Filmed Entertainment, Inc

February 13,
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*** *** ***
Revdex.com
NFront St
Harrisburg, PA
Re: Revdex.com Complaint ID ***
*** ***
*** *** *** ***
*** *** ** ***
Dear ***:
I am responding to the inquiry your office forwarded for ***-***
We were able to locate two accounts in ***-***’s name, but with a different address Please ask ***-*** to provide us with any previous addresses that may have been on the account.
***-*** may send the information by mail to *** ** *** *** *** ** ***, or by fax to ###-###-####
We will make every effort to resolve ***-***’s concerns as soon as we confirm the account information.
Thank you for your cooperation
You may contact me at ###-###-#### with any questionsYou may also send an e-mail to [email protected].
Sincerely,
*** ***
Correspondence Specialist
Email: [email protected]

August 18, Dear *** ***:I am responding to the inquiry
your office forwarded for *** ***.Our records indicate that a
COLUMBIA HOUSE DVD CLUB account was opened in *** ***’s name on March 25,
2008.The purchase commitment
associated with this
membership was to buy DVDs at regular Club price within
year of enrollmentWhen the purchase commitment was not fulfilled within the
specified time period, we added a charge of $to the accountThis amount
represents the cost of the DVDs remaining in the purchase commitment, plus
shipping and processing charges.When the balance remained
unpaid, we subsequently sold the account to ***.Though we are no longer the
creditor, as a courtesy we have contacted *** on *** ***’s behalf. *** informs us that they have closed the
file and taken steps to remove any adverse information from *** ***’s credit
report.*** *** may contact ***
directly at:*** *** ***
(***)*** *** *** ** ***###-###-####You may contact me at
###-###-#### with any questionsYou may also send an e-mail to [email protected],Kaitlynne GCorrespondence Specialist

January 8,
*** *** ***
class="MsoNormal">Revdex.com
NFront St
Harrisburg, PA
RE: Revdex.com Complaint ID #***
*** ***
BMG
Music Service Account #***
*** *** ***
La Habra, CA ***
Dear *** ***:
This is in response to the
inquiry your office forwarded for *** ***
Upon review, our records show
that a BMG Music Service account was opened in *** ***’s name on August 16,
2005. The address listed on the account
is *** ** *** ***, La Habra, CA ***
We shipped the following CDs
to the address on the account:
DATE
ARTIST TITLE PRICE
12/1/06 Dire Straits Best of Dire Straits
$ 32.07
12/9/06 Lynyrd Skynyrd Gold 26.68
12/17/ Bob Dylan Modern Times
1/12/07 Steely Dan Definitive Collection 23.46
1/27/07 Various Artists British Invasion
TOTAL $
When the balance of $
remained unpaid, we added late charges totaling $7.00, in accordance with our
delinquent payment policies. Since we
did not receive payment, we placed the debt of $in collections
We subsequently sold the account
to *** *** *** (***)
Though we are not the
creditor of record, as a courtesy we have contacted *** on *** ***’s behalf and
requested that they close their file. ***
has confirmed that they have closed their file and have taken steps to remove
information regarding this account from *** ***’s credit report
We trust this resolves *** ***’s concerns
If you have any additional
questions or concerns, please do not hesitate to contact me by phone at ###-###-#### or you may email [email protected]
Sincerely,
Rachel H***
Correspondence Specialist
Phone: ###-###-####
Email: [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I have also made an attempt to log on to my Columbia House account As I am no longer able to access an account on the Columbia House site, I find that this resolution is satisfactory to meThank you very much for your assistance in this matter
Regards,
*** ***

January 6,
*** ***
***
Revdex.com
NFront St
Harrisburg, PA
RE: Revdex.com Complaint ID # ***
*** ***
COLUMBIA
HOUSE DVD CLUB Account # ***
* *** ***
Toms River, NJ ***
Dear *** ***:
I am responding to the
inquiry your office forwarded for *** ***
Please assure *** ***
we are processing a refund check in the amount of $29.54, which will be sent to
her via mail
We regret *** ***
experienced a delay in receiving her refund; we trust this resolves her
concerns
If you have additional
questions or concerns, you may contact me by phone at ###-###-#### or by
email at
[email protected]
Sincerely,
Rachel H***
Correspondence Specialist
Email: [email protected]

January 13,
*** *** ***
Revdex.com
NFront St
Harrisburg, PA
RE: Revdex.com Complaint ID ***
*** ***
COLUMBIA
HOUSE DVD CLUB Account ***
*** *** *** ***
Wildwood, GA ***
Dear *** ***:
I am responding to the foll
inquiry your office forwarded for *** ***
The email *** ***
received was in process before cancelation of her DVD Club account was
implemented.
Please assure *** ***
that her DVD Club account reflects a zero balance
If you have any additional
questions or concerns, you may reach me by phone at ###-###-#### or you may
email
[email protected]
Sincerely,
Rachel H***
Correspondence Specialist
Phone: ###-###-####
Email: [email protected]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
The information is attachedI have contacted this company last year about removing it from my credit and they refuseThis company added this debit to my credit report without showing proof that this account belongs to meI request any and all documentation proving this account belongs to me as I have not have service with them since
Regards,
*** ***

