Dear [redacted] , We have checked your order [redacted] according to your request and The refund has been applied for youAs the network connection it failed to refund to youAnd we have applied for you again and you will get the refund within 3-daysSorry for the inconvenience and troublesAny questions welcome contact our official email ID: [redacted] @ [redacted] .com regards! Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe don’t have the online service at presentAny questions welcome send email to usWe have sent the return shipping address to you by our email account: [redacted] @ [redacted] .com Please check it for your referenceOnce you send the parcel back, please provide the tracking number so that we can follow the parcelAnd we will process the refund for you once we get the return parcelRegards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Dear Customer, We have rechecked your order. The lost item [redacted] is $13.69, and you only pay $12.32 via enjoying the coupon, and the taxes depend on your local custom. WE won't bear the cost. So here we have processed $12.32 refund for you. You will get within 3-7 days. regards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me You have refunded my order but not sent me a return label with whivh to return this order Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Dear ***, We apologize for any inconvenience caused to youAfter checking our history message , we have replied your email and you have got back to usYour order #*** was shipped via USPS with the tracking number#***, we tracked it by here: https://***.net that
shows it has been delivered, it should have arrived early, as a result of strict customs inspection, numerous packages have piled up in customsthere may be some days delay in deliveryIt is out of our control, we hope you can understand that. For any inconvenience caused to you, we'd like to refund the shipping fee for you once you receive the parcelAs you know the shipping has charged for the shipping agent not us. Once again, sorry for any inconvenience caused to youIf you have any question about your order, please feel free to contact at: ***@***.com
Dear ***, We apologize for any inconvenience caused to youWhen you made the order, you have known free shipping is unable to track on line ,we have posted it on our website clearly , we hope you can check it carefully before you make the order. There are three items in your
order ***, the item #***_has been canceled and made the refund for you , and you will receive the refund in 1-business daysThe rest of items separately as our warehouse status, they may not arrive at the same time***_3 was shipped in one parcel on 11/28/***_was shipped in one parcel on 11/28/Free Shipping is unable to track on line as you have chosen free shipping without paying any postageNormally, it would take 10-working days to be delivered form shipping dayWe have sent million of parcels , 98% of them can arrived customer's address. As long as the address you left is correct ,we can promise you can receive the parcel finallyAnd we will be responsible for any damages or losses incurred in the shipping process. Shipments are in transit, you will receive them in short time , and it is in time frame at present , Your patience will be highly appreciatedIf you have any questions, pls don't hesitate to contact us at ***@***.com
Hi ***, We apologize for any inconvenience caused to youWe have checked our history message, you mentioned you have received your parcel if you need we can post the history message on here. Second, Total Delivery Time= Processing Time + Delivery TimeNormally,
we need 1-business days to process the items after paymentFor the shipping time, it depends on the shipping method you choose and the country you locatePlease click here to see the estimated time of delivery: http://***.com.htm. You have chosen the free shipping has not paid postage, Normally it takes 10-business days to be delivered to your country , so you received your parcel in time frameWe hope you can understand thatHave a nice day!(*???)
