Fieldston Management Consulting LLC

Hello [redacted], Thank you for taking the time to contact us! Please note. Your account has been credited the 30% that was offered. You should receive an email shortly with a credit conformation. Thank you, adidas America Consumer Relations

Hello F[redacted],We do apologize for any confusion. Unfortunately, we are unable to place an order on your behalf for your replacement product. We do apologize for the inconvenience. We recommend you use your refund to place another order on adidas.com. Thank you,adidas AmericaConsumer Relations

[A default letter is provided here which indicates your...

acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
S[redacted] P**

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
I've already addressed how long it took for your company actually address this issue. I strongly believe you have this complicated process so that people forget and never claim their money or store credit. That's what it would have happened to me until I went through the Revdex.com. I don't care to buy any more products from this company. Please return my money. You can make a refund to the same credit card I used to pay for the defective product in the first place. 
Regards,
J[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Please have them email me the discount code for 50%. Thank you. 
Regards,
[redacted]

Dear [redacted],
We regret to inform you that your
recent request for a new
gift card has been deniedGift Cards are treated as cash; please view the
terms and conditions for gift card purchases on www.adidas.com/us/giftcards
Thank you,
adidas America
Consumer Relations

Hello S[redacted],Thank you for taking the time to contact us, and we apologize for the delay. Please note: your account has been credited $35.Thank you,adidas AmericaConsumer Relations

Hi [redacted],   We do apologize for any inconvenience this may have caused. In reference to order [redacted] we do apologize that you did not receive the product, cancelations do happen when it comes to shortage of inventory.   You were never charged for this transaction, we...

believe what you were seeing was an authorization hold on the credit card because you did make the attempt to make a purchase. If you would like to talk with us our number is 1[redacted]. We are here Monday - Friday 7 am - 5 pm PST. Thank you for your pursuit of the adidas brand. It’s always great to hear from customers who share our passion for sports and the sporting lifestyle

Hello [redacted]
Please describe the incorrect item you sent back that was purchased from [redacted]?Thank you,adidas AmericaConsumer Relations

I received an email from Adidas with the electronic gift card number & pin for the amount of $54.49.  It should be $56.18, the shoes cost $52.50 + 7% sales tax.   The amount they loaded also contradicts their email amount. Can you please contact Adidas for clarification?  Thank you

Hello [redacted],Thank you for reaching out. It appears there were multiple credit card authorizations on your account, however only one transaction was settled. The other authorization has been reversed, so that will fall off of your credit card statement shortly. If you continue to see this pending...

authorization after 5 business days, please contact your financial institution. If you have any questions, please don't hesitate to contact us. We can be reached at 800-[redacted]-[redacted]. Thank you,adidas AmericaConsumer Relations

Hello [redacted],After further research, I do see that your order was placed on 2/1/2017 the order was delivered on time. Please reference our help-topics page on adidas.com. We do have a 1-2 business day processing time frame. Your order will ship with your choice of shipping options, which was...

Expedited  Shipping-Free 2-4 business days.We do apologize if this was not made clear during check out. Thank you,adidas AmericaConsumer Relations

Hello [redacted], We do apologize for any inconvenience this may have caused, please note. A return label has been sent again today to  [redacted], it will come from [redacted].  Thank you,adidas AmericaConsumer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

They didn't even read my complaint and gave me a generic response. My complaint is because they said my order was cancelled due to my request. That never happened and they made a mistake. Instead of correcting their mistake they just told me I was out of luck. I understand the hype surrounding that show but to cancel customers orders then lie and say it was by their request is not right.

[A default letter is provided here which indicates...

your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
T** G[redacted]

Hello F[redacted],
Thank you for
taking the time to contact us. We are happy to inform you that you have been
credited for the missing items in your order. Please note, refunds can take several
business days to reach your account.
Thank you,
adidas
America
Consumer
Relations

Hello [redacted],Thank you for taking the time to contact us. We are happy to inform you that you have been credited for the remainder of your order. Please note, refunds can take several business days to reach your account. Thank you, adidas AmericaConsumer Relations

Hello Y[redacted], Thank you for reaching out. The balance of your digital gift card has been adjusted. Thank you, adidas America Consumer Relations

Hello X[redacted],Thank you for your response. Unfortunately we are unable to reship your missing order. Please feel free to use your refund to purchase your replacement. We apologize for any inconvenience. If you would like to talk with us, our number is 1-800-[redacted]-[redacted].Thank you, adidas AmericaConsumer Relations