Fas Gas (Taber)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:I HAVE EMAILED THEM MY INFORMATION AS FOLLOWS NAME ON CHECK : *** *** ADDRESS: * *** *** *** *** ** ***I STATED TO IYOGI I WILL COMPLETE A SATISFACTION SUMMARY ONCE I RECEIVE A REFUND CHECK FOR THE TOTAL AMOUNT I PAID , SINCE THEY DID NOT FULLFILL THIER CONTRACT OF SERVICES
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** ***, We apologize for the concerns related to the refundWe have forwarded the refund request to the team concerned for the refund amount of $*** *** will receive the refund in the next 7-business days in the same card through which the charge was deducted
Regards Active Response Team iYogi

Dear *** ***, Thank you for keeping us notified about consumer complaints via Revdex.com We sincerely apologize for the inconvenience caused to *** ***We have tried to contact *** *** to inform him that we are unable to process the refund directly to the card as promised, however
could not reach himAs we now need to process the refund through check, we request *** *** to provide us the following check details*** *** can also forward this information by sending email to *** Name on Check : ____________ Address (to deliver the check) : _____________ Regards, Active Response Team IYogi

I have received the check. *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:Is this a refund for everything?! I received several back to back calls, min apart on 12/**/I was unable to answer as I was at an apptThe message stated that someone would call back the next dayWell no one did againI tried to call the following day but again no answerI do Not want Iyogi at allIt is terrible service with even worse customer assistanceI do not complain often but this has been the worst business to deal with. Thank you *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

To Dispute Resolution Team,   We would like inform you that a check for $120.00 was sent to “[redacted]”. We hope that [redacted] would have received the check by now.   Check No [redacted]     Regards Active Response Team iYogi

To Dispute Resolution Services,   We have forwarded the check details to the team concerned. The consumer will receive the check soon.     Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They have not contacted me.  A hacker did contact me in their name and almost stole $500.00 via a [redacted] transfer.No one legitimate has contacted me. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Revdex.com,We would like to reiterate that we have already gone ahead and refunded the amount that the customer paid us. He hired us for tech service, didn't like the service so he got his money back. We shouldn't be dragging this case too long to waste everybody's time. We request the Revdex.com to close this case. ThanksRegardsART, iYogi

Dear [redacted],   We would like to apologize to [redacted] for the inconvenience caused. We have forwarded the request to the team concerned to share the refund details. We also request [redacted] to share the following details which will be used to send a refund check, in case the refund was not...

successful.   Name on Check: __________ Address: ________________   [redacted] can share the required details via Revdex.com or by sending an email to [redacted].   Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I had been promised payment 3 times previously and payment was never received. They (iyogi) have not made an effort to contact me.  I have since tried talking with them twice on the [redacted] of Feb 2016 and was hung up on once and disconnected the second time.  I will not consider this settled until I have payment in my possession!  [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 I received a call from a person saying they were callling in responce to my complaint gained control of my computer in the pretense of correcting the problem but gleened my information and I've been forced to change all my contacts, credit cards, and have my hard drive scrubbed. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am still waiting for the refund check to arrive.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],Thanks for the complaint notification. As per the details given here in the complaint , we are not able to pull up any customer account . We are sure though that there is one however under a different email ID or phone no. We request the customer to provide us with the same so that...

we can look into it and help him resolve this case.ThanksRegardsActive Response TeamiYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have not yet received my refund. IYogi indicated that they will refund my money and requested my name and address in order to mail my refund to me.  That information is: [redacted].I am expecting a refund in the amount of $313.99.  That includes $187.99 for my order of Microsoft Office 2013 that was never received.  It also includes $126.00 for the time remaining on my service contract.  I paid $179.99 for a 5 year contract and still had 3 1/2 years remaining.  (In my original submission, I thought it was a 4 year contract.  I found my original paperwork and learned that it was 5 years.) As soon as I receive the check and it has cleared my bank, the issue will be resolved.  Thanks.   
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 iYogi continues to call during the business day when I am at work, but they never leave a call back number.  The number I have is for technical service.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
 Sincerely,
[redacted]