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are pairs of socks in your order100793_1, 101429_1, 101729_1, 101429_2, And the pair which you have got is 101729_The picture you can check here:
http://www.***.comAnd for the rest of socks, we did send them out with the 101729_on same day in different parcelSo you may get the parcel within next 3-daysIf not then please contact us for refundOur official email ID: ***@***.comRegards, Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused youAccording to our return policy, the return shipping fee will be on you if you insist on sending the items back.( please check the return policy in item's page) And you can contact our official email account: ***@***.com for getting the return addressThanks for your supportingregards, Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have done the refund for youYou will get the refund within 3-daysregards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
WE confirm the cancellation of the order had been over one hour since paying the orderOr we have cancelled the order according to the customer's request
Dear Customer, Sorry for replying you lateWe have checked your order ***There are items in your order118424_7/121684_4/124166_7/73381_4/82501_4/76383_4/131362_4/87847_4. Above of items were shipped out in one parcel with tracking number ***Parcel had
reached to destinationhttp://www.***.net2017-07-23:***, NY, Departed USPS Destination Facility, Your item departed our ***, NY destination facility on July 5, at 11:pmThe item is currently in transit to the destination76848_was shipped in one parcel with tracking number ***You can track by this link: http://www.***.netPlease check it for your reference76848_was canceled according to your requestYou might get the refund within 3-daysRegards! Bellelily Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have checked your order ***Sorry that we don’t find any history emails from you in our official email accountCould you kindly send us the pictures to ***@***.com and ***@***.com, I
will follow and check to provide the solution for you surelyWaiting for your replyRegards! Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again, this is the same response I have receivedI cannot use the shirt as it was a holiday shirtThank you.
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below The message I received from the business is the same type of messages I have been receiving from March-I still have NOT received anything and probably never will I want my money backI have checked with my post office countless times and still nothing.
Regards,
*** ***
Dear ***, We apologize for any inconvenience caused to youAfter checking, your order #*** was shipped via surface mail on 12/11/2017. Free Shipping is unable to track on line as you have chosen free shipping without paying any postageNormally, it would take 10-
working days to be delivered form the shipping day. It is in time frame so far , as you know it is hard to control the delivery time when the parcel is in transitsometimes it is quick, sometimes it is slowit is out of our controlAnd we can't avoid some days delay in transit like bad weather, customs clearance and so on.but we try our best to get your parcel to youAs long as the address you left is correct ,we can promise you can receive the parcel finallyAnd we will be responsible for any damages or losses incurred in the shipping process. f you still can't receive it on 1/11/2018, we'd like to send the replacements for you ? if you don't want the original item you ordered , you can choose the season item with similar price to replace it. is that ok ? If you have any question about your order, please feel free to contact at: ***@***.com
Dear [redacted] , We have checked your order [redacted] according to your request and The refund has been applied for youAs the network connection it failed to refund to youAnd we have applied for you again and you will get the refund within 3-daysSorry for the inconvenience and troublesAny questions welcome contact our official email ID: [redacted] @ [redacted] .com regards! Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe don’t have the online service at presentAny questions welcome send email to usWe have sent the return shipping address to you by our email account: [redacted] @ [redacted] .com Please check it for your referenceOnce you send the parcel back, please provide the tracking number so that we can follow the parcelAnd we will process the refund for you once we get the return parcelRegards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Dear Customer, We have rechecked your order. The lost item [redacted] is $13.69, and you only pay $12.32 via enjoying the coupon, and the taxes depend on your local custom. WE won't bear the cost. So here we have processed $12.32 refund for you. You will get within 3-7 days. regards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me You have refunded my order but not sent me a return label with whivh to return this order Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Dear ***, We apologize for any inconvenience caused to youAfter checking our history message , we have replied your email and you have got back to usYour order #*** was shipped via USPS with the tracking number#***, we tracked it by here: https://***.net that
shows it has been delivered, it should have arrived early, as a result of strict customs inspection, numerous packages have piled up in customsthere may be some days delay in deliveryIt is out of our control, we hope you can understand that. For any inconvenience caused to you, we'd like to refund the shipping fee for you once you receive the parcelAs you know the shipping has charged for the shipping agent not us. Once again, sorry for any inconvenience caused to youIf you have any question about your order, please feel free to contact at: ***@***.com
Dear ***, We apologize for any inconvenience caused to youWhen you made the order, you have known free shipping is unable to track on line ,we have posted it on our website clearly , we hope you can check it carefully before you make the order. There are three items in your
order ***, the item #***_has been canceled and made the refund for you , and you will receive the refund in 1-business daysThe rest of items separately as our warehouse status, they may not arrive at the same time***_3 was shipped in one parcel on 11/28/***_was shipped in one parcel on 11/28/Free Shipping is unable to track on line as you have chosen free shipping without paying any postageNormally, it would take 10-working days to be delivered form shipping dayWe have sent million of parcels , 98% of them can arrived customer's address. As long as the address you left is correct ,we can promise you can receive the parcel finallyAnd we will be responsible for any damages or losses incurred in the shipping process. Shipments are in transit, you will receive them in short time , and it is in time frame at present , Your patience will be highly appreciatedIf you have any questions, pls don't hesitate to contact us at ***@***.com
Hi ***, We apologize for any inconvenience caused to youWe have checked our history message, you mentioned you have received your parcel if you need we can post the history message on here. Second, Total Delivery Time= Processing Time + Delivery TimeNormally,
we need 1-business days to process the items after paymentFor the shipping time, it depends on the shipping method you choose and the country you locatePlease click here to see the estimated time of delivery: http://***.com.htm. You have chosen the free shipping has not paid postage, Normally it takes 10-business days to be delivered to your country , so you received your parcel in time frameWe hope you can understand thatHave a nice day!(*???)