November 24,
*** *** ***
class="MsoNormal">Revdex.com
NFront St
Harrisburg, PA
Re: Revdex.com Complaint ID ***
*** ***
*** *** ***
*** ** ***
Dear MsVaghari:
I am responding to the
inquiry your office forwarded for **& *** ***
We have been unable to locate
a COLUMBIA HOUSE DVD CLUB account for either **or *** ***
It would be helpful if they
could provide us with any previous names or addresses *** *** may have
used. They may send the information to
me directly via fax at ###-###-####.
As soon as we receive
additional information, we will take steps locate this account and resolve the
Caputos’ inquiry.
You may contact me at
###-###-#### with any questionsYou may also send an e-mail to
[email protected]
Sincerely,
Brooke K***
Correspondence Specialist
Email: [email protected]

August 5, 2014Dear *** ***:I am responding to the inquiry your office forwarded for *** ***.Our records indicate that a COLUMBIA HOUSE DVD CLUB account was opened in *** ***’s name on December 28, We shipped an enrollment order to the address on the account
(*** *** *** *** ** ***) and charged $to the account for that shipment We also added late fees, at $each, to the account in accordance with our delinquent payment policies, when the balance remained unpaid.The purchase commitment associated with this membership was to buy DVDs at regular Club price within year of enrollmentWhen the purchase commitment was not fulfilled within the specified time period, we added a charge of $to the Club accountThis amount represents the cost of the DVDs remaining in the purchase commitment, plus shipping and processing charges and tax.Since the balance of $remained unpaid, we placed the debt in collections with Receivables Performance Management (RPM).We have contacted RPM and instructed that they close their file, cease collection efforts and remove any adverse information from *** ***’s credit report RPM has confirmed that the account is closed and that they have taken steps to remove information regarding this account from *** ***’s credit report.We have also closed this account in our records with a zero balance.We trust this resolves *** ***’s concerns.You may contact me at ###-###-#### with any questionsYou may also send an e-mail to [email protected],Kaitlynne G
Correspondence Specialist
Email: [email protected]

December 24,
class="MsoNormal">*** *** ***
Revdex.com
NFront St
Harrisburg, PA
Re: Revdex.com Complaint ID # ***
*** ***
*** *** *** ***
Milroy, PA ***
Dear *** ***:
I am responding to the
inquiry your office forwarded for *** ***
In order
to assist *** ***, we will need further information in order to locate an
account
Please ask
*** *** to provide any previous addresses that may appear on the
account. In addition, it would be most
helpful if *** *** would provide us with a copy of the section of his credit
report pertaining to this account
*** ***
may fax the information to my attention at ###-###-####. Once we
receive this information, we will take steps to assist *** *** as soon as
possible
You may contact me by phone
at ###-###-#### with any questionsYou may also send an e-mail to
[email protected]
Sincerely,
Rachel H***
Correspondence Specialist
Email: [email protected]

May 1,
**o-bidi->
*** *** ***
Revdex.com
NFront St
Harrisburg, PA
Re: Revdex.com Complaint ID ***
*** ***
COLUMBIA HOUSE DVD CLUB
*** *** *** **
*** ** ***
Dear *** ***:
I am responding to the inquiry your office forwarded for ***
In order for us to locate a Club account and assist ***, we will need further information.
Please have *** provide us with a copy of the portion of her credit report that pertains to the DVD Club.
*** may send the information by mail to SMarket Street, Mechanicsburg, PA 17055, or by fax to ###-###-####
We will make every effort to resolve ***’s concerns as soon as we hear from her.
Thank you for your cooperation
You may contact me at ###-###-#### with any questionsYou may also send an e-mail to [email protected].
Sincerely,
*** ***
Correspondence Specialist
Email: [email protected]

July 29, Dear *** ***:I am responding to the inquiry
your office forwarded for *** ***.On review, our records
indicate that a COLUMBIA HOUSE DVD CLUB account was opened in *** ***’s name
on February 25, 2007.The purchase commitment
associated with
this membership was to buy DVDs at regular Club price within
year of enrollmentWhen the purchase commitment was not fulfilled within the
specified time period, we added a charge of $to the Club accountThis
amount represents the cost of the DVDs remaining in the purchase commitment,
plus shipping and processing charges and tax.When the debt of $
remained unpaid, we sent the account to collections. We subsequently sold the account to Trident
Asset Management (***).Though we are not the creditor
of record, as a courtesy we have contacted *** on *** ***’s behalf. *** has informed us that they have closed
the file and taken steps to remove any adverse information from *** ***’s
credit report.*** *** may contact ***
directly at:*** *** ***
(***)*** *** *** ** ***###-###-####You may contact me at
###-###-#### with any questionsYou may also send an e-mail to [email protected],Kaitlynne G***Correspondence SpecialistEmail: [email protected]

