Facebook

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for contacting the Revdex.com.Unfortunately, we are not able to refund these charges. Our records show that you previously disputed charges and as a courtesy we issued a one-time refund. However, when you received the refund, it was stated that we would be unable to issue a refund...

again for purchases made under the same conditions. We apologize for any inconvenience this may cause.When you make a purchase, you agree to our Terms and Conditions by clicking the 'Buy' button. Our Payment Terms are always available for review at:[redacted]To avoid future accidental or unauthorized charges, you may consider removing your payment method from this account. To edit or remove payment methods, follow these instructions:1) Go to "Account Settings" in the "Account" drop-down menu on the top right of your home page2) Click "Payments"3) Next to "Payment Methods", click "Manage".You will then be able to edit or remove payment methods from your account.We appreciate your understanding. Please let us know if you have additional questions.Thanks for contacting Facebook,[redacted]Payment Support SpecialistFacebook

Complaint: [redacted]
I am rejecting this response because: I still cannot access my account. Facebook failed to solve my problem.
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:
Still haven't unblocked my accountSincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:Still trying to resolve the issue "[redacted] theirs the link for facebookSincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]Thanks,The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because: this is an automated response and does not answer any of my previous comments or questions.  I will ask again. How do I turn my Facebook account back on?  You threw me out and it is near impossible to speak to someone.  I am being treated like a digit as opposed to a customer.  This is unfair.  Please let me know how to get my account active again.  This is getting ridiculous.
Sincerely,
[redacted]

Hi [redacted],Unfortunately, only Page admins can choose to delete a Page. You will need to contact the person listed as the admin on the Page and ask them to either delete the Page for you or change your role to an admin so you can delete it yourself. Learn about the different Page roles and what they...

can do here[redacted] Thanks,The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:-[redacted]I need help with my Facebook Page:- [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- [redacted]Other:- [redacted]Thanks,The Facebook Team

Complaint:[redacted]I am rejecting this response because: I CAN'T visit the help centre as it requires me to log inSincerely,[redacted]

Hi [redacted]Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/09/14) */
Hi [redacted],
I'm very sorry to hear about your loss.
Facebook timelines are intended to represent the individual person using the profile; as a result, we've determined that this timeline should be converted to a Facebook Page. Many people...

use Facebook groups and Pages to come together and share memories about deceased friends and loved ones.
Don't worry, we'll help you convert this timeline into a Page the next time you log in. During this process, the profile picture, friends and public photos will be moved to a new Page. Your account will be converted into a business account so you can manage your Page and your ad campaigns.
For more information about this process, please visit:
https://www.facebook.com/help/XXXXXXXXXXXXXXX
Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/09/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I attempted their solution and when I enter my existing facebook email and password [redacted] the "admin" it tells me it is invalid. Still no contact information for assistance by email, phone, live chat....nothing. My issue remains unresolved.
Final Business Response /* (4000, 9, 2015/09/21) */
Hi [redacted],
Facebook accounts are designed for people to use their authentic identities to connect and share with each other. Using a profile to represent someone or something else doesn't comply with the Facebook Statement of Rights and Responsibilities.
If you'd like to use Facebook to represent your loved one, consider creating a Facebook Page.
Don't worry, we'll help you convert this timeline into a Page the next time you log in. During this process, the profile picture, friends and public photos will be moved to your new Page.
Thanks,
[redacted]
Facebook

Hi [redacted], Due to the volume of incoming inquiries, we handle all requests via email. We’re sorry to hear that you’re still having trouble logging into Facebook. To make sure that we can get you the help you need, please follow the link below:[redacted]Please keep in mind that we won't be able to respond to any additional questions here.Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/11/16) */
Hi [redacted],
Unfortunately, suggested games is a part of the Facebook product and is opt-in only. We appreciate your feedback and will pass ** on to the relevant team.
Thanks,
[redacted]
Community Operations
Facebook

Complaint: [redacted]I am rejecting this response because: After I login, I get stuck on this link: [redacted]
the response I received does not mention how to fix this.
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:The link does not work. Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2014/12/11) */
Thank you for your inquiry through the Revdex.com.
To address your inquiry in the most expedient manner, please visit the Payments Support Contact Form: https://www.facebook.com/help/contact/XXXXXXXXXXXXXXX
A Facebook...

representative will then be able to fully investigate your account.
Thanks,
[redacted]
Payment Operations
Facebook

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- Facebook is asking me to submit ID: [redacted]- I’m having issues with my name on Facebook: [redacted]Thanks,[redacted]The Facebook Team