Gearbest.com

Dear ***,We're extremely grateful for your constructive feedback.We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine... products. It would be very appreciated that you could reply us in original tickets.Many thanks.Gearbest.com

I get the best price items from this seller and came up with fast shippingI will continue to shopI would recommend :)

Photo of my parcel.After placing the order in the store, "GEARBEST was pleasantly surprised when they sent me the photo of my parcelIn the photo my package with my address.In other stores you need to ask,but here everything without reminders!This is a huge plus!!!

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Gearbest did reach out to me, as they mentioned in their response, complied with their written return policy, and offered some additional credit (which they obviously did not need to do)
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Very positive sellerQuickly send parcels, and most importantly make the pictures of these packages, do not forget about the invoiceNow, I highly recommend GearBest to my friends

At this time, I have been contacted
directly by Gearbest.com regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I have contacted them many times with no resolutionThey were going to credit me in gearbest credits, but yet have not seen itThey will not refund my money they stat that it is not their problem since the package was stolen from my property
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I gave orders from gearbest and I always happy till now, I hope they will work like this always

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolvedthe company did send me an email once, but asked me to file a form, which I had already tried to file, and never addressed any of my problemsHowever, I filed through paypal for a refundI
found that the device did function, but some of the sensors thermoprobes and the batteries provided were nonfunctionalAfter I replaced those with my own money it worked fineThey offered a partial refund through paypal that was sufficient
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Dear ***,Thank you for your important feedback and for letting us about your experience with us.We are sorry for the shipping accident.Strict monitor and requirement will be implemented in the shipping procedure.We will be in touch with the customer to personally apologize
and offer special consideration for what was clearly an unacceptable level of serviceWe can and will do better in the future.Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Ronald,Thank you for your important feedback.We are sincerely sorry for any inconvenience caused.Kindly refer to our warranty policy here: ***Please kindly note it will be helpful for the shipping company to arrange success delivery with
correct information provided.We have already sent a message to well follow up this issue.Please kindly check and give us a confirmation reply in ticket ***.Thank you for your kind support.Gearbest.com

Dear ***,I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.From time to time with thousands of shipments there will be an occasional issue with shippingOur procedure is designed to handle situations like this
one quickly and efficiently.We have sent you an email to yahoo email with a top solutionCould you please check and give us a confirmation back?Thank you for your time.***

Dear ***,Thank you for sharing your experience with usOur goal here is to exceed our customer's expectations during each shoppingWe regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.We have sent you an email
to your gmail with top solution.Please check and give a confirmation back.Thank you for your time.Gearbest.com

Dear ***,We wish to let the customer know that we are extremely sorry for their disappointmentClearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.We have reached out to this customer to personally apologize for what
happenedFrom time to time with thousands of shipments there will be an occasional issue with shippingOur procedure is designed to handle situations like this one quickly and efficientlyFor this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.Gearbest.com

At this time, I have been contacted directly by Gearbest.com regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
The company is now trying to blame me for their error on the shipping and claim I'm the reason I couldn't receive it
was due to the fact I payed for expideted shipping and they used *** and tried to ship it to a PO BoxUltimately they knew that *** wouldn't ship to my address and instead of utilizing another shipping method which they have, they knowingly shipped to the PO Box
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Gearbest.com has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Dear ***,We wish to let the customer know that we are extremely sorry for their disappointmentClearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.We have reached out to this customer to personally
apologize for what happenedFrom time to time with thousands of shipments there will be an occasional issue with shippingOur procedure is designed to handle situations like this one quickly and efficientlyFor this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.Gearbest.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Gearbest offered two options 1) Resend shipping free - This is unacceptable because of quality of product 2) Refund requested amount to Gearbest wallet - This is unacceptable since Gearbest still has my money and I don't want to be force to do future business with this company until it changes its flawed business practices
What would be acceptable is full refund as described previously to my *** account through which it was purchased
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***