Flick Enterprises Inc

Please refer to the latest correspondence sent by Square on 2/**/**Hello,Unfortunately we can't approve your application to accept credit cards with SquareWe wish we could provide you with another chance to apply, but we're unable to do so since Square can only provide a set number of
application attempts.If you purchased a card reader, you may return it or you may enter your redemption code at squareup.com/redeemOnce provided, you'll need to link a valid bank account to this unactivated Square accountOnce your bank account is linked, $** will be sent to you directlyAfter you receive $10, please let me know, and I'll remove your bank account from this unactivated Square account.While we'd love for you to process payments with Square, this isn't possible.We wish you the best of luck with your business

Hello,
As previously communicated to you by email, Square is unfortunately not able to accommodate any requests to cancel your existing Square Installments plan nor attempt contact the Seller on your behalfIn order to process a refund, it would have to be initiated by the SellerOnce a refund has been processed, your Installments plan balance will be adjusted accordingly.Please note that you will be responsible for any outstanding amount owed, as listed on your agreement, if a refund is not processedYou will continue to receive transactional communication with regards to the status of your loan

Complaint:***I am rejecting this response because:I am not given a reason why my payroll is being heldI provided all of the legal documents requested from the Georgia Secretary of StateIt is not right for Square to hold their money without an explanation; this is a bad business practiceI am calling the News in Atlanta and calling an Attorney
Sincerely,Latasha***

Hello,
On January 2, Square notified you by email that Square had reviewed your account and found transaction types prohibited by Section of the Payment Terms
Due to the unusual or high risk activity associated with your account, your account was deactivated, and your outstanding Square
balance will be reserved for up to days, but no less than days, from the date of deactivation (January 2)
If you do not want Square to reserve your funds, you may refund the payment back to the cardholder account

Square Account Services team conducted a review of your account and determined it to be high riskAs a result, you will no longer be able to use Square Cash to send or receive payments.Square exercised its right under the Square Cash Agreement and have elected to deactivate your accountTo learn
more about the Square Cash Agreement, please visit: squareup.com/legal/caand squareup.com/legal/payment.For security reasons, Square cannot provide further details regarding your account closure.Thank you for understanding

We're sorry to inform you that we are deactivating your accountWe reviewed your account and found a persistent pattern of transactions generally associated with high-risk activityWe regret that, starting today, you will no longer be able to process transactions using SquareDue to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to days (but no less than days), unless circumstances require that we extend this reserve periodIf you do not want us to reserve your funds, you *** refund the payment back to the cardholder accountWe appreciate your having chosen Square and apologize for any inconvenience this *** causeSincerely, Square Compliance TeamThis is a non-commercial message sent to you by Square, Inc.Email preferences: Please note that you *** receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/helpPrivacy and security: Keeping your personal information secure is one of our most important responsibilitiesFor an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy

Hello,
Please contact your card issuing bank and file a dispute regarding this issueAs soon as we get the notification from your bank we will take care of the chargeback directly with them
Thank you

Initial Business Response /* (1000, 6, 2016/01/15) */ Please refer to the email sent by Square on 1/13/The message states : "As stated in the deactivation notice, we will hold the remaining funds in your Square account for days from the date of deactivation in order to offset any potential
refunds or disputes from your customersSince your account was disabled on January 4, 2016, these funds will be released on April 3, 2016." Initial Consumer Rebuttal /* (3000, 8, 2016/01/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) You have no reason to hold my funds and deactivate my account, do you really think an email is how this is resolved? I've called times and emailed at least times and you have not once called me back! You have all documents showing this is not a fraudulent transaction! You can even call the customer who's credit cards were usedCalling me a fraud and holding that amount of money is stealing! I expect my funds to be in my account or a phone call to be made to customer to show this is not fraudFinal Consumer Response /* (3000, 14, 2016/02/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) Again, you are calling me a fraud! I provided all my information you requested with my drivers license and bankstatements and your calling me a fraud! Your holding over of my moneyYou had bill of sale and your customers service his horribleYou can contact both customersIt was a mother and daughter who purchased a Volkswagen Golf from meYou have bill of sale with both signatures and signatures on your score applicationI want my money deposited asap in to my Bank of America accountHolding my is for months is fraud I'm not a fraud I'm a hard working year old who has a year old daughter to raise and your holding my hard earn money and keeping me from paying my bills and taking care of my baby girlDeposit my money! Or I will hire an attorney and press charges against your companyFinal Business Response /* (4000, 16, 2016/02/10) */ Please review the Square Seller AgreementArticle of the Square Seller Agreement: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."

