Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are items in your order***_4/***_5/***_5/***_were shipped out via ***_was shipped out via ***And the two parcels were delivered
successfully by link: http://www.***.net2017-03-14:***, ** ***, Delivered, Front Door/Porch, Your item was delivered at the front door or porch at 2:pm on March 29, in ***, ** ***Please check it for your reference Regards! Fairyseason Team
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are items in your order***_was shipped out via ***And it was delivered successfully for long time***_1/***_4/***_3/***_were shipped out via another
parcelAfter checking with our shipping agentThe two parcels were delivered successfully for long timePlease check with your local post office for getting the parcel earlierRegards! Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards, *** ***
Sorry for the inconvenience and troubles caused to youWe have checked your order ***This order was locked as you wanted to change the sizePlease confirm us which size you’d like to change for your items, we will check and get back to you asapAny questions welcome contact us
with our official email account: ***@***.comRegards! Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have checked your order ***This order was placed on June 16th 23:34:And we got your email on 17th 12:It had passed hoursYour order was shipped out on June 20thWe can’t cancel the shipped
parcelIf you don’t want it please refuse the parcel when it arrivesAnd we will process the refund once we get the return parcelRegards, Fairyseason Team
Dear ***, Sorry for replying you lateWe have checked your order ***This parcel was returned. 2016-11-09:34 ***, ** ***, Insufficient AddressAnd we confirm that the parcel was returned to us alreadyThe refund has been done for youPlease check your
accountAnd next time please contact our official email account about this issue directlyAnd we will process the refund for you in timeregards, Fairyseason Team
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***This order was placed on Apr 17th and shipped out on 17thThe order will be processed automatically and shipped out immediately since paymentAnd we can’t cancel the order which
the parcel was shipped out alreadyWish you kindly understand itAnd for your inconvenience here we have don the $refund for youParcel will get there soonRegards, Fairyseason Team
Dear ***, Sorry for inconvenience and troubles caused to youWe have checked your order ***of your items were returned as you have filled your family name in the street of addressAnd we have promised to refund the cost to youAs you know we have several thousands of orders,
All payment and refund are processed by system, so system can only refund to your card which you used to pay the orderAnd your case is not available here we can refund to your *** accountPlease provide your *** account with order number on the title to email: ***@***.com and ***@***.comWe will proceed the refund of the returned items $for you Waiting for your reply Regards! Fairyseason Team
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***This item is very hot and popular, and we have got many compliments from other customersAnd the quality is also very goodPlease re-check for your referenceFor your troubles
here we have done 20% refund of this item to you, you may get within 3-daysregards, Bellelily Team
Dear ***, Sorry for the inconvenience and troubles caused to you.We are reliable site although we don’t have the online phone servicesIf any questions you can contact us via our help center: http://www.bellelily.comAnd we have checked your order ***, you have requested us to
canceled itAnd this order had been canceled and we have done the refund for you on Feb 9THYou should have got the refund for long timePlease check it for your referenceRegards, Bellelily Team
Dear ***, We are so sorry for the delay in replying your massage and any inconvenience caused to you.Owing to the rush of message and orders for Christmas, there may be some days delay in replying your message, you can contact us at service@***.com, we will try our best to
reply you asap. There are items in your order #***, ***_was shipped in one parcel with the tracking number#*** , the rest of items have been shipped with the tracking number#*** , status can be tracked by here: http://www.***.net. Due to service limitations imposed by airlines,coupled by extremely heavy peak volumes, there is presently congestion for airmail to some destinations in USAs a result we’re currently encountering delays on all outgoing mail and parcel delivery services to US. It is out of our control , would you please wait for some days ? we hope you can receive the parcel soon , we will stay with you until you receive the parcel. If you have any question about your order, please feel free to contact at: service@***.com
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are items in your order***_2/***_were shipped out in one parcel on Feb 27th***_was shipped out on Mar 3rdThey can’t be tracked online as you have chosen the free shipping without paying any postageAnd according to the delivery time, the parcel should have arrived the local post office, so please contact them to get the parcel earlierWe will stay with you until you get the parcelRegards, Fairyseason Team
