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Garcinia Advanced

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Garcinia Advanced Reviews (181)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I consider this complaint resolved and would like to request the removal of the complaintI have received the funds and appreciate the assistance of the Revdex.com Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved In reference to the comment back to me about the shipping - I was referring to the product return shipping cost, since I was not informed that the product had to be returned until I canceled As long as my credit card does not get charged again, I am fine with this outcome Regards, [redacted]

Hello, According to our records, Ms [redacted] has contacted her bank and asked for a chargebackWe will not refund the amount $because her bank has already refunded it from our account on 4/17/If the customer has any concerns regarding this chargeback, she must speak to the bank herself and verify that they have processed it Garcinia Advanced www.trygarciniaadvanced.com [redacted] ###-###-####

Hello, We have refunded the customer a total of $on 10/6/and $on 10/1/The amounts should be posted in the customers account within 3-business daysOur terms and conditions state that the customer must cancel their day trial offer before the days is over in order to avoid chargesIf the customer does not cancel, they will be charged for that trial bottle and be enrolled in our monthly subscription program Garcinia Advanced [redacted]

Hello, Every customer agrees to our terms and conditions before purchasing our productThe customer purchased a free trial for daysAfter the days, the trial is over; therefore, the customer was charged $We refunded the amount of $The customer will no longer be charged or sent any more products Garcinia Advanced [redacted]

I found the company's main address and it is as follows: Garcinia Advanced ... [redacted] [redacted] I did not receive a bill or order statement since I did not order this product nor received the product. I found this contact information from their website. Sincerely, [redacted]

Hello, We refunded the customer $on 10/30/Credit should be posted within 3-business daysThe customer's account has been cancelled and will no longer be shipped anymore productsOur terms and conditions state our offersThe customer must listen to all options before agreeing to them through our automated phone systemThe customer also has the option to speak to our customer service representatives directlyAccording to our records, the customer was contacted via email on 10/27, 10/28, 10/and spoke to a representative on 10/twice Garcinia Advanced www.trygarciniaadvanced.com [email protected] (888) 557-

Hello, When customers order our product, they check a box that states the terms and conditions attached to this productThe first amount of $is the shipping cost of the product for the day free trialThe customer must ask our customer service representatives for a RMA number in order to return the product and cancel any further shipmentsEvery customer is automatically signed onto our monthly subscription unless they call in to cancel and return the productAfter the days and not canceling the product, the customer is charged $for the first bottle they receivedThe following months the customer is charged $for the product and shipping and handling togetherThis would be a recurring charge until further cancellations The customer stated that she tried to resolve this issue with her credit card companyShe must speak to her credit card company at this pointHer credit card company is processing the transaction to refund the amount back to her accountAs stated in our system, her order was marked as a chargebackShe must deal with this situation with her credit card companyHer second charge on 5/10/should have been posted into her account by now We have had no issues of customers calling in and cancelling their orders with us If a customer called in and cancelled an order, we would have cancelled it without an hesitation and added notes to their order We do not have record of this customer calling in to cancel before 5/14/ Garcinia Advanced www.trygarciniaadvanced.com [email protected] ###-###-####

Hello, It is stated in our terms and conditionsA refund of $was refunded on 8/26, The rest of the transaction $was refunded on 9/15/The account has been cancelled and will no longer be charged Garcinia Advanced [redacted]

Hello, The customer called in and cancelled her [redacted] account on 9/29/Unfortunately, only the [redacted] account was cancelledThe customer needed to call our [redacted] customer service number to cancel any further subscriptions with GarciniaThe amount of $ [redacted] was refunded on 11/3/The transaction on 10/of $ [redacted] was refunded on 11/20/Credit will be posted within 3-business daysHer account has been cancelled and will no longer be receiving anymore products or be charged Garcinia Advanced www.trygarciniaadvanced.com [redacted] [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]

Hello, The customer has filed a chargeback on 12/7/in the amount of $ Also on, 2/6/the customer spoke with a customer service rep who also informed her that due to the chargeback with the bank, we can not directly refund her The bank is currently investigating into the issue and we are working with them directly to assist the customer with the refund Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Garcinia Advanced www.trygarciniaadvanced.com [redacted]

Hi, The customer's account has been cancelledShe will no longer receive anymore products and will not be chargedThe sales representative was attempting to save the sale, but it does not state in the terms and conditions that the customer will be chargedShe was not charged, but was given options to what she wanted to do with her accountWe will be speaking to our representatives and will continue with further trainingI apologize for the inconvenience Garcinia Advanced www.trygarciniaadvanced.com [redacted]

Hello, The client received a refund of $on 12-01- Client then also filed a charge back with the credit company Our company is currently still in dispute as the refund has already been provided to the client Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription Sincerely, Garcinia Advanced www.trygarciniaadvanced.com [email protected] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,
We have refunded the customerIt should be posted back into his account within 3-business days
Garcinia Advanced
www.trygarciniaadvanced.com
***
###-###-####

We have refunded the rest of the $back to your cardPlease allow 5-business daysWe apologize for any inconveniencesThank you.Garcinia Advanced Customer Support

Hello ,
The product was ordered by my husband
it will be under *** *** or *** *** (his name is *** *** ***)
His address is the same as mine.
The address may show as Cincinnati Ohio versus Norwood Ohio.
If needed I can send a copy of my bank statement showing the charge
If they can look at the order up by email his email address is ***@yahoo.com.
Please let me know if you need any additional information
Warmest Regards
*** ***-*** and *** * ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

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Description: Health & Diet Products - Retail

Address: 15333 Culver Dr #340-221, Irvine, California, United States, 92604

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