Fieldston Management Consulting LLC

They offered to refund me the money instead of a gift card for the shoes they never deliveredThis is acceptableIt is unacceptable that they refused to start Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I will close the complaint after the refund posts to my credit cardI just want to make sure so I don't have to open another complaint if I still don't get the refund Regards, S [redacted] D [redacted]

Hello W [redacted] ,Thank you for your responseUnfortunately we are unable to provide you with more compensation than what you originally paidThe section of the email you referenced does not guarantee that you will receive full MSRP of the product if you provide a receiptWe do apologize for any confusion or inconvenienceIf you would like to talk with us our number is 1-800-***-***Thank you,adidas AmericaConsumer Relations

Hello L [redacted] , We do apologize for any confusion or inconvenienceA full refund has been pushed back to your original form of payment for this missing orderYou should have access to these funds in a few business daysThank you, adidas America Consumer Relations

Hello K [redacted] , Thank you for reaching outWe have researched this further, and it appears both items in your order have shippedPlease check the tracking numbers assigned to your order for updated delivery informationThank you adidas America Consumer Relations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Here is the tracking number they asked for: [redacted] Regards, [redacted]

Hello S [redacted] , Thank you for your responseAn email with a promotional voucher has been sent directly to your inboxWe apologize for any inconvenienceThank you, adidas America Consumer Relations

Hello P***, We do apologize for any confusion or inconvenienceUnfortunately, your order was placed during a time when we were experiencing delays at the factory due to Chinese New YearWe are investigating the delay behind your order specificallyWe appreciate your continued patienceFor the trouble, we have sent an accommodation gift card to your emailThank you, adidas America Consumer Relations

Hello S***, We do apologize for any confusion or inconvenienceYour return has been processed and a digital gift card has been sent to your emailWe appreciate your patienceThank you, adidas America Consumer Relations

Hello:After I sent in my complaint I finally received a label so I could return the sneakers back to adidasShould I have any further issues I will reach out to you againThank you so much for your timeand response to this matter.Sincerely,P [redacted] B B***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, M [redacted] S [redacted]

Hello, This is the second complaint, it has been addressedPlease follow the instructions that was sent to your email addressWe are happy to issue a refund once the product is receivedThank you,adidas AmericaConsumer Relations

Dear ***,Thank you for your e-mail and interest in adidas.com!We are happy to inform you that your account has been credited in the amount of $for order number [redacted] Your credit was issued to the original method of paymentPlease note that it can take up to one full billing cycle for your refund to appear on your credit card statementFor purchases made with a gift card your refund will be applied to a new gift card and mailed to youYou should expect to receive your new gift card within days.We ask that you keep this e-mail in your files as confirmation of your credit.Thank you so much for your patience and loyalty to adidas.com.Thank you,adidas AmericaConsumer Relations

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I do hope that this won’t happen again to me or to any other individual Regards, S***

Dear Revdex.com, adidas opened a FedEx Claim for non-delivery on 08/29/FedEx records indicate the package was delivered and left at the address requested with Tracking # [redacted] on Friday 08/26/adidas has Issued the customer with a goodwill credit accommodation for this order in the full order amount of $on 09/02/

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint [To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.] The refund does not pay for me to order more ballsThey were on sale for a special priceI ordered You sent THere is absolutely no reason you should not be able to send me more ballsIf you want me to order new ones, then you need to match the price of the first order Regards, F [redacted] B***

Hello [redacted] , We do apologize for the issues you experiencedWe have forwarded your information about your experience to the Originals team for quality control purposesUnfortunately the Yeezy boost is sold out You can check for future restocks and news regarding the Yeezy's at http://www.adidas.com/us/kanye We are grateful for input such as yours expressing your experiences relating to our products adidas strives to be the leading sports brand in the world, and your feedback is vital to achieving that goal Please accept our apologies for any inconvenience this may have caused you Should you have any further questions or comments, please contact our Consumer Relations Department at (800) 448-1796, between 7:am and 5:pm PST, Monday through Friday Kind regards, adidas America Consumer Relations / [redacted] Style Definitions */

Hello M [redacted] ,Thank you for reaching out and we apologize for the delayIt appears this issue has been resolved by one of our customer service representativesPlease use the prepaid shipping label that was emailed to you to return the order you receivedA full refund for your order will be initiated as soon as that shipping label is scanned by UPS Thank you,adidas AmericaConsumer Relations

I was not the one who originally purchased the item so I don’t have the invoiceI have the shipping bag it came in and all tags are attached

Hi M***, Thank you for reaching outAfter conducting their investigation, FedEx determined that your order was delivered to the appropriate address, and your lost package claim was deniedTherefore, adidas is unable to issue a refund for this orderWe are not liable for packages that are lost or stolen after they are deliveredOur packages are shipped without a signature requirement, but you are welcome to change your delivery preferences for your address by contacting FedExThis is stated clearly on your order confirmation pageWe apologize for the inconvenienceAt this point the only other option is to reach out to your bankThank you, adidas America Consumer Relations