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are pairs of socks in your order100793_1, 101429_1, 101729_1, 101429_2, And the pair which you have got is 101729_The picture you can check here:
http://www.***.comAnd for the rest of socks, we did send them out with the 101729_on same day in different parcelSo you may get the parcel within next 3-daysIf not then please contact us for refundOur official email ID: ***@***.comRegards, Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused youAccording to our return policy, the return shipping fee will be on you if you insist on sending the items back.( please check the return policy in item's page) And you can contact our official email account: ***@***.com for getting the return addressThanks for your supportingregards, Fairyseason Team
All I want is a refund
*** ***
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have done the refund for youYou will get the refund within 3-daysregards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
WE confirm the cancellation of the order had been over one hour since paying the orderOr we have cancelled the order according to the customer's request
Dear Customer, Sorry for replying you lateWe have checked your order ***There are items in your order118424_7/121684_4/124166_7/73381_4/82501_4/76383_4/131362_4/87847_4. Above of items were shipped out in one parcel with tracking number ***Parcel had
reached to destinationhttp://www.***.net2017-07-23:***, NY, Departed USPS Destination Facility, Your item departed our ***, NY destination facility on July 5, at 11:pmThe item is currently in transit to the destination76848_was shipped in one parcel with tracking number ***You can track by this link: http://www.***.netPlease check it for your reference76848_was canceled according to your requestYou might get the refund within 3-daysRegards! Bellelily Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have checked your order ***Sorry that we don’t find any history emails from you in our official email accountCould you kindly send us the pictures to ***@***.com and ***@***.com, I
will follow and check to provide the solution for you surelyWaiting for your replyRegards! Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again, this is the same response I have receivedI cannot use the shirt as it was a holiday shirtThank you.
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below The message I received from the business is the same type of messages I have been receiving from March-I still have NOT received anything and probably never will I want my money backI have checked with my post office countless times and still nothing.
Regards,
*** ***
Dear ***, We apologize for any inconvenience caused to youAfter checking, your order #*** was shipped via surface mail on 12/11/2017. Free Shipping is unable to track on line as you have chosen free shipping without paying any postageNormally, it would take 10-
working days to be delivered form the shipping day. It is in time frame so far , as you know it is hard to control the delivery time when the parcel is in transitsometimes it is quick, sometimes it is slowit is out of our controlAnd we can't avoid some days delay in transit like bad weather, customs clearance and so on.but we try our best to get your parcel to youAs long as the address you left is correct ,we can promise you can receive the parcel finallyAnd we will be responsible for any damages or losses incurred in the shipping process. f you still can't receive it on 1/11/2018, we'd like to send the replacements for you ? if you don't want the original item you ordered , you can choose the season item with similar price to replace it. is that ok ? If you have any question about your order, please feel free to contact at: ***@***.com