They are asking me to keep the pants and give them to a friend and offering to take 10% off my next purchaseI didn't purchase the pants for a friend I purchased them for myselfI have simply asked them for a return label to send them back for a full refund of in which their response was " it will cost us to much to give you a return label if you want to return them the shipping cost would be in you"Yet they shipped them to me for free
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have checked your order ***The parcel was shipped out in Feb with free shipping which is unable to track as you didn't pay the postageIf you don't get the parcel within 7-days, please contact our
official email ID: ***@***.com with your correct and full addressWe will arrange re-sending for freeregards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThis company sent me a faulty product! I want ALL my money backAs a business, you cannot swindle people out of their money by advertising a product, sending them a product that is nothing like shown, and then telling them they cannot have their money back ( or in my case only 15%)It's against the LAW! I deserve ALL my money back and this company should be investigatedIf I do not get all my money back I will continue this complaint with the Attorney General, newspapers, etcThis company should NOT be allowed to do this to peopleI attached a picture of the sweater they sent meThe sleeves are made shorter and it's not even made out of the same material as what's advertised
Regards,
*** ***
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***The order was placed on Apr 6th and was shipped out on 10th with free shipping which is unable to track online as you don’t pay any postageAnd normally it will arrive in
8-days, but it might be delayed as the customs inspectionSo Wish you kindly waiting patient for it and we will stay with you until you get the parcelRegards Bellelily Team
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The refund you issued me wasn't even the 25% you promised Not to mention, I'm not satisfied with this discourse, as I stated previously I was refunded $of $I paidI demand a full refund for the faulty items that you sold me
Regards,
*** ***
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are items in your order***_4/***_5/***_5/***_were shipped out via ***_was shipped out via ***And the two parcels were delivered
successfully by link: http://www.***.net2017-03-14:***, ** ***, Delivered, Front Door/Porch, Your item was delivered at the front door or porch at 2:pm on March 29, in ***, ** ***Please check it for your reference Regards! Fairyseason Team
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are items in your order***_was shipped out via ***And it was delivered successfully for long time***_1/***_4/***_3/***_were shipped out via another
parcelAfter checking with our shipping agentThe two parcels were delivered successfully for long timePlease check with your local post office for getting the parcel earlierRegards! Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards, *** ***
Sorry for the inconvenience and troubles caused to youWe have checked your order ***This order was locked as you wanted to change the sizePlease confirm us which size you’d like to change for your items, we will check and get back to you asapAny questions welcome contact us
with our official email account: ***@***.comRegards! Fairyseason Team
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have checked your order ***This order was placed on June 16th 23:34:And we got your email on 17th 12:It had passed hoursYour order was shipped out on June 20thWe can’t cancel the shipped
parcelIf you don’t want it please refuse the parcel when it arrivesAnd we will process the refund once we get the return parcelRegards, Fairyseason Team
Dear ***, Sorry for replying you lateWe have checked your order ***This parcel was returned. 2016-11-09:34 ***, ** ***, Insufficient AddressAnd we confirm that the parcel was returned to us alreadyThe refund has been done for youPlease check your
accountAnd next time please contact our official email account about this issue directlyAnd we will process the refund for you in timeregards, Fairyseason Team
We have done the refund on this order for the buyer, and he may get the refund within 3-7days
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***This order was placed on Apr 17th and shipped out on 17thThe order will be processed automatically and shipped out immediately since paymentAnd we can’t cancel the order which
the parcel was shipped out alreadyWish you kindly understand itAnd for your inconvenience here we have don the $refund for youParcel will get there soonRegards, Fairyseason Team
Dear ***, Sorry for inconvenience and troubles caused to youWe have checked your order ***of your items were returned as you have filled your family name in the street of addressAnd we have promised to refund the cost to youAs you know we have several thousands of orders,
