Guzu, Inc.

Hello
Check was mailed out on 3/**/and the tracking number is:
tracking
***

At this time, I have been contacted
directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
Payment has still not been received I received an automated email on May *** that payment was being processed, but I have received this same automated email before and no payment has ever been made
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have included attachments regarding my orderIt includes tracking information stating that they received my iPhone as well as the page from their own website stating my order # and the date of the transactionSince the business responded asking for the order number because they couldn't find my name anywhere on their site, I have provided that for them here so if I could just have this sent to them, that would be greatThe order number is #*** and my *** address is ***The email I used for the website is under ***The check bounced so I would also like them to pay for the $fee I was charged for that happening in addition to the $they still owe me for my phoneThank you,
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because:
My complaint has not been resolved because even though the business says they have paid me, I have yet to receive a check
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

received, verified, but no payment issuedI sent it on July **It shows it was delivered on July 2* but They did not show it as received until August *, even though it was received on their end atI THEN GOT MANY EMAILS SAYING APPROVED, AND IT SHOULD TAKE DAYSI should have been long agoI even chose *** because it shows its faster but this company seems to drag its feet in testing, especially issuing payment
Its now September *** and still no payment ????

Your order number *** for $has been paid

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
On November ***, they wrote to me:
"*** *** ** *** ** ** *** ** *** ** *** *** * *** *** *** *** *** *** *** *** *** ***"
No payment or word from them ever since
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We had been in touch with the customer many times about this issueWe processed the order based on our policy and unfortunately it is not justifed to compensate the customer since she is “claiming” her daughter is under ageWe already sent the value of the phone she providedPlease
let me know where we go from hereI had about emails back and forth with the customer explaining this many timesPlease let me know if you would like for us to provide the correspondence

Revdex.com:At this time, my complaint, ID *** regarding Guzu, Inchas been resolved. The business did not respond to any of my communication, but their owed payment in the form of a check arrived in the mail to my address on 3/**I was
able to deposit the check without any issues
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Hello
payment was sent with
tracking ***
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The check was rejected by my bank for having insufficient fundsPayment has not been receivedI was also issued a charge from my bank because of the returned checkI will need to be issued another check before I submit my case as "resolved"
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Payment was sent via *** on 11/**Unique transaction ID number is ***Payment was successfully transferred and completed

Payments for both order # *** and *** have been processed today

At this time, I have been contacted
directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
I have continued to email the business at the only email I have which is ***I will get responses from an Amanda and all they say is "We apologize for the delay your payment will be sent shortly" then I never hear from them again.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, ***
***

Our account encountered a security breach which caused a small number of checks to regrettably bounceWe will be reissuing the payment with there bounce fee today via USPS Priority with a tracking numberWe apologize for any issues they encountered
***

check was sent and the tracking number is:
tracking ***

The customer was paid on 9/* via ***
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is
satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I asked that the check be certified because the last bouncedI believe this one will bounce as well
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***