From You Flowers

This case has been completely resolved. Customer had placed three orders with our company and...

the  recipient claimed all three arrangemenets were dead upon arrival. We were able to reach out to our customer who had no prior knowledge of the issues, but we were happy to resolve it for him. We refunded two of the orders purchased through our company and have sent our customer a complimentary arrangmeent for the inconvenience. The customer was very pleased with this resolution. He did inform us the recipient doesn't want him to place anymore orders for her through our company, but thanked us for assisting him in the matter. Please let us know if there is anything else we can do regarding this case. Thank you

I’m writing in regards to ca[redacted] At this time we have tried to contact this customer multiple times in regards to this case. We have left several messages and tried contacting them via email and haven’t heard a response back as of today. At this time we have gone ahead and issued the...

expedite fee.  We would be happy to further resolve the issue once we hear back from our customer. Please let me know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. The customer was very pleased with this resolution. Please let us know if there is anything further we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our...

company we have offered to send out a future complimentary arrangement valued at $65.00. This arrangement can be delivered on any future date to any recipient of the customer’s choice. Please let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  The business refunded my original purchase amount and still delivered the product as ordered. Even though the situation was handled poorly on part of their customer service, the response after my Revdex.com claim was acceptable.
Sincerely,
[redacted]

This case has been completely resolved. We have contacted the customer and have refunded the account in full. We have also emailed the customer a twenty dollar gift certificate as an extended apology on behalf of our company. Please let us know if there is anything else we can do in regards the...

case. Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a fifteen dollar gift card. Please let us know if there is anything else we can do regarding this order.
Thank you

This case has been completely resolved. We have credited back our customer in the full amount of the order, along with a standing complimentary arrangement valued at $50.00. The customer can send the complimentary arrangement out at any time to any recipient of his choice. Please let us know if...

there is anything else we can do regarding this case.Thank you

Revdex.com:
I accepted...

the flower shops resolution on the matter. they did as they should I got a full refund and they also sent me a complimentary arrangement .  If they had only done this is the first place to my friend, none of this would have happened. I am a business owner too, so I know this was a loss for them. I don't understand why they don't strive to be better, it's not just me it's all the complaints for the same thing! I don't know how they make money by having to settle all these complaints as they do. but I do thank them and the Revdex.com for helping me on this matter..  .
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of their order. As an extended apology we will also be sending out a $50.00 complimentary arrangement on behalf of our company. The customer was very pleased with this resolution. Please let us know if...

there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited the customer back a total of $19.98, along with a $10.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]a

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of both orders. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement to each recipient to the value of $75.00. The customer was pleased with this...

resolution. Please let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
Tbanks for helping us resolve the issue. Business was more than helpful after I contacted the Revdex.com.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I would like to inform you that from you flowers has refunded my money in full and is looking into the matter regarding my unfortunate incident.  All issues have been resolved to my satisfaction.  Thank you, [redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a future complimentary arrangement on behalf of our company. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding...

this case.Thank you

From you flowers. Not worth the money spent. Ordered standing heart arrangement for wake. Did not look anything like the picture on their website, very dissatisfied. They credited me 20% and gave a 15.00 gift certificate toward another purchase. It sounds good but I spent over 250.00 for a bad looking arrangement that looked nothing like the picture and they give me 40.00 back and a useless gift certificate. I do not recommend this company.

This case has been completely resolved. We have credited back the customer 50% of the order and the service fee, along with a $20.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you