Fas Gas (Taber)

Dear [redacted],   Thanks for keeping us notified for Revdex.com consumer complaints.   We sincerely apologize for the inconvenience caused to [redacted]. We have tried to contact [redacted] on different occasion however could not reach him. We found some technical issues processing the...

refund back in same card /account used for the payment. We would request [redacted] to share his following information and we will send him a cheque for iYogi Exclusive FDS Plan for 1 Year ($120.00) as promised.   Name on Check : _________________ Mailing Address : _________________ (to deliver the check)   We appreciate your patience and cooperation.   Regards, Active Response Team iYogi

Dear [redacted],   With regards to the complaint filed by [redacted], we have contacted [redacted] to offer technical support from our expert team. However as he wanted the refund for his active subscriptions, we have  processed the refunds which will be credited within 7-10...

Business Days.   We appreciate your patience and cooperation.   Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],   We have forwarded the complaint to the team concerned in order to check the refund status. We will get back to the consumer over this.     Regards Active Response Team iYogi

Dear [redacted],   Thank you for keeping us notified about consumer complaints via Revdex.com.   We apologize for the inconvenience caused to [redacted] and would like to inform her that the refund has been processed from our end on 12/**/2015. It generally takes 5-7 business days for the...

amount to get credited to an account/credit card. We request [redacted] to confirm once she receives the refund.   We once again apologize for the inconvenience caused.   Regards Active Response Team iYogi

To Dispute Resolution Team,   We were not able to contact [redacted] in order to arrange a call from the Expert team. As mentioned by [redacted] about the call, he would have received a call from someone trying to impersonate iYogi.   In our last response, we requested [redacted] to share the best time to reach him however as we did not get the requested information, no call was arranged from our side.   Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]The company has repeatedly said the same when I talked with them starting in January of this year. I did not receive what I had ordered in November 2015. I will not be satisfied until I get the refund, supposedly in 5-7 days. I don't believe them at all.  I have lost complete trust wi this business. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
[redacted]
[redacted] 
[redacted]This is my name and address for my refund cheque .  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Their response does not surprise me. Yes they did refund my money, but whatever they did to my computer will cost up to two hundred dollars to fix. If you read other complaints about Iyogi on the internet, you will see that these type of complaints are common.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To Dispute Resolution Services,   In our last response, we requested the consumer to contact us via [redacted] to get support.   Regards Active Response Team iYogi

To Dispute Resolution Services,   We have forwarded the check details to the team concerned and will prioritize the refund check.   Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

We have received NO refund.  Person originally assigned this case was removed.  I need a person to contact regarding this OPEN/INCOMPLETE claim.  I need help. [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and while I accept that the company will not refund the monies for coverage I have no use for, how about they remove their logo from my computer.  They put it on there, so they can remove it.  That will be at least a small degree of satisfaction.  Thank you.
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],   We would like to apologize to [redacted] for the inconvenience caused. We were able to see a charge of $149.99 for an extra subscription on 02/**/2016, however this charge was authorized by [redacted]. As per the refund request, we have initiated the refund for...

this charge and the consumer will receive the refund back to the same card through which it was deducted in the next 7-10 business days.   We thank you for your patience and cooperation.     Regards Active Response Team iYogi

Revdex.com:At this time, I have not been contacted by iYogi, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

To Dispute Resolution Services,   We apologize for the inconvenience caused to the consumer and would like to inform you that we have forwarded the refund request to the team concerned. Once we receive the calculated and eligible refund amount we will get back to the consumer.  ...

  Regards Active Response Team iYogi

At this time, I have been contacted directly by iYogi, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 
 Please note this company continues to call me to solicit despite me asking to remove my number at least two dozen times   The company calls me but never addresses this complaint filed   
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],   We are sorry to hear about the unsatisfactory experience of [redacted]. The refund request has been forwarded to the team concerned however the direct refund is not possible in this case hence we request [redacted] to share the following details via Revdex.com or via an email to...

[redacted] so that a refund check can be sent.   Name on Check: ___________ Address: _________________     Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Complaint [redacted] has been resolved.    Although they promised a check in US Mail, iYogi credited our Discover card account for $99.99.   
Sincerely,
[redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me; however, the matter has NOT yet been fully resolved as no refund has been posted to my credit card to date (July **, 2016 - See attachment)
Sincerely,
Douglas K[redacted]