Guzu, Inc.

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
10pt;" class="MsoNormal">This is the same "auto-reply" email I have received months ago There is still no direct email from them or a way to contact them on the phone or a personal email for someone who works there I sincerely doubt I will see a payment with this in the next days but I will keep you posted Please keep this file openCan someone go to there address where they pick up the iPhones from people and arrest them? That is a logical upcoming step I think. Especially for this amount of theft
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Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Guzu, Inchas been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,
*** ***

At this time, I have been contacted
directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
I have heard from the company on November **, but still have not received payment. It explained that the payment might take up to days. I have emailed again to glean more information; still waiting to hear back
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

order is from December
Sent phone with iOS lockContacted and did not respondAccording to our T&C we have to hear back from the customer within daysCustomer is demanding remainder of payment

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this
resolution is satisfactory to me and the matter has been resolved.Payment has been received as indicated
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that
this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Hello
Replacement check was mailed.tracking ***

Hello
Replacement check was sent and the tracking is:
tracking ***

Hello
Check was mailed and tracking number is: ***Thank you, Happy Holidays

Check was mailed out on november **We have not had any other notice about check being bounced or there was any other problem

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my
complaint has NOT been resolved because:
I have a second phone which was also sold to GUZU for the amount of $on 06/**/the Account# is *** and Return # ***, I received the check for $dated 06/**/it is written from Chase Bank with an account number of *** which is the same account that I had received the insufficient funds check for the first phone I had sold to GUZUInstead of depositing this check for the 2nd phone I took it to a Chase Bank and was told that the account is overdrawn and that if I attempted to deposit the check into my bank account it would also bounceI am still holding this check as I do not want any additional bank fees.I have still not received the check that GUZU said they would mail as a part of the response to this Revdex.com request for assistance, I am afraid that it too will be a "Cold Check", I will provide a response once the check is received as to if it was also written from the same overdrawn account at Chase Bank.In short they still owe for phones, the first was for $plus the $bank charge and the second is for $450.00, so altogether total of $for the two phones.I am sure I am not the only one with insufficient checks from GUZU as they are still advertising tremendously!! Please helpThank you
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Check was mailed out on Dec ***

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
margin: 0in 0in 10pt;" class="MsoNormal">After many complaints through e-mail, twitter, the Revdex.com and other consumer complaint sites, I finally received what looked like an automated e-mail from Guzu notifying me that my checks were being shippedI received this message on November ***, 2015, about two months since I had sent them my devicesIn the message, there is a notification that the check may take up to days to arriveIt has now been a month and I have not seen a check in the mailEven if I were to receive the checks, my confidence that the checks won't bounce is extremely lowIt should be noted that within the past month I have still received automated mailers from Guzu offering deals and discountsI even received a special Black Friday promotionThis company is still seeking to scam customers into turning over their phonesI have never felt so cheated in my entire life
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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***, The checks cleared off our account yesterday, which means you received the payment that you were owedThanks, Lindsey Y*** Customer Service Guzu.com ***

We need an order number to look up the orderWe will gladly resolve the matter if it has not been attended to
Best

A money order will be sent in the amount of $to cover the original transaction price plus $for two bounced check feesCustomer will be contacted by 12/**

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and
have determined that my complaint has NOT been resolved because:
The correct email for the Guzu order is: ***. The account number is: *** and the order number is ***The business did finally send me a check, but the check had NSF.
Sincerely,
*** ***

At this time, I have been contacted
directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
I received the following message on ***days later, I did not receive any payment yetThey accepted my iPhoneon ***.
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In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***