Fieldston Management Consulting LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I'm rejecting this resolution because of the fact that we did not use this gift card in any wayThe gift card was used in an adidas outlet store in Houston, Texas and we do not live there nor have we or my brother been there especially in MarchI'm sure this store has security footage to prove it was not us that used the card, why has this not been looked into? Additionally, I could provide prove that myself, my wife nor my brother where not there during the time of purchaseI will however need the exact date of the use in March in order for me to gather this proof that may be neededI would like an explanation as to why Adidas is not willing to recognize this as fraud and not investigate it further, based on the sheer fact that the logistics of this purchase do not work out.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]So it's best practice to not respond to multiple customer inquiries? I don't care about the refund, the money is irrelevant hereTo this day, nobody has replied to any of my original electronic inquiries
Regards,
B*** T***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint This is not my problem, I contacted adidas many times to get a refund and adidas brushed it away even though they approved of my refundYou have my address on file, adidas can send me a check in the amount of I DO NOT WANT A GIFTCARD
Regards,
L* Z***

Hello X***,Thank you for taking the time to contact usWe are happy to inform you that you have been credited for the full amount of your orderPlease note, refunds can take up to days to reach your accountIf you would like to talk with us our number is 1-800-***-***Thank you, adidas
AmericaConsumer Relations

Hi M** Thank you for reaching out, and we apologize for any confusionA lost package claim has been filed for your missing packageWe must wait until FedEx completes their investigation before we can proceedThis can take up to daysIf FedEx finds that there was an error in delivering
your package, we will issue you a creditUnfortunately we are not liable for packages that are lost or stolen after they are deliveredPlease continue to be patient as we wait to hear from FedEx.If you would like to talk with us our number is 1-800-***-*** Thank you,adidas AmericaConsumer Relations

Dear ***,Thank you for your e-mail and interest in adidas.com!We are happy to inform you that your account has been credited in the amount of $for order number***Your credit was issued to the original method of paymentPlease note that it can take up to one full billing cycle for
your refund to appear on your credit card statementFor purchases made with a gift card your refund will be applied to a new gift card and mailed to youYou should expect to receive your new gift card within days.We ask that you keep this e-mail in your files as confirmation of your credit.Thank you so much for your patience and loyalty to adidas.com.Thank you,adidas AmericaConsumer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
F* B*** I requested a replacement of the missing items not a refund

They offered to refund me the money instead of a gift card for the shoes
they never deliveredThis is acceptableIt is unacceptable that they refused to start
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Hello T***,Thank you for taking the time to contact usWe are happy to inform you that you have been credited for the full amount of your missing orderPlease note, refunds can take several business days to reach your accountThank you, adidas AmericaConsumer Relations

Dear ***
Thank you for your e-mail and your interest in adidas!
We do apologize for the issues experienced with the adidas.com website while attempting to place an order for the Yeezy BoostThe Yeezy Boost shoes sold out within a matter of minutes and the sheer volume of
customers attempting to order the Yeezy's delayed our website from updating carts for several hoursWe have forwarded information about your experience to the Originals team as well as our adidas.com call center for quality control purposes
You can check for future restocks and news regarding the Yeezy's at http://www.adidas.com/us/kanye
We are grateful for input such as yours expressing your experiences relating to our products. adidas strives to be the leading sports brand in the world, and your feedback is vital to achieving that goal
Please accept our apologies for any inconvenience this may have caused you
Should you have any further questions or comments, please contact our Consumer Relations Department at (800) ***, between 7:am and 5:pm PST, Monday through Friday
Thank you,
adidas America
Consumer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I have spoken with UPS a number of times, and they has stated they never denied my claim, and actually mailed paperwork to Adidas to resolve this matter.
Regards,
T*** M***

Hello R***,We do apologize for any inconvenienceWe understand that our special product releases can be frustrating, and we appreciate your feedbackWe have passed your comments along to the appropriate departmentUnfortunately, we are completely sold out of this hype productWe recommend you
continue to follow adidas Originals on Twitter for the latest updates on future releasesThank you,adidas AmericaConsumer Relations

Hello Gordon,Thank you for taking the time to contact usWe are happy to inform you that you have been credited for the full amount of your orderPlease note, refunds can take up to days to reach your accountIf you would like to talk with us our number is 1-800-***We are here Monday -
Friday am - pm PST.Thank you, Adidas AmericaConsumer Relations

Hello T***, We do apologize for any confusionWe understand that these situations can be frustrating, and we appreciate your feedbackWe have passed your comments along to the appropriate departmentFor all the trouble you have experienced, please find the accommodation gift card that we have
sent to your emailThank you, adidas America Consumer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
[Please ship to: ** *** ** *, Apt *** *** ***, NJ 07310.]
Regards,
*** ***

Hello K***, We do apologize for the frustration this situation has causedIt appears we have sent you instructions regarding the return of your defective productWe will process your return as soon as it is received at our officeAgain, we apologize for the inconvenienceThank you, adidas
America Consumer Relations

Hello J***, Thank you for reaching outCustomer feedback like yours is the only way to provide you with better product and a better experience, so we have passed your comments along to the appropriate departmentPlease be assured your feedback will be heardUnfortunately we are unable to offer
any price adjustments on hockey jerseysWe do apologize for any confusion or inconvenienceThank you, adidas America Consumer Relations

Hello B***, Thank you for taking the time to contact usWe are so sorry to hear about your experience, and we appreciate your feedbackIt appears you have been credited for the full amount of your orderPlease note, refunds can take several business days to reach your accountAgain, we
apologize for any confusion or inconvenienceThank you, adidas America Consumer Relations

Hello,We do apologize for any confusionAfter requesting for an update on the lost package claim that was filed for this order, it appears this claim is still under reviewPlease note: this lost package investigation can take up to days to be completedThank you,adidas AmericaConsumer Relations

Hello J***, Thank you for taking the time to contact usWe are happy to inform you that you have been added to our list to receive a digital gift card for your defective returnYou will receive a digital gift card in
your email in the next 1-business daysPlease be sure to check your spam foldersThank you, adidas America Consumer Relations