All payment and refund are processed by system, so system can only refund to your card which you used to pay the orderAnd your case is not available here we can refund to your *** accountPlease provide your *** account with order number on the title to email: ***@***.com and ***@***.comWe will proceed the refund of the returned items $for you Waiting for your reply Regards! Fairyseason Team
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***This item is very hot and popular, and we have got many compliments from other customersAnd the quality is also very goodPlease re-check for your referenceFor your troubles
here we have done 20% refund of this item to you, you may get within 3-daysregards, Bellelily Team
Dear ***, Sorry for the inconvenience and troubles caused to you.We are reliable site although we don’t have the online phone servicesIf any questions you can contact us via our help center: http://www.bellelily.comAnd we have checked your order ***, you have requested us to
canceled itAnd this order had been canceled and we have done the refund for you on Feb 9THYou should have got the refund for long timePlease check it for your referenceRegards, Bellelily Team
Dear ***, We are so sorry for the delay in replying your massage and any inconvenience caused to you.Owing to the rush of message and orders for Christmas, there may be some days delay in replying your message, you can contact us at service@***.com, we will try our best to
reply you asap. There are items in your order #***, ***_was shipped in one parcel with the tracking number#*** , the rest of items have been shipped with the tracking number#*** , status can be tracked by here: http://www.***.net. Due to service limitations imposed by airlines,coupled by extremely heavy peak volumes, there is presently congestion for airmail to some destinations in USAs a result we’re currently encountering delays on all outgoing mail and parcel delivery services to US. It is out of our control , would you please wait for some days ? we hope you can receive the parcel soon , we will stay with you until you receive the parcel. If you have any question about your order, please feel free to contact at: service@***.com
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***There are items in your order***_2/***_were shipped out in one parcel on Feb 27th***_was shipped out on Mar 3rdThey can’t be tracked online as you have chosen the free shipping without paying any postageAnd according to the delivery time, the parcel should have arrived the local post office, so please contact them to get the parcel earlierWe will stay with you until you get the parcelRegards, Fairyseason Team
They are asking me to keep the pants and give them to a friend and offering to take 10% off my next purchaseI didn't purchase the pants for a friend I purchased them for myselfI have simply asked them for a return label to send them back for a full refund of in which their response was " it will cost us to much to give you a return label if you want to return them the shipping cost would be in you"Yet they shipped them to me for free
Dear Customer, Sorry for the inconvenience and troubles caused to youWe have checked your order ***The parcel was shipped out in Feb with free shipping which is unable to track as you didn't pay the postageIf you don't get the parcel within 7-days, please contact our
official email ID: ***@***.com with your correct and full addressWe will arrange re-sending for freeregards, Fairyseason Team
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThis company sent me a faulty product! I want ALL my money backAs a business, you cannot swindle people out of their money by advertising a product, sending them a product that is nothing like shown, and then telling them they cannot have their money back ( or in my case only 15%)It's against the LAW! I deserve ALL my money back and this company should be investigatedIf I do not get all my money back I will continue this complaint with the Attorney General, newspapers, etcThis company should NOT be allowed to do this to peopleI attached a picture of the sweater they sent meThe sleeves are made shorter and it's not even made out of the same material as what's advertised
Regards,
*** ***
Dear ***, Sorry for the inconvenience and troubles caused to youWe have checked your order ***The order was placed on Apr 6th and was shipped out on 10th with free shipping which is unable to track online as you don’t pay any postageAnd normally it will arrive in
8-days, but it might be delayed as the customs inspectionSo Wish you kindly waiting patient for it and we will stay with you until you get the parcelRegards Bellelily Team
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The refund you issued me wasn't even the 25% you promised Not to mention, I'm not satisfied with this discourse, as I stated previously I was refunded $of $I paidI demand a full refund for the faulty items that you sold me
Regards,
*** ***