Gearbest.com

Dear ***, Thank you for your messages.Actually before this message, we just consulted again with our manager.We have applied for the rest refund to your [redacted] .Sorry again for the inconvenience.Our goal here is to exceed our customer's expectations during each shopping.Have a good day!Gearbest.com

“Really super Store” guys I'm just in awe of this site, it is so simple and intuitive that I was really surprised at this, looking at [redacted] reviews the different gadgets and accidentally found out about this site looked on the website and made your first order namely Silicone Case for Electronic Cigarette Cloupor Mini, the quality is just excellent and the most amazing thing that I got the ego days straight in the hands of not wasting time on long waiting at the post office thanks gearbest.som Really super Storeless

I want to recommend the site Gearbest.com for purchases all kinds of electronics and phonesI made here about purchases, and always very satisfied - good prices, fast shipping (3-days), excellent bonus programGearbest is best of the best online stores!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] GearBest email that they have found the returned DOA cell phone in their stock so did receive it as I had statedThey say that they will credit my PapPal acct with $US within to daysI will advise if and when it happensNow we must wait and see.Thanks for now [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThe company has delivered my products after days of orderingThey should make it very explicit on their website the their ordering and shipping does not follow US standard of ordering, processing and deliveryThe issue can be closed as resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I made the initial order with my [redacted] card I immediately received an email saying the order is postponed until I send photo ID and a photo of my credit card I contacted [redacted] and spoke with the fraud department They explained that a vendor should verify with the bank and not with me They advised me not to send the documentation and cancel the order I immediately emailed Gearbest cancelling the order I attempted but they do not let you speak to anyone Gearbest's reply states that they need photo ID and a picture of my credit card to verify my identity If that is true, then when I refused to send the ID and cancelled the order, why did they ship the merchandise? If they suspected fraud or could not verify an address the order should have remained postponed Unless there is another reason for gathering picture ID Perhaps fraud?I never agreed to send ID and asked the order be cancelled Days after the cancellation and receiving an email that they will respond to my inquiry they charged my account and shipped the merchandise This is fraudulent or incompetence Either way I would like verification that my account was credited back I have been advised by [redacted] fraud department to refuse shipping and return the merchandise to sender Thank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I received all my items in beautiful conditionI am happy with the purchase the matter has been resolved please close the complaintID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear Ronald, Thank you for your important feedbackWe are sincerely sorry for any inconvenience causedKindly refer to our warranty policy here: [redacted] Please kindly note it will be helpful for the shipping company to arrange success delivery with correct information provided.We have already sent a message to well follow up this issuePlease kindly check and give us a confirmation reply in ticket [redacted] Thank you for your kind supportGearbest.com

Dear ***,We have asked our colleague to process the full refund via [redacted] case[redacted] needs time to process the order.Could you please help us to wait for the result of [redacted] ?Thank you for your kind understanding.Gearbest.com

Dear [redacted] Thank you for your message.We have given you a full refund to your paypal account.Suppose you could receive the refund in a weekIf you receive the order later please consider a gift from gearbest.Could you please confirm that you have received this message?Looking forward to hearing from you.Thank you for your kind understanding.Best RegardsGearbest Customer Service

Site gearbest offers the lowest prices on phones and other equipmentI picked up the phone at a discount greater than $I am very pleased with the service and prices

Dear David,I want to start by extending our thanks to you for providing your extremely valuable feedback to us.From time to time with thousands of shipments there will be an occasional issue with shippingOur procedure is designed to handle situations like this one quickly and efficiently.Could you please tell us your order number so that we can offer a better solution?We want to say thank you for providing us with important information about your situationGearbest.com

Very very good site, seriousness, produced by quality and very fast delivery Also excellent after-sales service, answer under maximum hours Prices really cheap, the pip(top), so continue, and do not hesitate has to command on this site

Revdex.com:At this time, my complaint, ID [redacted] regarding Gearbest.com has been resolved Sincerely, [redacted]

Dear [redacted] ,I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.From time to time with thousands of shipments there will be an occasional issue with shippingOur procedure is designed to handle situations like this one quickly and efficiently.We have send you a new ticket.Could you please kindly check and give us a confirmation?Thank you for your time.Gearbest.com

Dear [redacted] ,Thank you for your valuable feedbackWe always look forward to hearing from our valued customers.We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience We need to identify where the disconnect was so we may prevent it from happening again.We value your patronage and wish to continue serving you in the best way possible.Gearbest.com

Nice online store with cashback points system and full support Ordered Opus BT-CIntelligent Battery Charger from gearbest, because at that time they had the best price on itOrder was shipped timely through [redacted] and was fastly deliveredThe product is great, and the shop as wellMade more orders since that time, and always got original productsTheir technical support is ready to solve any problems

Dear [redacted] ,Thank you for your response to our previous reply.We are sorry for not responsing timely there.I check we have refunded the payment for you on the payment account.The attachment is for your reference.We kindly advise you check it again in your credit card account.Thank you for your understanding and cooperation.Best Regards, Gearbest.com

Dear [redacted] , Thank you for your message.According to our record, our colleague has refunded you for the order.The refund id is [redacted] .Could you please kindly check?Thank you for your understandingGearbest.com

I've been shopping from Gearbest for about months nowi feel I can't stop because they have such a broad inventory of awesome merchandise for all my purchases, I have had nothing but positive and outstanding customer service even when there are issues with my orders, their customer service team is fast in fixing it and are genuinely looking to resolve any issuesi honestly have nothing bad or negative to say since there honestly isn't I am so happy with this website and I believe I will be forever a satisfied customer as long as they don't change their business model GearBest is something I definitely recommend to everyone! so happy to have found this gem!