000, 9, 2015/03/05) */ Hi [redacted] , You're welcome! We're always happy to helpLet us know if you have any more questions Thanks, [redacted] Payment Operations Facebook

Hi,Please note that we have edited your nameThe use of special characters, titles, excess punctuation marks and phrases within names aren't allowedFacebook also requires everyone to list their authentic first and last names.To learn more about what names are allowed on Facebook, please visit: [redacted] Thanks, [redacted] Community OperationsFacebook

Initial Business Response / [redacted] (1000, 5, 2015/01/15) */ Hi [redacted] , Instagram is in compliance with the Children's Online Privacy Protection Act, which requires everyone with an Instagram account to be at least years old Because your daughter is not yet years old, this account will be deletedThis decision is final and can't be appealedShe can create a new one when she's old enoughSorry for any inconvenience Thanks for contacting Instagram, [redacted] The Instagram Team

Initial Business Response / [redacted] (1000, 5, 2014/08/19) */ Hi [redacted] , Thanks for your emailIt looks like you're reporting an account that was hackedTo get immediate help, please report the hacked account: https://www.facebook.com/help/hacked This section of the Help Center will help you secure your account and learn how to keep it safe in the futureThis is the best way to get additional support for your account Thanks, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/08/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have already reported everything numerous times! Have not heard back from facebook after everything via email or phone Final Consumer Response / [redacted] (4200, 11, 2014/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have done all of the above listed ways to reteiwve my account and password to no availeverytime I requested and verified, facebook always stated hey would email me a link for my password retrieval..and I would never get an emailNot a single oneThis is very serious, as I have sent a picture of my state photo ID whi Final Business Response / [redacted] (4000, 14, 2014/09/10) */ Hi [redacted] , Your account was disabled for violating the Facebook TermsUnfortunately, this means that we will not be able to reactivate your account for any reason Facebook is a community where people connect and share with friends using their real identitiesThis means: - Your account must list your real full name and birthday - Personal accounts must represent individual people onlyIt's a violation of Facebook policy to use a personal Timeline to represent anything other than yourself (ex: celebrities, pets, ideas, objects, etc.) - Using your account created to repeatedly contact strangers for business or dating purposes is not allowed For more information about these policies, please review the Facebook Community Standards: https://www.facebook.com/communitystandards Thanks, [redacted] The Facebook Team

Complaint: [redacted] I am rejecting this response because: FACEBOOK did not even respond with the full name of the representativeI think this is synonymous with their gorilla tactics in "take the money and run"They want to sell everyone's information but have zero responsibility? To address my concerns directly on this matter, they did nothing but state existing policy which has no regard to safety of military or law enforcement as I have voiced previouslyObviously Facebook has no regard to national safety or the safety of military or law enforcement I will also bring this up to my chain of command, Facebooks new policies that clearly does not have safety of anonymity of our service members in mind I will also report all of this to ***, they will be very interested to hear of this situationThe military can keep every single U.Smilitary soldier, marine etc from accessing Facebook, ever If this is what has to be done because FB will not change policy to protect the very people that protect them, so be it Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2014/10/01) */ Hi [redacted] , Thanks for contacting FacebookYour account was disabled for violating the Facebook TermsUnfortunately, this means that we will not be able to reactivate your account for any reason Facebook is a community where people connect and share with friends using their real identitiesThis means: - Your account must list your real full name and birthday - Personal accounts must represent individual people onlyIt's a violation of Facebook policy to use a personal Timeline to represent anything other than yourself (ex: celebrities, pets, ideas, objects, etc.) - Using your account created to repeatedly contact strangers for business or dating purposes is not allowed For more information about these policies, please review the Facebook Community Standards: https://www.facebook.com/communitystandards Additionally, since you have already contacted Facebook directly regarding this issue via email, you can continue corresponding with Facebook through email View updates from your support dashboard: https:// [redacted] Thanks, [redacted] The Facebook Team Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/10/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to know how I violated the Facebook terms exactlyYou have determined me to be guilty without telling me what I am guilty of and giving me a chance to defend myself against your accusations I am greatly offended that you would simply disable my account without giving me any reason as to why you choose to do soSimply stating 'policy violation' is like putting someone in jail because they 'committed a crime' I am sure the general public would agree with me Final Business Response / [redacted] (4000, 9, 2014/10/14) */ Hi [redacted] , You have already begun the appeal process and have an open support ticket with a Facebook representativeIt appears that you have not responded to our most recent request for additional documentation so that we can continue processing your request Please respond to the most recent email you have received from a member of the Facebook Support Team with the requested documentation and we will be happy to further investigate your request Unfortunately, we will be unable to assist you in any way until we have received the additional information that we have requested Thanks, [redacted] The Facebook team