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Gearbest.com Reviews (481)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved [redacted] This issue can be closed They have provided a full refundThank you with your helpV/R [redacted] Sincerely, [redacted]

1st order with gearbest went smoothly , great quality item & super fast postage to the uk Have already placed a few more orders and hope to receive the same standard of service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I would like it know that the company wrote me to say that the reason they asked for this information is because there was trouble with the paymentWhen I gave proof that there wasn't a problem with the payment, they tried to give me dollars to let it go Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted] .Sincerely, [redacted] ***

At this time, I have been contacted directly by Gearbest.com regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here]The only contact I received was a contact number and an email saying they would contact me. That was weeks... ago. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:Answer Here] Gearbest sent me an urgent message and said it now may take up tp days for deliveryThey told me to wait another month My credit card should have never been chargedStill unable to track the package [redacted] website only indicates a shipping label was created by GearbestStill no phone number given or an offer for a refund after multiple messages requesting one In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They said they would make the refund, but NOTHING HAS HAPPENED!!!! Do they think I'm just going to forget about it?! NO!!!PLEASE push them into refunding my money? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted] .I have NOT heard from GEARBEST.com I don't want anything to do with this companyI feel that they are a ripoffThe reason I ordered the items from GEARBEST.com was because they had it available to be shipped and delivered before Christmas which didn't happenThis people literally ruined my sons' ChristmasI just need my credit card to be credited and to alert the public about this dishonest companySincerely, [redacted]

RevDex.com:I do not agree of this because of the proof I attached of fraud when a site states flat rate free shipping I shouldn't be charged shipping when I chose flat rate shipping I want my $21.48 back

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted] I have tried several times to contact them by phone but was unable to get through to anyone The only email I received was that "your order has shipped." I emailed them several times before and asked them to CANCEL my order but they ignored it and shipped it anyway I assume my order that I no longer want is on its wayTheir site says it can take up to days As you know, I no longer want my order because I ordered from another site when GB told me that they didn't actually have it in stock but their site showed they didSincerely, [redacted]

Dear [redacted] ,We are sorry you have incurred that problemIn addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times (Hong Kong and China Warehouses).We regret that the item cannot be shipped via the priority methods.We have contacted you via our Support CenterPlease reply to us thereMany thanks.Gearbest.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They are still refusing to give me my refundThey want me to wait another days because they claim the product has been shipped out but they have yet to show me any proofI've been waiting a month nowI do not want to wait another daysI just want my money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear [redacted] ,Thank you for notifying us of your complaintWe strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We will send the customer a new ticket.Thank you again for bringing these matters to our attention.Gearbest.com

Dear [redacted] ,Thank you for your important feedback here.We are sincerely sorry for any inconvenience caused.Please kindly note the precise shipping time can also be affected by factors such as:remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping companyYou can refer to this link [redacted] for details.Gearbest's FAQ : [redacted] We have already sent a message [redacted] to inform your the refund of this order.Please kindly check and give us a confirmation reply at your early convenience.Thanks for your kind support.Best Regards,Gearbest.com

Revdex.com:At this time, I have not been contacted by Gearbest.com regarding complaint ID [redacted] I have NOT heard from GEARBEST.com I don't want anything to do with this companyI feel that they are a ripoff The reason I ordered the items from GEARBEST.com was because they had it available to be shipped and delivered before Christmas which didn't happenThis people literally ruined my sons' ChristmasI just need my credit card to be credited and to alert the public about this dishonest companySincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ...

To be honest, GearBest is just the best! I've made 7+ orders and all arrived in perfect shape and on timeThanks a lot GearBest, your prices are awesome!

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Address: 84 Granite Avenue, 2FL, Staten Island, New York, United States, 10303

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