Fas Gas (Taber)

Dear *** ***, We would like to inform *** *** that the check will be sent today and we will share the check details to *** *** within hours via email Regards Active Response Team iYogi

To Dispute Resolution Services, We apologize for the delay in the refund checkThe consumer will receive the check soon Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Your representative when asked several times, indicated that iYogi was associated with ***. It was not until I spoke to a "Supervisor" and asked him several times also that he finally admitted that your company is NOT affiliated with ***Not to mention the fact that your company was trying to charge me $for unnecessary servicesWhen I contacted *** to fix the issue it was FREEYour company is a SCAM ripping people of! Your representatives were trying to pass as affiliates of ***That is WRONG!! STOP preying on innocent people with your SCAM practices!!! No this issue is NOT resolved!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by iYogi, Inc. regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I have not received any cash resolution to the matter as of *-MarchAs soon as the money has been deposited to the credit card on file a final notification will be forwarded to Revdex.com New York
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dea* *** ***, Thanks for keeping us notified for Revdex.com complaints from consumers We sincerely apologize for the inconvenience caused to *** ***We have processed the refund for Microsoft Office Home & Student ($187.99) via checkThis is for the same product that ***
*** purchased from Iyogi and it will take 10-business days to deliver this check at your mailing address We appreciate your patience and cooperation Regards, Active Response Team Iyogi

Dear B*** ***, We have initiated the refund request and MrK*** will receive the refund in the next 5-business days We apologize for the inconvenience caused due to the delay in refund Regards Active Response Team iYogi

Dear *** ***, Thanks for keeping us notified for Revdex.com consumer complaints We apologize for the inconvenience caused to *** ***We have contacted *** *** and as per discussion we have arranged the call back from our expert technician who will take care of his
computer issuesWe would request *** *** to wait for the call and as per schedule he will get the call back We appreciate your patience and cooperation Regards, Active Response Team iYogi

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
this reponse gives me no guarantee or time frame of refund or amount
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** ***, We would like to apologize to *** *** for the inconvenience causedWe would like to arrange a call from the expert group for *** *** so as to resolve all computer related issuesSo requesting *** *** to share the best time to contact her over the weekdaysWe
would also like to inform *** *** that the expert team works on schedule basis only, so requesting her to share the convenient time over weekdays and we will confirm the date & time of the scheduled call for her *** *** may share the requested details by an email to *** Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[There has been no attempt by Iyogi to contact us regarding a refund. We would like this refund to go through the Revdex.com and forwarded to us as I am not going to release any banking information or any personal information to this company. Can this refund be done with the Revdex.com as intermediary? I will give my mailing address to the Revdex.com only. Please respond.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** **, We are sorry to hear about the inconvenience faced by *** *** and would request her for the following details so that we can send her a refund check as this is a very old charge Name on Check: ____ Address: __________ *** *** can share the check details via
Revdex.com or by sending an email to *** Regards Active Response Team iYogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: It should not have taken a complaint to have iYogi call me backThe minute the customer service rep realized he lost the call I should have been called backIt has taken far too long to receive this responseI have contacted my credit card company and told them not to pay the bill and I have found an alternative solution to my virus protection that does not include this company.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThank you sincerely for your assistance
Sincerely,
*** ***

Dear *** ***, Thank you for keeping us notified about consumer complaints via Revdex.com We apologize for the delayed responseWe have contacted *** *** and arranged the call back from expert technician who will fix her technical issues on computer We appreciate for
your patience and cooperation Regards, Active Response Team Iyogi

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I have gotten communications with their intentions of: *** *** *** ***
*** *** *** *** ***
*** *** *** *** ** *** ** ***
*** ***
*** *** ***
*** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** *** ** *** *** *** ** *** ***
*** *** *** *** *** Sincerely,
*** ***
Begin forwarded message:From: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected] forwarded message:From: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]: "Avangate Refunds" Subject: Refund order #http://www.iYogi.com/Date: May 20, at 9:03:AM EDTTo: [email protected] Kim Patota,The refund you requested for order #from http://www.iYogi.com/ was approvedAvangate is processing the transfer of funds as the authorized reseller of iYogi Inc..The amount refunded USD will be transferred to your account as soon as possible.Best regards,Avangate BVhttp://www.avangate.com/support [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I expect full resolution asap otherwise I will reopen the complaint against this business
Sincerely,
*** ***

At this time, I have been contacted directly by iYogi, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
They wanted me to allow them access to my computer Last time I did they froze my computer and it took an expect to fix it after many hours
They keep calling from different numbers trying to get on my computer
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** ***,We would like to share the check details for the refund of $
sent to *** *** and would request him to confirm the receipt of the same.Check No***We request you to close this case as resolved after we receive refund
confirmation from *** ***.RegardsActive Response TeamiYogi

Dear *** *** We have forwarded the complaint to the team concerned in order to check the refund statusWe will get back to the consumer over this Regards Active Response Team iYogi