Guzu, Inc.

At this time, I have been contacted
directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
Guzu has contacted me after I emailed them they stated that they are working on resolving the issue but they have no time frameI have emailed them several times and received the same automated response
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my
complaint has NOT been resolved because:
I have been emailing Guzu.com since last MondayThey were mostly nonresponsive, but finally on Friday the customer service representative Amanda said I would get paid via *** my $I still have not received, and I have not received any responses to further emails I have also tried contacting the CEO Hesam M***Last week via *** he promised he would check on my order and I haven't heard back from him or anyone elseAttached are attempts at reimbursement.
I received the rejected check from my bank, it was rejected for insufficient fundsI am concerned that the company does not have the funds to pay meIf they do not I would like my phone back with the original SIM card plus the $for the bounced check fee.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Ok thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the
matter has been resolved
Sincerely, *** ***

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID ***.Sincerely,
*** ***

Customer was sent money order on 12/*** tracking number is ***

Hello
We asked the customer to send the charger for the phone because it could not be tested without itWe never received any response so it was disputedHe did not accept the offer so the watch is mailed back to his new addressThank you

Revdex.com:At this time, my complaint, ID *** regarding Guzu, Inchas been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

We have been in touch with the client for a while trying to find a resolution to the dealWe have agreed to fulfill them with inventory that they have already agreed to acceptPlease let me know if there is anything else required for this case
Thank you

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID ***. I have emailed them an uncountable number of times expressing my frustration, disgust and anger. No response whatsoever. I
even just asked for the product to be sent back to me since its mine and they never paid me. Again, no response. Sincerely,*** ***

Hello
Check was mailed out and the tracking number is: ***If any other action is required please let us knowThank you, Happy Holidays

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT
been resolved because
At this time I cannot say this has been resolved the company DID issue payment through *** but as of today that payment has not clearedAlso I am extremely dissatisfied with my experience with this company from inaccurate information advertised (3-business days to be paid) as well as being flat out lied to when asking where payment was (told I would have it next business day)However as soon as I get confirmation that payment has cleared I will consider this matter resolved, but I would highly recommend that Guzu fix their business practices and pay people in the allotted time set by them because 90% of the issues on here for them are the same problems I hadWhich shows that my experience was not the exception but the way things are handled there
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Paid via check on 12/**/Thank you, Happy New Year

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
***
***

We need the customer order number to be able to assist
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;">
[Your Answer Here]
The business continues to make promises to send a check but has failed to follow through Advertisement says 3-days for payment I have waited over a month
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been
resolved
Sincerely,
*** ***

Check was mailed out and the tracking number is: ***
Thank you, Happy New Year

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;">
No check has been received nor have I received "tracking information" confirming the check is on its way
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;">
I received a check for $on 12/** and deposited it on 1/*However, I received a notification from my bank that the check was being returned and could not be deposited, and that I was to contact the issuer to resolveI have contacted Guzu but have not heard back yet
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]