George Brazil Air Conditioning & Heating

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Tony was great! Very friendly and resolved all of our issues.

This service was very polite and professional.

Recently installed a dual zone HVAC system. Service was completed in a professional and timely manner

[redacted] was the technician sent to analyze our units & tell us why we weren't getting any cool air. He put me at ease with his pleasant and calm demeanor, and explained every detail to me during every stage of his review. I don't know jack about the AC lingo, but [redacted] was able to simply explain complex procedures in a way that I totally understood. He repeatedly returned to me (at various points of our home watching our kids) to provide additional information, and offer me the opportunity to see what he was referring to. He was so extremely positive and informative, I was totally comfortable with him in my home and in his presence. During an off topic convo, at some point, he pulled out his NATE Certification Card that highlighted the additional skills and experience he was required to maintain as a part of the job. Nothing about getting a new AC unit is fun, especially when you have TWO broken units, but [redacted] was very aware of the unpleasant situation we were facing and broke it down into terms I could envision (and make the unpleasant price for a new unit, regardless of where it's purchased) much more relatable and palatable. He even had the sense to break into casual conversation to help me from freaking out (that the AZ summer is practically here but I'm without any functioning AC unit!) I am not particular to strangers and I absolutely do not let just anyone in my house - but [redacted] was a diamond amongst glass beads, and left my house after 4 hours feeling like a friend rather than a service technician. I absolutely, wholeheartedly, endorse the services provided by this separate arm of the George Brazil name, most specifically [redacted]. If you find yourself in a similar unpleasant predicament, waste no time worrying and place the call to this team!

Jorge, Sid, and Ryan installed a double AC and furnace system in my home yesterday. They rolled out the red carpet (literally) on the floors and up the stairs so they would not track up the house. They were very efficient and did a very professional job of installing both units. They answered all my questions and were very polite and courteous. I would recommend them to anyone. They took the time to explain the units to me and review the use of the thermostats. Hats off to them and to Todd who was out the previous day and did the measuring and photos to make the job easier for these installers. They all worked as a team. Great job.

Michael did an excellent job in diagnosing & resolving the problem. I love the George Brazil service & team.

George Brazil is a very professional business with very professional Service Technicians. I would recommend George Brazil to anyone looking for their air conditioning or heating requirements.

The technician who provided my service was Chris H[redacted]. He did an excellent job. Clearly answering my questions and explaining the operation of the furnace signals with which I was concerned. He then checked the operation of my newly installed AC and furnace to be sure they operated properly. I was very pleased with his service.

This team of people made this the most enjoyable experience I have ever had doing something "big" to my home. From [redacted] my sales person who kept me informed of everything down to the installers [redacted] and [redacted]..wow excellent service. Stress free is what I call it...they did a great job on one of the hottest days. Smooth and efficient...total professionals. Had a couple of small issues with a rattle but one phone call to the ladies in Customer Service and bang...right there to fix it the next day. All super friendly and professional. Love my new unit and very much looking forward to doing business with such an honest company. 10 stars. Have already recommended George Brazil to a friend who also bought because they know how picky I am...and if I love them...they gotta be good.

We are in the process of selling our home and had some minor concerns by the Home Inspector that was hired by the buyer.
Josh came to our home promptly before calling right at the start of the 4 hour window that is normally given.
Upon arrival, Josh was very professional and immediately addressed each concern that was listed by the Home Inspector and even provided extra service, installing J-Box covers on a couple of electric boxes and gave valued information on cost saving suggestions, without hesitation.
Very professional.
Respectfullly,

Homeowner

Joe R. was courteous, professional, and knowledgeable about air conditioners. It was a pleasure having someone like Joe service my air conditioner.

Excellent customer service...The Service pro Nathan S[redacted] is very professional, knowledgeable and efficent.
Identified and fixed my AC problem quickly!

Charley L. and the George Brazil air conditioning installation team provided excellent information, support and service for a "long distance" air conditioner purchase for my daughter. Charley answered all my questions, provided detailed facts and figures and followed up with me upon project completion. My daughter now has a high quality product, installed correctly, and cool air! I highly recommend George Brazil Air Conditioning & Heating.

Oner M[redacted] serviced our AC on 9/10/15. He was most efficient and professional. He spent time explaining several kinds of information we needed to get the most efficiency from our York AC unit installed by George Brazil 5 yrs ago. Thank you, thank you, Oner. You are most pleasant and informative.

I recently had Monte with George Brazil to my house for an air conditioning quote. He was very professional, knowledgeable, and friendly. He understood our needs and quoted a unit that not only met our expectation but was also $1,000s less than the 2 previous quotes that we received. We purchased with George Brazil and already have our unit installed (5 days later). Very happy to do business with this company and Monte.

Brandon W. came to our house to do a routine maintenance on an AC unit we puchased from George Brazil 2 years ago. He also checked the older unit on our property. This young man was very courteous and professional and completely thourough on his visit. Very impressive. He explained our options without any pressure. We are very impressed with this company.

Roy Huerta has been our go to service man with George Brazil for over 2 years now. Not only is he very professional he is almost like family. He has moved with us to our new home and he always takes great care of us and our needs. Great Co. and Roy is the best! We always refer George Brazil and tell people to request ROY HUERTA. Thanks George Brazil!

Outstanding work, customer service and very knowledgeable. Made a large purchase very easy. Great work ethic.

Installers Mick C. and Calvin W. were prompt and very helpful.