November 12, Dear *** ***:I am responding to the inquiry
your office forwarded for *** ***.Upon review, our records show
that we have two COLUMBIA HOUSE DVD CLUB accounts in *** ***’s name.Account # ***According to our records,
there was
an outstanding balance on this DVD Club account for DVD that we
shipped to *** *** on October 15, ($25.94) and DVD that we shipped on
December 18, ($25.94). We shipped
the selections to the address on the account (*** *** *** *** ***, CA
***)When we did not receive payment for these shipments, we added late
charges (on November 27, 2009, December 25, and January 22, 2010), in
accordance with our delinquent payment policies. Although we sent numerous
letters to the *** **address, we did not receive payment of the $
balance. We placed the debt in
collections and subsequently sold the account to *** ***.Although we are not the
creditor of record, we have contacted *** on *** ***’s behalf. *** informs us that they have closed the
account and taken steps to remove this account from *** ***’s credit report.If *** *** would like to
contact *** directly, he may do so at *** *** *** *** *** *** ** ***, ###-###-####.Account #***According to our records, *** *** returned a Featured Selection which was originally shipped to him on
December 18, 2009. We applied a credit
of $to the account on February 9, 2010.
This account is now closed with a zero balance.We trust this resolves *** ***’s concerns.You may contact me at
###-###-#### with any questionsYou may also send an e-mail to [email protected],Brooke KCorrespondence Specialist

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

December 9, I am responding to the inquiry
your office forwarded for *** ***.On review, our records
indicate that a *** *** *** account was established in *** ***’s name
on January 9, The address provided upon enrollment was *** ** *** ***,
Chicago, IL ***.On March 1, 2007, a CD
(Artist: *** ***) was shipped to the address on file and a charge of
$was added to the Club accountWhen we did not receive payment for the
shipment, we added late charges over time, at $each, in accordance with
our delinquent payment policies. Since the $balance
remained unpaid, we placed the debt in collections; we subsequently sold the
account to *** *** ***, ***
(***).Although we are not the
creditor of record, as a courtesy we have contacted ***
on *** ***’s behalf. *** informs us that they have closed their
account.If *** *** would like to
contact *** directly, he may do so at ** *** *** *** ***, Carlisle, PA ***, ###-###-####.You may contact me at
###-###-#### with any questionsYou may also send an e-mail [email protected],Brooke K
Correspondence Specialist

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I have tried to log on and it didn't seem to recognize an account for me so no credit card info should be with them any longer
Regards,
*** ***

March 16, 2015Dear *** ***:Upon review, our records indicate that a COLUMBIA HOUSE DVD CLUB account was opened in ***’s name on January 31,On April 13, 2008, we shipped DVDs; additional DVDs were shipped on May 30, 2008, June 27, and July 25, 2008. We charged a total of $to the Club account for these shipmentsWhen the balance remained unpaid, we added late fees at $each, in accordance with our delinquent payment policies.When the account balance of $was unpaid, we placed the debt in collections with our agency, *** *** *** (***).We have contacted *** and instructed that they close their file and cease collection efforts. *** assures us that they haveclosed the file and taken steps to remove any adverse information from ***’s credit report.We have closed this DVD Club account with a zero balance*** may disregard any Club communications he mayreceive.We trust this resolves ***’s concernsYou may contact me at ###-###-#### with any questionsYou may also send an e-mail to [email protected].
Sincerely

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: Hi there,I received the below email in response to a dispute claim I have filed with the Revdex.comI have in front of me a collection notice from *** *** for the amount of $The account number listed is ***I have never signed up for this serviceI've paid the creditor balance as of today to avoid any harm to my credit for chargesI would like to be refunded being that neither goods nor services were ever rendered or asked for on this account(Original email response pasted below)Thank you,*** ***
Regards,
Chloe Gilinsky

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I am responding to the inquiry your office forwarded for ***.
Please assure *** that on March 3, 2014, we applied a credit to his *** in the total amount of $($for the return of the November 25,
shipment, and $for the January 7, shipment)
We trust this resolves ***’ concerns
You may contact me at ###-###-#### with any questionsYou may also send an e-mail to [email protected]
Sincerely,
*** ***
Correspondence Specialist
Email: [email protected]