From You Flowers

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a complimentary arrangementPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $This arrangement can be delivered on any future date to any recipient of the customer’s choiceThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank youTell us why here

This case has been completely resolvedWe have credited back the customer in the full amount of the order, the customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a twenty-five dollar gift cardAs an extended apology on behalf of our company we will also be sending out a complimentary arrangementThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this orderThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a fifteen dollar gift cardThe customer was very pleased with this resolutionPlease let us know if there is any thing else we can do regarding this case Thank you

This case has been completely resolvedWe have contacted the customer and have refunded the account in fullWe have also emailed the customer a twenty dollar gift certificate as an extended apology on behalf of our companyPlease let us know if there is anything else we can do in regards the caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a fifteen dollar gift cardWe have also sent out a complimentary arrangement on behalf of our companyPlease let us know if there is anything else we can do regarding the order.Thanks

DO NOT USE THIS COMPANY! THEY PROMISED DELIVERY YESTERDAY FEBRUARY 8,DIDN'T HAPPENGAVE ME 1/OF MY MONEY BACK PROMISED THEY WOULD BE DELIVERED ON TUESDAY February 9, CALLED AT 1:CAN NOT DELIVER DUE TO A LITTLE SNOW ON THE GROUNDPLEASE DO NOT EVER USE THIS COMPANY!!!!!

This case has been completely resolvedWe have credited back the customer the $service feeThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

As a result of the Revdex.com inquiry, Robyin F [redacted] at From You Flowers contacted meShe and the company are going to refund the requested amout and understood my issueFurther, the company extended me a credit for $for my troubles I would consider my complaint satisfied and I appreciate your involvement in getting this resolved [redacted] ***

This case has been completely resolvedWe voided the transaction on May 11th to the customers bank and have provided that information to the customer today Please let us know if there is anything else we can do regarding this caseThank you

This case has been completely resolvedWe have credited back the customer in the full amount of the orderAs an extended apology on behalf of our company we will also be allowing the recipient to keep the arrangement that was delivered Please let us know if there is anything else we can do regarding this order.Thank you

Complaint: [redacted] I am rejecting this response because: I went on the Fromyouflowers.com website today and I am very disgusted that NOTHING has been changed on their website They are still scamming their customers with all ot the REDICULOUS service fees/charges What really needed to be done, they aren't doing Although they have called me, I do not wish to speak to such a company that thinks by reimbursing one customer (so they say they reimbursed me, it has still NOT posted to my account) but ripping off a thousand more is ok Sincerely, [redacted] ***

This case has been completely resolvedWe were able to reach out to our customer and take the order for himWe honored the gift card he had from a previous order, along with waiving the shipping feesThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a complimentary arrangementThe customer was very happy with this resolutionPlease let us know if there is anything else we can do regarding this case.Thank you

Complaint: [redacted] I am rejecting this response because:The replacement arrangement was not delivered as originally indicated when I spoke to the representatives who accepted my orderThe Mother's Day arrangement was ordered on Tuesday, May 9, 2017, however the order was not delivered until Monday, May 15, left outside which I specifically ask that the delivery person not doI will NEVER use this copany for services againI am letting everyone I know about the horrible customer service I endured at the hand of From You FlowersI will use all media outlets possible for my voice to be heardThis company is of poor quality and need to be investigated by the Attorney General's office for such poor services, deliberate misinformation and advertisements Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: they decided to offer sending the flowers again at the company's expense and they Failed to deliver them on time AGAIN! They waited until the very last minute to deliver the flowers the first timeAnd they waited until the very last minute the 2nd timeBoth attempts were late and failures.Someone please step inThis company does not deserve to be in businessThey're pathetic Sincerely, [redacted]

This case has been completely resolvedWe have credited back the customer in the full amount of the order, along with a complimentary arrangement to the recipientThe customer was very pleased with this resolutionPlease let us know if there is anything else we can do regarding this case.Sincerely,From You Flowers

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me HOWEVER, I still feel the way this was resolved in the time it was resolved is not good businessI would like to see this company remove the promise to deliver flowers by a noon time when this is something they obviously cannot do Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Although I do appreciate the complimentary floral arrangement It was only done after I reported the case to the Revdex.com You spoiled my special occasion by confirming my flowers would be delivered on Sunday and then reneged and said Monday and then on Monday you said you could not deliver them all I already requested that as a result of your breach of agreement that you use another vendor to ensure prompt delivery of my floral arrangement and it wasn't until I contacted the Revdex.com that you decided to comply I do not expect anything further from you but wish to have the complaint charged against you so other potential customers may see what others have experienced Sincerely, [redacted]