Initial Business Response /* (1000, 5, 2015/10/19) */
Hello,
Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close
your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ /> For security purposes, Square cannot disclose further details regarding the reason for account deactivation

Complaint: ***I am rejecting this response because:Square, Incis just trying to keep my moneyYou got days.Sincerely,*** ***

Hello ***,We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Payment Terms.We
regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused.Sincerely,Square Account Services

Complaint: ***I am rejecting this response because:This is the same response (cookie cutter) I have been getting since *** of ***The occurences that they claimed to have happened in my case are untrue and unfounded and as a matter of fact the Bank on two of the disputes have ruled in my favor so how is it that I get punished and square gets to charge and keep their funds from my sales and I do not receive mine? I have moved on to another online processing company and have had no issues and actually had no disputes and business has been quite successful but I have a right to recieve what is rightfully mine not to mention that the (180) days have been exausted therefore I am requesting that you forward to me a reasonable date in which you will deposit MY money into MY account so that this matter will be closed once and for all.Sincerely,*** ***

Please refer to the email that what sent on *** 22: Due to the status of your Square account, Square can answer any questions or concerns you may have regarding your pending payment through email as phone support is only available for customers with an active Square accountSquare would be happy to work with you to resolve this issueAfter reviewing the information, Square will be releasing $*** (25% of the total balance) of your funds to your linked bank account todayYou should expect those deposited within 1-business daysIn order to offset the potential for chargebacks, Square will be holding 75% of your current Square balance for daysThis figure amounts to $*** Assuming there are no chargebacks, you will receive the remaining balance on***

Initial Business Response /* (1000, 5, 2015/08/26) */
Hello,
Upon further investigation, a member of Square's Compliance Team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close your
Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct."
Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ /> For security purposes, Square cannot disclose further details regarding the reason for account deactivation

Hello,
As previously mentioned, Square is unable to cancel Cash transactions after they’ve completed transferring to a recipient’s accountIf your card has been charged without your authorization, you should follow up with your card-issuing bank to dispute the chargePlease contact your bank
as soon as possible to dispute the chargeWhen the dispute is filed, Square will be notified and will work with your bank directly to resolve this

Hello ***,We wanted to let you know that the hold on your Square account has expired, and your funds were deposited to your linked bank account on 6/29/***Please note that your account status remains unchanged.We appreciate your patience and apologize again for any inconvenience this may have
caused.Sincerely,Square Account Services

Complaint: ***I am rejecting this response
The response Square.com provided is inadequate. I received the same email from them. I hosted an art show and used Square.com to process two payments for my artwork. The total for both art pieces was $***.Square.com closed my account. When they close accounts, they do not allow you to have access to customer service. You cannot speak to anyone on the phone, and they do not provide a formal process to demonstrate that the payments processed on the account are legitimate. Considering that they were quick to close my account and are not allowing me to speak with a customer service rep over the phone, I don’t trust having them refund the two individuals who bought my artwork. I'm afraid that I still won't receive my money after days. Please provide me with additional information so that I can report this business. Sincerely,*** ***

Initial Business Response /* (1000, 5, 2015/11/03) */
Hello,
Upon further investigation, a member from Square's Compliance Team reviewed your account and elected to terminate the account in accordance with Article Phone support is only available for customers with an active Square account
For more information regarding account terminations, please see the "Seller Agreement":https://squareup.com/legal/ua
Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement."
The decision to deactivate your account is finalFor security purposes, Square cannot disclose further details regarding the reason for account deactivation

Date10/3/** at 8:39pm -05:00Alert from Square, Inc: Important Information About Your AccountSquareHello ***,We wanted to let you know that the hold on your Square account has expired, and your funds are scheduled to be deposited to your linked bank account within one to two business days
Please note that your account status remains unchanged.We appreciate your patience and apologize again for any inconvenience this may have caused.Sincerely,Square Account Services

Hi,
*** *** is the one who opened the dispute and closed it after it was settled, not meIt looks like he must have provided adequate information because you guys finally sent me back my moneyThis has been a terrible experience and will not be soon to forget itThe delay in response time is unacceptable
Complaint: ***I am rejecting this response because:Sincerely,*** ***